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16 Replies Last post: Jan 21, 2008 12:22 PM by Richard Archambault
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No mouse or keyboard on Mac Pro using Leopard and Fusion 1.1rc1

Nov 4, 2007 10:36 PM

Click to view Darth_Titan's profile Novice Darth_Titan 5 posts since
Nov 4, 2007
I'm trying to use my Boot Camp partition with Fusion. Fusion installs fine and boots the Boot Camp partition. When VMWare tools installs I get an error, "Mouse drivers could not be installed automatically, must be installed manually." or something along those lines. I can't click OK because the mouse click doesn't register. (mouse will move albeit with much difficulty but no clicks register in the VM) I can't press enter to clear the prompt because the keyboard doesn't respond. I can't shut down the VM due to the open confirm dialog, so I have to force-quit Fusion. After a restart of the VM the mouse driver dialog box goes away, and additional drivers install but the process hangs at a PCI SCSI device driver. Again, I cannot interact with the dialog box because mouse and keyboard are unresponsive.
I've read a few posts here relating similar problems and have tried the fixes I can find. I added the registry edits to the Boot Camp partition mentioned in one post, I disabled the Mac keyboard and mouse shortcuts as mentioned in another post. I've tried three different mice and two keyboards, and I've installed and uninstalled Fusion more times than I care to recount. This is frustrating because Fusion runs beautifully on my Macbook Pro, but I am having no luck getting things working on my Mac Pro.

Is there any chance anyone can let me know how to proceed?
Reply Re: No mouse or keyboard on Mac Pro using Leopard and Fusion 1.1rc1 Nov 5, 2007 5:43 AM
Click to view rcardona2k's profile Champion rcardona2k 5,121 posts since
Oct 20, 2005
I had these kind of issues migrating a virtual machine a long time ago from VirtualPC. The way I solved it was to switch to bridged networking, renew your IP (ipconfig /release, then ipconfig /renew), and once you have your VM's IP address, download the OS X version of the Microsoft Remote Desktop client, then connect to the machine over Remote Desktop. Regardless of VMware's inability to capture the kb/mouse, you should be able to have full control over RDP. Try completing the VMware Tools installation, and/or you may need to delete your keyboard and mouse Windows devices and re-discover them through Plug-n-Play after the VMware Tools have been installed.
Reply Re: No mouse or keyboard on Mac Pro using Leopard and Fusion 1.1rc1 Nov 5, 2007 6:30 AM
in response to: rcardona2k
Click to view bflad's profile Enthusiast bflad 83 posts since
Aug 3, 2007

rcardona2k wrote:I had these kind of issues migrating a virtual machine a long time ago from VirtualPC. The way I solved it was to switch to bridged networking, renew your IP (ipconfig /release, then ipconfig /renew), and once you have your VM's IP address, download the OS X version of the , then connect to the machine over Remote Desktop. Regardless of VMware's inability to capture the kb/mouse, you should be able to have full control over RDP. Try completing the VMware Tools installation, and/or you may need to delete your keyboard and mouse Windows devices and re-discover them through Plug-n-Play after the VMware Tools have been installed.

Following along the same line... couldn't you setup the VM with its built-in VNC server via its VMX preferences file (See: A Power User's Guide to VMware Fusion )? You should be able to connect via Screen Sharing.app in Leopard or CotVNC.

