VMware Cloud Community
rvandalen
Contributor
Contributor
Jump to solution

Enabling Converter Enterprise Plugin for the VC 2.5 client crashes client

Hi All,

I installed the Converter Enterprise Plugin for the VC 2.5 client which looks to be installed ok. However when I go to the "installed" tab, en click the enable checkbox for Converter, it crashes the VI client without any messages. Tried already to uninstall and reinstall the plugin, but same behaviour.

Tried it on a colleagues workstation and it works ok there.

VI client+converter plugin installed on XP SP2.

Anyone any idea's ?

Regards,

Rene

Reply
0 Kudos
1 Solution

Accepted Solutions
sgmess
Contributor
Contributor
Jump to solution

I had exactly the same problem and this was caused by a dll file confict, in my case I had an old version of the ssleay32.dll file in my windows\system32 directory. I removed the file and it now works correctly.

View solution in original post

Reply
0 Kudos
8 Replies
sgmess
Contributor
Contributor
Jump to solution

I had exactly the same problem and this was caused by a dll file confict, in my case I had an old version of the ssleay32.dll file in my windows\system32 directory. I removed the file and it now works correctly.

Reply
0 Kudos
rvandalen
Contributor
Contributor
Jump to solution

I tried that.... and indeed.... it worked......I wonder how you found out that this file was related....cause this seems like the typical needle in a haystack....

thanks a lot for your suggestion !

Reply
0 Kudos
robc_yk
Enthusiast
Enthusiast
Jump to solution

Currently I have the plug in not-enabled because of the issue in the event there is also a bigger underlying problem we do not see. Do you know what this DLL you removed does? Was it removed as a suggestion from VMware support?

Reply
0 Kudos
sgmess
Contributor
Contributor
Jump to solution

ssleay32.dll is a dll from the OpenSSL project and is installed by some third party software including the VI Client Converter Plugin, it is not a standard Windows dll. I would suggest you move it from the windows/system32 and store it somewhere else, this will allow you to install the plugin and if you then find a piece of software that stops it is most likely because of this dll, and you can always move it back. I never contacted VMware support with this issue.

Reply
0 Kudos
depping
Leadership
Leadership
Jump to solution

Reply
0 Kudos
depping
Leadership
Leadership
Jump to solution

I had the exact same issue today on another server... it's no coincidence anymore.

Duncan

My virtualisation blog:

Reply
0 Kudos
tmcquaig
Contributor
Contributor
Jump to solution

I'm having the same problem. However on vista 64.

I can disable it and vc works fine. Enable and it crashes. Don't have an ssleay.dll anywhere else but the plugin directory.

http://www.thesystemsengineer.com
Reply
0 Kudos
tmcquaig
Contributor
Contributor
Jump to solution

I ended up fixing this by removing all of the ssleay.dll's I could find. It works now but I have an error with PSI which is a jabber client. VMWare support couldn't help much as VC 2.5 client is currently unsupported on Vista 64.

http://www.thesystemsengineer.com
Reply
0 Kudos