Hello everyone,
I uninstalled vmwareplayer some days ago. Last week, I tried to install vmwareplayer 5.0.2 but the installation failed with this message:
"The MSI C:\users\A\Appdata\local\temp\vmwareplayer_x64.msi failed".
I tried to install an older version of vmware player and workstation but the problem still the same.
I runed as a local administrator and have deleted the %TEMP% directory and CCleaner before each test.
My MSIEXEC version is 5.0.7601.17514
In the vmsetup.20130603204822.log I can see:
"
20130603204834:INFO CMSIHelper::InitMsiParameters: MSI Parameters: DATACOLLECTION="1" REMOVE="" COMPONENTDOWNLOAD="1" REBOOT="ReallySuppress" AUTOSOFTWAREUPDATE="1" DESKTOP_SHORTCUT="1" QUICKLAUNCH_SHORTCUT="1" INSTALLDIR="C:\Program Files (x86)\VMware\VMware Player\" ADDLOCAL="ALL" STARTMENU_SHORTCUT="1"
20130603204834:INFO CMSIHelper::InitMsiLogging: Successfully enabled logging to file C:\Users\A\AppData\Local\Temp\vmsetup.20130603204822.vmwareplayer_x64.msi.install.log, with mode 7967
20130603204834:INFO CInstallMSIOperation::Execute: Preparing to install VMwarePlayer_x64.msi, options: uninstall_on_rollback: 1, use_internal_ui: 0, parameters: DATACOLLECTION="1" REMOVE="" COMPONENTDOWNLOAD="1" REBOOT="ReallySuppress" AUTOSOFTWAREUPDATE="1" DESKTOP_SHORTCUT="1" QUICKLAUNCH_SHORTCUT="1" INSTALLDIR="C:\Program Files (x86)\VMware\VMware Player\" ADDLOCAL="ALL" STARTMENU_SHORTCUT="1"
20130603204850:INFO CInstallMSIOperation::Execute: Finished installing msi [1603]
20130603204850:ERROR** CBootstrapCmd::RunOperation: Operation 'InstallMSI' failed!
20130603204850:INFO wWinMain:Checking exceptions [26]
20130603204850:INFO wWinMain:Handle error
20130603204850:INFO HandleError: Handling error: [26] lang [1033]
20130603204850:ERROR** HandleError: Encountered fatal error id: 26
20130603204850:ERROR** HandleError: Message: [The MSI 'C:\Users\A\AppData\Local\Temp\vmware_1370285302\vmwareplayer_x64.msi' failed.]
20130603204850:ERROR** DisplayErrorMain: Displaying error message
20130603204850:ERROR** DisplayError Error [The MSI 'C:\Users\A\AppData\Local\Temp\vmware_1370285302\vmwareplayer_x64.msi' failed.]
"
It looks like the .msi has a problem.
Can someone help me to solve this problem ?
Verify the downloaded installer matches its published MD5/SHA1 checksum and then have a look at: Troubleshooting an MSI error during a VMware product or Tools installation (1031302)
Hello and thank you for your support.
the checksum is correct. I've used the cleaning script and it said it's ok. The sfc command too. I also tried with a new local admin user but the problem still the same.
I can say I didn't use the fix-it tools because Microsoft said it shouldn't be used anymore. My msiexec is in version 5 and not 4.5 but I think it has always been like this before, even when vmware player was installed.
I am having this same problem installing VMware player 5.0.2
LindaLLD wrote: I am having this same problem installing VMware player 5.0.2
Did you validate the MD5/SHA1 checksum of the installer package against its published values to ensure the installer package is not corrupted?
Do you have a Avast Software installed, like AntiVirus or Avast Internet Security? If so you may need to completely uninstall Avast Software as this has been an issue of late for some Users.
Otherwise have a look at: Troubleshooting an MSI error during a VMware product or Tools installation (1031302)
Thank you! Un-installing avast! worked.
Avira Antivir on Windows 8 also produces the same issue
Panda Free Antivirus also produces the very same issue. I've disabled all protections and stopped all its services and then I was able to install VMware Player 6.0.4 smoothly.