Internet Explorer no longer connects from windows xp

[kenarntzen]

I've had VMware Fusion for months with no problems. I need to connect from windows on occasion and the other day I get the "Internet Explorer cannot display the webpage" message. Everything indicates that I am connected to the internet. I've installed the tools, done everything imaginable even reinstalled Internet Explorer 7. The "Connection Manager" does say that "MSN Unavailable - device missing". "LAN or High-Speed Internet" shows Local Area Connection Connected, Firewalled, VMware accelerated AMD PCN... Any ideas?

[borisdusek]

Hi,

a very strange problem indeed that happened to me a few times. What always helped me is to delete browser cache (in Internet Explorer 7, Tools -> Delete browsing history -> Delete files; if that does not help try Delete cookies as well).

[kenarntzen]

Deleted history, files, and cookies. No change. Thanks though.

[WoodyZ]

Have a look at and fill in the blanks.

[kenarntzen]

I've been to the HOWTO. Don't understand what you mean by "fill in the blanks".

Concerning my problem.... At this point I'm tempted to reinstall Fusion. No one I've asked has been able to help. I am not able to get online from WindowsXP at all.

[borisdusek]

Hi,

needless to say that the procedure I supplied helped only in case when a specific site (usually with login) did not work, I somehow did not realize you can't display any site.

Concerning WoodyZ's message about providing exact information so that others can help you: definitely all points in the paragraph containing words "always include the following information" are worth following. So provide all the information asked in that paragraph (version of Fusion, version of Mac OS X, etc., but do look there for list of things, it asks for more useful information that I just mentioned). Also include information from the paragraph "problems with a guest" and "network problems".

I also assume that you can display the website OK from the host (i.e. from Mac OS) - is it so?

[kenarntzen]

I corrected the problem. Something must have happened to the IP addresses (I'm guessing based on what I know).

In WindowsXP I went into "Local Area Connection Properties", then Internet Protocol (TCP/IP) properties. I changed to "Obtain addresses automatically" from "Use the following IP address" and "Use the following DNS server addresses".

Thanks again for your help.

Ken A

[borisdusek]

I corrected the problem. Something must have happened to the IP addresses (I'm guessing based on what I know).

In WindowsXP I went into "Local Area Connection Properties", then Internet Protocol (TCP/IP) properties. I changed to "Obtain addresses automatically" from "Use the following IP address" and "Use the following DNS server addresses".

Ouch, I should have been more strict and demand output of "ipconfig /all" as stated in

Message was edited by: borisdusek - OK, WoodyZ did ask for it, now I see

[WoodyZ]

I've been to the HOWTO. Don't understand what you mean by "fill in the blanks".

If you look at the "Information to Include" section it is fairly explicit about the information to include when asking a question. Those are the blanks to fill in!

[kenarntzen]

Hi Boris,

I appreciate your patience with me. While I was an engineer at one

time, computers are a different language and I have no background with

programming.

A friend of mine suggested I explore the "connections". I only got it

to work by trial and error. I know for next time. All said and done,

"filling in the blanks" doesn't help if you don't know what to "fill

in".

Thanks again

Ken A

[borisdusek]

Hi Ken,

I am glad to hear your problem is resolved.

For the next time, in case you need assistance, let's explain what "filling in the blanks" does mean with the .

So in that document you see "information to include". After reading first paragrahp, which asks you in general to provide as much information as possible, you get to specific sections. Those that apply to this situation are:

1. Unless ... always include the following information

everything in this section should be understandable from what's described there (just the "VMware Fusion > About" refers to Fusion menubar)

2. problems with a guest

again everything clear, just "if you have vmware tools installed" - you can check by right-clicking vmware tools icon on the system tray and selecting properties, then in the about tab you see the version. If there is no icon in systray, you probably don't have them installed

3. if you are having network problems

This one would have immediately helped us if you provided it as we asked, so let's explain what was expected here of you:

• network type - NAT, bridget or host only - you can check this in Fusion menubar: Virtual machine > Network and see which variant is checked

• network information - Windows "ipconfig /all" - probably a bit hard if you never used command line - in Windows: Start > Run ..., there type "cmd", press OK and execute the command (which is "ipconfig /all").

OK, now I hope you see what we asked for and will be able to provide this type of information next time you need help.

[kenarntzen]

Thanks again. You've been very helpful.

Ken