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521 Views 5 Replies Last post: Feb 6, 2012 7:05 AM by 2012hplp2475w… RSS
2012hplp2475w… Novice
2012hplp2475w…
25 posts since
Feb 3, 2012
Currently Being Moderated

Feb 3, 2012 8:35 AM

Problem with SRM5 installation

Hello,

 

I installed SRM 5 on a vCenter 5 server and the installation went fine. The problem is that I can't see the SRM tab in vCenter and I get this error message :

 

Call "VirtApplianceManager.IsVirtualAppliance" for object "Integrity.VirtApplianceManager" on Server "MyServer" failed.

 

Is it a configuration issue in vCenter or should I re-install SRM?

 

Thank you.

 

Frank

marcelo.soares Virtuoso vExpert
marcelo.soares
1,641 posts since
Jul 9, 2008
Currently Being Moderated
1. Feb 4, 2012 6:38 AM in response to: 2012hplp2475w…
Re: Problem with SRM5 installation

"MyServer" is the name of the vCenter or SRM server? Can you ping this name?

Marcelo Soares - Virtualization Tech Master - Globant Argentina - Twitter: @mtsoares42
prince1121 Enthusiast
prince1121
50 posts since
Dec 20, 2011
Currently Being Moderated
2. Feb 5, 2012 7:17 AM in response to: 2012hplp2475w…
Re: Problem with SRM5 installation

HI

 

you are configuring this for first time , if so please check all the configuration .

 

________________________________
If at first you don't succeed, skydiving is not for you

 

http://imagicon.info/cat/5-59/vbsmile.png

2012hplp2475w… Novice
2012hplp2475w…
25 posts since
Feb 3, 2012
Currently Being Moderated
3. Feb 6, 2012 6:35 AM in response to: marcelo.soares
Re: Problem with SRM5 installation

Hello,

 

"MyServer" is both vCenter server and SRM server.

 

Yes I can ping the server.

 

Thank you.

marcelo.soares Virtuoso vExpert
marcelo.soares
1,641 posts since
Jul 9, 2008
Currently Being Moderated
4. Feb 6, 2012 6:37 AM in response to: 2012hplp2475w…
Re: Problem with SRM5 installation

Weird. Can you try using a different client machine to check if this is a plugin issue?

Marcelo Soares - Virtualization Tech Master - Globant Argentina - Twitter: @mtsoares42
2012hplp2475w… Novice
2012hplp2475w…
25 posts since
Feb 3, 2012
Currently Being Moderated
5. Feb 6, 2012 7:05 AM in response to: marcelo.soares
Re: Problem with SRM5 installation

My problem is solved.  I re-installed SRM and everything went fine.

 

Thank you.

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