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25 Replies Last post: Apr 3, 2008 12:36 PM by jroh
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Loss of Keyboard Input

Jul 8, 2007 11:57 AM

Click to view PeteGingaNinja's profile Enthusiast PeteGingaNinja 36 posts since
Jul 6, 2007
I'm running RC 1 on Leopard 9A466 with Windows XP SP2 VL.

What I've noticed is now and again, I completely lose Keyboard Input. It's bizarre because the Start Key (Apple) works, but no other keys do, the mouse works fine. Now no matter what I do, I cannot grab the input again even if I reboot Win XP, close down Fusion and re-open, delete the Preferences, the only way to resolve it is to reboot Mac!

Now I don't know if this is a VMWare problem or a Leopard problem, so I will submit it to Apple as well, but would be nice to know if any one else is having this problem, perhaps on Tiger!
Reply Re: Loss of Keyboard Input Jul 8, 2007 12:30 PM
Click to view etung's profile Guru etung 10,540 posts since
Oct 15, 2006
VMware
Check if this thread helps: Fusion 4.1b/Leopard problem with keyboard
Reply Re: Loss of Keyboard Input Jul 9, 2007 10:50 AM
in response to: etung
Click to view dlhotka's profile Enthusiast dlhotka 118 posts since
Jan 2, 2007
Not a lepoard issue - happens to me and I'm still on tiger. MBP, RC1, mouse works, no keyboard after resume.
Reply Re: Loss of Keyboard Input Jul 9, 2007 12:10 PM
in response to: dlhotka
Click to view vinayv's profile Hot Shot vinayv 136 posts since
Oct 13, 2006
VMware
What kind of keyboard do you have? If it is a blue tooth keyboard, make sure that the VM isn't grabbing the Bluetooth adapter (this will disconnect the bluetooth keyboard from the mac).
Reply Re: Loss of Keyboard Input Jul 9, 2007 8:35 PM
in response to: vinayv
Click to view dlhotka's profile Enthusiast dlhotka 118 posts since
Jan 2, 2007
It's the built-in keyboard on the macbook pro.

I tracked it down to the VPN software my company uses. Turn it off, and the keyboard comes back.
Reply Re: Loss of Keyboard Input Jul 10, 2007 4:08 PM
in response to: vinayv
Click to view PeteGingaNinja's profile Enthusiast PeteGingaNinja 36 posts since
Jul 6, 2007
What kind of keyboard do you have? If it is a blue
tooth keyboard, make sure that the VM isn't grabbing
the Bluetooth adapter (this will disconnect the
bluetooth keyboard from the mac).

It's the built in keyboard within the MacBook.
Reply Re: Loss of Keyboard Input Jul 10, 2007 4:09 PM
in response to: dlhotka
Click to view PeteGingaNinja's profile Enthusiast PeteGingaNinja 36 posts since
Jul 6, 2007
It's the built-in keyboard on the macbook pro.

I tracked it down to the VPN software my company
uses. Turn it off, and the keyboard comes back.


Not using any VPN software! And have tried shutting down all other programs, but unless I reboot Mac, I cannot get the input back.
Reply Re: Loss of Keyboard Input Jul 11, 2007 3:08 PM
Click to view Joe F's profile Lurker Joe F 1 posts since
Dec 22, 2006
I have the same problem with my new MacBook Pro. I use XP in a virtual disk and Vista from Bootcamp and it happens to both, several times a day. I will hold off Fusion ordering until this gets fixed
Reply Re: Loss of Keyboard Input Jul 11, 2007 3:23 PM
Click to view bgertzfield's profile Master bgertzfield 1,024 posts since
Sep 7, 2005
VMware
Here's my comments from the thread that etung linked. Can the folks who are reporting keyboard trouble please run these commands, then report the results here on the thread?

We'll have to individually contact each of the vendors who are disabling keyboard input to Fusion.

===
Sounds like some application has turned on Secure Event Input, which unfortunately disables keyboard input to VMware Fusion when not in Unity mode. Can you try running the following from Terminal:

ioreg -l -w 0 | grep SecureInput

You'll see a line like:

| "IOConsoleUsers" = ({"kCGSSessionSecureInputPID"=4695, (...)

If you can then run:

ps auxww | grep 4695

where 4695 is the number you see after "kCGSSessionSecureInputPID", it'll tell you what program has enabled Secure Event Input.

If you could let us know which process has done this (and not disabled Secure Event Input when it was done), we can contact the software provider to let them know they're breaking Fusion.

Thanks for your patience!
===
Reply Re: Loss of Keyboard Input Jul 19, 2007 7:36 AM
in response to: bgertzfield
Click to view patwoods's profile Novice patwoods 5 posts since
Apr 22, 2007
I have a variation of this as well. I have a MBP and several times a day I lose keyboard. The funny thing is also that my left-mouse-click now becomes reassigned and I cannot left-click. I try to double click a folder for example to open it, and it pops up the 'properties' instead. Quitting fusion and restarting (pain in the butt) seems to fix. This affects both a BootCamp Vista VM as well as a standard XP VM so it's not something on the windows side causing this.
Reply Re: Loss of Keyboard Input Jul 19, 2007 7:37 AM
in response to: bgertzfield
Click to view patwoods's profile Novice patwoods 5 posts since
Apr 22, 2007
Forgot to add, running the ioreg terminal command gets me nothing in return so I assume it is not the secureinput referenced above here.
Reply Re: Loss of Keyboard Input Jul 19, 2007 1:21 PM
Click to view nshirey's profile Novice nshirey 7 posts since
Jul 19, 2007
I am running OSX 10.4 (Tiger) on a macbook pro and have not lost keyboard input.
Reply Re: Loss of Keyboard Input Jul 19, 2007 4:17 PM
in response to: bgertzfield
Click to view dlhotka's profile Enthusiast dlhotka 118 posts since
Jan 2, 2007
Confirmed - it's my VPN software.
Reply Re: Loss of Keyboard Input Jul 21, 2007 10:51 AM
in response to: dlhotka
Click to view maxim.porges's profile Novice maxim.porges 21 posts since
Jul 21, 2007
I'm having the same issue (loss of keyboard input, but mouse and start button [via Apple key] working fine). I'm using CheckPoint's VPN SecureClient.

Is this going to be addressed before Fusion is released? Being able to use my VPN software on my Mac and my Windows installation at the same time is a crucial feature (for me at least).
Reply Re: Loss of Keyboard Input Jul 21, 2007 10:55 AM
in response to: maxim.porges
Click to view maxim.porges's profile Novice maxim.porges 21 posts since
Jul 21, 2007
As requested, here is the Terminal output from the commands listed in the forum post.

porgesm 460 0.4 -0.0 27372 428 p1 S+ 1:54PM 0:00.00 grep 418
porgesm 418 0.0 -1.0 415536 20856 ?? S 1:53PM 0:03.16 /opt/CPsrsc-50/bin/SecureClient.app/Contents/MacOS/SecureClient -psn_0_3014657

This is definitely SecureClient.
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