~Brian

Reply Re: No mouse or keyboard on Mac Pro using Leopard and Fusion 1.1rc1 Nov 5, 2007 6:54 AM
in response to: bflad
Click to view etung's profile Guru etung 11,030 posts since
Oct 15, 2006
VMware
Don't use Screen Sharing.app, there's currently some weirdness with Fusion (1.1rc1: Unrecoverable error when attempting to connect via built-in VNC).
Reply Re: No mouse or keyboard on Mac Pro using Leopard and Fusion 1.1rc1 Nov 5, 2007 8:41 AM
in response to: bflad
Click to view rcardona2k's profile Champion rcardona2k 5,121 posts since
Oct 20, 2005
My experience with input grab issues is that if the Fusion console is unable to grab, neither will the Fusion VNC service. VNC is just an alternative way to get to same console keyboard and mouse. Remote Desktop, however is completely indepedent of the VM console, it takes over or creates a new winstation terminal session and always gives you access to a working keyboard and mouse.
Reply Re: No mouse or keyboard on Mac Pro using Leopard and Fusion 1.1rc1 Nov 6, 2007 12:50 AM
Click to view Darth_Titan's profile Novice Darth_Titan 5 posts since
Nov 4, 2007
Interesting suggestions. But no dice yet. I am unable to make any kind of VNC connection to the VM, and I still have no keyboard or mouse in the VM. I've tried rooting through the log file, but no luck yet. Does anyone have any further suggestions?
I'm attaching a copy of the log file.
Attachments:
Reply Re: No mouse or keyboard on Mac Pro using Leopard and Fusion 1.1rc1 Nov 6, 2007 3:24 AM
in response to: Darth_Titan
Click to view rcardona2k's profile Champion rcardona2k 5,121 posts since
Oct 20, 2005
Can you offer any more details about what happened connecting to the machine via Remote Desktop?
Reply Re: No mouse or keyboard on Mac Pro using Leopard and Fusion 1.1rc1 Nov 6, 2007 6:31 PM
in response to: rcardona2k
Click to view Darth_Titan's profile Novice Darth_Titan 5 posts since
Nov 4, 2007
Unfortunately there are no details to offer. No connection could be made.
I enabled the VNC server in the .vmx file, and according to the log the vnc server started. I used Chicken of the VNC to try to connect, but no connection could be made.
I know there's someone besides me running Fusion on a Mac Pro with Leopard, so I must be doing something wrong. It's probably going to end up being something dumb.
Reply Re: No mouse or keyboard on Mac Pro using Leopard and Fusion 1.1rc1 Nov 16, 2007 8:02 PM
in response to: Darth_Titan
Click to view Darth_Titan's profile Novice Darth_Titan 5 posts since
Nov 4, 2007
So I'm out of luck? My purchase of Fusion was pointless? C'mon Parallels sucks and I know getting this working should be possible.
Why don't my mouse and keyboard work?
Reply Re: No mouse or keyboard on Mac Pro using Leopard and Fusion 1.1rc1 Nov 16, 2007 8:54 PM
Click to view BooCross's profile Novice BooCross 4 posts since
Nov 16, 2007
I have exactly the same problem! No error messages. When Windows Vista loads in Fusion, I click on the Windows screen in Fusion, but the trackpad and keyboard of my MacBook Pro Dual Core (4 Gb) become inoperable. Fusion Menus do still function as normal. And I can switch back to the the main screen, and everything works again. I'll keep my eyes open for a suggestion that works...
Reply Re: No mouse or keyboard on Mac Pro using Leopard and Fusion 1.1rc1 Nov 16, 2007 9:20 PM
in response to: BooCross
Click to view Pat Lee's profile Master Pat Lee 1,186 posts since
Jan 3, 2007
VMware

Did either of you try the recommendation and registry change recommended in this thread?

http://communities.vmware.com/message/790567#790567

Please give it a shot and let us know.

Pat

Reply Re: No mouse or keyboard on Mac Pro using Leopard and Fusion 1.1rc1 Nov 16, 2007 10:56 PM
in response to: Pat Lee
Click to view BooCross's profile Novice BooCross 4 posts since
Nov 16, 2007
Hi Pat!
Thanks so much for the link!
The solution worked perfectly for me.
I was a little uncertain about applying a change to the MAC OS because I am new to MAC - but it was very easy to perform (adding on line of text) and has worked.
THANKS soooo much!
Reply Re: No mouse or keyboard on Mac Pro using Leopard and Fusion 1.1rc1 Nov 17, 2007 2:14 AM
in response to: Darth_Titan
Click to view rcardona2k's profile Champion rcardona2k 5,121 posts since
Oct 20, 2005
The mouse and keyboard could not work for different reasons. Some tips in general are,

1) before importing any VM from other virtualization products, set your Windows VM to auto-login. You don't want to be stuck at login screen troubleshooting without a keyboard and mouse. The easily way is not to use regedit (like in the thread linked above) but use Start > Run > control userpasswords2 > uncheck "User must use a password to login"

2) Uninstall the virtualization tools for the product you're migrating from. You can't do this after you migrate so if you don't want artifacts around, this step helps.

3) Setup Remote Desktop (if you don't already have it) temporarily and run Microsoft SysInternals BgInfo BgInfo provides a wealth of machine knowledge right on your desktop. Every lab/test machine I know everywhere runs this. Remote Desktop in set XP is in Properties of My Computer (I forget exactly where it is in Vista). Having your VM in bridged mode networking mode, knowing the IP from BgInfo you can use, the Microsoft OS X Remote Desktop Client login from your Mac and fix the keyboard and mouse by installing the VMware Tools or deleting the keyboard/mouse in Device Manager and using Plug-n-Play to fix things.

4) When using the keyboard and it is not working, please indicate whether the OS X default beep is beeping. This indicates that there is a input grab problem, e.g. Checkpoint VPN secure input or any other offenders on the secure input list.
Reply Re: No mouse or keyboard on Mac Pro using Leopard and Fusion 1.1rc1 Nov 17, 2007 9:18 PM
in response to: Pat Lee
Click to view Darth_Titan's profile Novice Darth_Titan 5 posts since
Nov 4, 2007
Well I searched the forums for days and didn't find this one. Worked like a charm. I feel a bit sheepish, but I can't tell you how much I appreciate the help.
Reply Re: No mouse or keyboard on Mac Pro using Leopard and Fusion 1.1rc1 Nov 18, 2007 12:17 PM
in response to: Darth_Titan
Click to view Pat Lee's profile Master Pat Lee 1,186 posts since
Jan 3, 2007
VMware

We are happy to help.

Pat


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