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1 "correct" answer available (10 pts) 2 "helpful" answers available (6 pts)
1 2 3 Previous Next 31 Replies Last post: Jan 9, 2009 12:47 PM by vm_Lloyd   Go to original post
Click to view Schorschi's profile Expert 745 posts since
Jul 6, 2005
At this point, I would contact Dell and get them to deep dive the issue. This really does feel like something, given all you have tried, is out of tolerance. Geez, really wish I had 690 in the lab to try to figure this out! LOL Love working on these types of quirks.
Click to view Michael.Fowler's profile Novice 7 posts since
May 16, 2007
Not really sure this is a Dell thing as much as a VMware thing, given that we're ruled out most everything except for the fact that the 690 itself is not on the HCL for ESX. Surely the HCL doesn't impose a hard stop such as the one we're experiencing here based soley on system designator? I mean, how would you actually test and certify new systems for the HCL. Aside from the fact that one system is on the HCL and one is not, the actual hardware (CPU, chipsets, controllers, etc.) and the drivers, etc. for the 690 are virtually identical to those used on the Dell blades where ESX works just fine. More likely may be the fact that the 690, as a workstation, supports the full PCI Express bus (particularly for various graphics cards) via a graphic riser. That could be it, the PEG riser vs the actual video card itself. If you disable PEG support in the 690 BIOS and plug in a plain, vanilla video card in one of the PCI slots instead of the PCIe slots, that should confirm this hypothesis.

OR - Perhaps someone from VMware who's monitoring this group could help us understand before more effort is expended needlessly?
Click to view Michael.Fowler's profile Novice 7 posts since
May 16, 2007

Same as my experiences - tried multiple drives / controllers etc. No joy. Same experience with both ESX 3.01 and with 3.5.

No way the drives are too fast or anything because they're supported by ESX on other systems. There is no requirement for multiple drives, RAID stripes or anything else.

Also, I took an SAS drive from one of my blades that had ESX loaded and running on it just fine, disconnected all other drives in the 690 and attached this. Exactly the same behavior, so it's not just an installation thing either. Same experience when it tried to boot an installed version of ESX.

I believe you're right about the loader not seeing the disk for some reason. Could possibly be a device name issue SDA vs SDB, but I think that's unlikely as I have multiple systems running with SDB as primary drive. Not a boot priority issue either as I've changed the BIOS settings to eliminate that possibility.

To answer your question about manually setting the boot device or mounting the media, yes, that's certainly possible. The tricky part is intercepting the process before it tries to boot the kernel. We may have to see about installing some version of Linux on the system and then manually decomposing the installation, making the corrections and rebuilding the kernel. This would take some investigation to sort out.

I still think we need to get someone from VMware involved and I'll pursue that angle.

More later ...

-mf


Click to view Michael.Fowler's profile Novice 7 posts since
May 16, 2007

Sorry for the delayed response, I've been out flat on my back with pneumonia for the past two weeks.

To your question, yes, I've actually got 2 x 690 systems (dual quads, 32GB memory, SAS & SATA drives) that we REALLY want to use for VMware development under ESX.

More later, after I catch up.

Click to view tys's profile Novice 8 posts since
Nov 7, 2006
The issue is on ESX 3.0.1, but looks at least 3.0.1 could install on BIOS A03?

http://forums.us.dell.com/supportforums/board/message?board.id=pw_cdrom&thread.id=1749
---
  • Put my hard drive in an older 690 owned by a coworker (with different 2-way procs and older A03 BIOS), where I was able to successfully install ESX. Moved the hard drive back to my machine, and the main ESX kernel boot still hangs at the same spot.
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Click to view tys's profile Novice 8 posts since
Nov 7, 2006
My Precision 690(Dual Quad Core Xeon) has quite same problem. May be this is Quad core issue. At least two machines (in the Post in Dell forum, and your Dell Support's) which are Dual core successfully passed the installation. I have no Dual core Xeon, so I can't test it...
Click to view tys's profile Novice 8 posts since
Nov 7, 2006
I figured out the problem.

Now 3i is up and running on my Precision 690.

I tried the installation from an external USB CD/DVD and confirmed it complete the all process. Also I changed CD/DVD drive connection from SATA socket to HDD socket on the motherboard then tried with Internal CD/DVD installation also worked. Looks as long as CD/DVD is connected on one of the SATA connector, installation doesn't work.
However I still can't get CD/DVD worked on ESX. ESX says "No Devices available" on the Host Device.

There are no actual impact for the ESX operation because ISO image mount works fine of course.

tys
Click to view Michael.Fowler's profile Novice 7 posts since
May 16, 2007

This is very interesting, Taisuke. I'll check this out on a couple of my dual-quad core 690s when I get back in town this weekend. We'd all spent so much time trying to identify which component was causing the incompatibility, but it would seem we may have overlooked something really basic. I'll repost once I've verified your solution with my systems as well.

Thanks!

-mf

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