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6 Replies Last post: Oct 23, 2005 12:52 AM by icecap

vm player installation problem!

Oct 22, 2005 2:08 AM

Click to view icecap's profile Lurker icecap 3 posts since
Oct 22, 2005
When I install wm player, it will pop up a window that tells me the software(vm player) doesn't pass the windows logo test. There's no other selection i can choose, what i can do is click yes and it will stop installation.
What's the problem? How to solve it?
Re: vm player installation problem! Oct 22, 2005 2:30 AM
Click to view Michael.R's profile Hot Shot Michael.R 398 posts since
May 4, 2005
Hi Icecap,

Are you installing as a Local Administrator?

What version of windows do you have?
Re: vm player installation problem! Oct 22, 2005 4:20 PM
Click to view magi's profile Master magi 2,086 posts since
Aug 8, 2003 VMware Moderator
This means you're not an administrator, and whoever is administrator on your host has configured Windows to allow only signed drivers to install (the default configuration is to allow unsigned drivers after prompting). We do certify and sign our release software but not our beta software. So essentially this boils down to, get permission to install beta software and get your admin to relax the restrictions on your host, or you'll have to wait for the official release.
Re: vm player installation problem! Oct 22, 2005 8:31 PM
in response to: magi
Click to view icecap's profile Lurker icecap 3 posts since
Oct 22, 2005
I use windows xp sp2 and i installed vm player in administrator environment. Although I relaxed the restrictions on signed drivers(ignore at anytime), the problem still existed, it stopped installation after the notice window popped up.

Can't the beta version be installed in windows xp sp2? Must I wait for the official release?
Re: vm player installation problem! Oct 22, 2005 8:41 PM
in response to: icecap
Click to view magi's profile Master magi 2,086 posts since
Aug 8, 2003 VMware Moderator
It should install fine on XP SP2 -- in fact, I did that just today on my home machine -- the problem for you has got to be some Windows policy setting that's interfering (though my last guess at which one it is was wrong, evidently).
Re: vm player installation problem! Oct 22, 2005 8:45 PM
in response to: magi
Click to view magi's profile Master magi 2,086 posts since
Aug 8, 2003 VMware Moderator
Urk, it looks worse than that (though it's still not our fault!)

A google for "has not passed windows logo testing" leads to
http://support.microsoft.com/?id=822798, which has some possible solutions (8 different ones!). Looks complicated to track down, but I hope this helps.
Re: vm player installation problem! Oct 23, 2005 12:52 AM
in response to: magi
Click to view icecap's profile Lurker icecap 3 posts since
Oct 22, 2005
I have tried several solutions, but they all failed! I think I'd better waiting for the next version.

Thanks anyway.
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