3 Replies Latest reply: Oct 12, 2010 8:09 AM by wschlichter RSS

Alerts from the future?

Ryan_hyperic Hot Shot
Currently Being Moderated
I've been seeing a number of alerts where I'll get an alert email, but the alert doesn't show up in any lists of alerts.

When I look at the details of the actual alert, I see

"Alert Date:      10/07/2010 06:40 PM"

and

"Escalation Action Logs:     
10/07/2010 06:25 PM -      Notified: ryan@example.com"

where the alert date is 15 minutes later than the date of the first escalation.

Once the time in the "Alert Date" arrives, the alert shows up in the list.

I am using HQ Version 4.4.0 (build #1509 - Jul 28, 2010 - Release Build).

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