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ESX 3.5 hangs on install - Uncompressing Linux... Ok, Booting the Kernel. posted: Jan 26, 2008 2:21 AM

Click to view sfitgeek's profile Novice 19 posts since
Jan 26, 2008
Hey guys,


I have a new Dell Precision 690 that I'm trying to load ESX 3.5 on, but it never gets past loading the kernel. When I try to install, it brings up the install GUI, but selecting either of the install methods (GUI/command) it gets exactly this far:

Uncompressing Linux... Ok, Booting the Kernel.

_

That's it, it just hangs there with the command prompt blinking and the disk spins up and then down. The machine has 6 GB of Kingston FB ECC memory, 2 x Intel Xeon X5355 Quad-Core CPU's, and 1 x Seagate (ST3300655SS) 300 GB 15,000 RPM SAS drive. I have tried every BIOS revision A01-A07 and none change anything and it's using an LSI Logic SAS1068-IR / Firmware Rev. 0.06.05.00 onboard controller. I've tried disabling all peripherals, including USB and onboard NIC, but no love. I tried 3 different CD-Rom drives and even made a bootable USB flash drive with ESX 3.5, they all hang at the kernel. And I can't even get into debug (Alt+F12) because it hangs before I can enter it.

This really has me stumped, I can load MS Server 2003, Vista and even Fedora 8 no problem, and I burned several different copies of ESX but same thing, I know the disk is ok because it will install on every other PC I try it on.

I have only been able to find one other post with this issue, but there was never a resolution posted - http://communities.vmware.com/thread/89940

Is there anything else I can try? Has anyone else had a similar problem?

Thanks -

Click to view contra422's profile Enthusiast 46 posts since
Feb 3, 2007
Have you checked the Compatibility Guides? It sounds like the storage controller is not supported.
Click to view RParker's profile Champion 5,282 posts since
Dec 6, 2006

Are you sure you don't have external Fibre/iSCSI attached? That usually happens when you the boot automatically starts from another source, like external storage during install. There is a place where you can edit the boot confguration during install, and make sure you check the box, and see if you have only 1 entry. If there is more than one, that's your problem, specify local storage to boot from.

Or as the other user posted, you may simply have an incompatible boot device.

Click to view contra422's profile Enthusiast 46 posts since
Feb 3, 2007

Your right the LSI is on the supported list, I can't think of much else other than testing your ESX Server disk on another server or burning a new one from the latest ISO. If you have a PERCy knocking around try that in the system.
Click to view RParker's profile Champion 5,282 posts since
Dec 6, 2006

Ah, I see now. The controllers may be supported, but a Dell 690 is not on the HCL, there is the problem. Something on the 690 is hanging during the boot kernel. It recognizes there is a bootable partition, but it's not booting.

If you install Linux 4 or 5, and see if that boots, and it doesn't diagnosing that problem may help discover why ESX doesn't boot.

Click to view Schorschi's profile Expert 745 posts since
Jul 6, 2005

Reset the BIOS to default settings, consider ACPI=NOAPIC, have seen boot of kernel issues when low-level kernel is confused by the hardware it sees.


Click to view Michael.Fowler's profile Novice 7 posts since
May 16, 2007
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Click to view Michael.Fowler's profile Novice 7 posts since
May 16, 2007
Any chance it's a problem with support for PCI Express graphics cards?
Click to view Michael.Fowler's profile Novice 7 posts since
May 16, 2007

On the PCI Express video card angle. If you have any old PCI or PCI-X graphics cards laying around, those should work as well, at least to test ESX. The 690 has two PCI-X slots and 1 regular old PCI slot as well as the 6 PCI Express slots. The PCI-X slots should be available without any messing about, but you might have to take out the graphics riser card (if you have one) to use the PCI slot. Regardless, you would probably also need to disable PEG (PCI Express Graphics) mode in the BIOS to get a clean test.

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