2 Replies Latest reply: Mar 10, 2009 7:12 AM by stanley_hyperic RSS

Error negotiating auth: Unrecognized SSL me

stanley_hyperic Hot Shot
stanley_hyperic (7 posts since Mar 6, 2009) Mar 9, 2009 2:22 PM
Currently Being Moderated
We installed a server on one Windows machine, and installed an agent on another Windows machine.

We encounter "Failed handling new connection" on the agent machine as below.

Can we fix the issue without reinstallation either server or agent?

Stanley

2009-03-09 10:31:12,109 ERROR [Thread-1] [AutoinventoryCommandsServer] Unable to send autoinventory platform data to server, sleeping for 256 secs before retrying.  Error: Unable to communicate with server -- provider not yet setup
2009-03-09 10:34:18,015 ERROR [Thread-0] [CommandListener] Failed handling new connection
org.hyperic.hq.agent.AgentConnectionException: Error negotiating auth: Unrecognized SSL message, plaintext connection?
     at org.hyperic.hq.bizapp.agent.server.SSLConnectionListener.handleNewConn(SSLConnectionListener.java:94)
     at org.hyperic.hq.bizapp.agent.server.SSLConnectionListener.getNewConnection(SSLConnectionListener.java:159)
     at org.hyperic.hq.agent.server.CommandListener.listenLoop(CommandListener.java:157)
     at org.hyperic.hq.agent.server.AgentDaemon.start(AgentDaemon.java:843)
     at org.hyperic.hq.agent.server.AgentDaemon$RunnableAgent.run(AgentDaemon.java:925)
     at java.lang.Thread.run(Unknown Source)
  • 217 Views
  • 1. Re: Error negotiating auth: Unrecognized SSL me
    clee201110141 Expert
    clee201110141 (566 posts since May 31, 2006) Mar 9, 2009 2:45 PM (in response to stanley_hyperic)
    Currently Being Moderated
    How about restarting the agent?  Or possibly shutting down the agent, 
    wipe out the [agent_dir]/data directory and restart.

    Charles

    On Mar 9, 2009, at 2:22 PM, Stanley Wong wrote:

    > We installed a server on one Windows machine, and installed an agent 
    > on another Windows machine.
    >
    > We encounter "Failed handling new connection" on the agent machine 
    > as below.
    >
    > Can we fix the issue without reinstallation either server or agent?
    >
    > Stanley
    >
    > 2009-03-09 10:31:12,109 ERROR [Thread-1] 
    > [AutoinventoryCommandsServer] Unable to send autoinventory platform 
    > data to server, sleeping for 256 secs before retrying.  Error: 
    > Unable to communicate with server -- provider not yet setup
    > 2009-03-09 10:34:18,015 ERROR [Thread-0] [CommandListener] Failed 
    > handling new connection
    > org.hyperic.hq.agent.AgentConnectionException: Error negotiating 
    > auth: Unrecognized SSL message, plaintext connection?
    >      at 
    > org
    > .hyperic
    > .hq
    > .bizapp
    > .agent
    > .server
    > .SSLConnectionListener.handleNewConn(SSLConnectionListener.java:94)
    >      at 
    > org
    > .hyperic
    > .hq
    > .bizapp
    > .agent
    > .server
    > .SSLConnectionListener.getNewConnection(SSLConnectionListener.java:
    > 159)
    >      at 
    > org
    > .hyperic
    > .hq.agent.server.CommandListener.listenLoop(CommandListener.java:157)
    >      at org.hyperic.hq.agent.server.AgentDaemon.start(AgentDaemon.java:
    > 843)
    >      at org.hyperic.hq.agent.server.AgentDaemon
    > $RunnableAgent.run(AgentDaemon.java:925)
    >      at java.lang.Thread.run(Unknown Source)


  • 2. Re: Error negotiating auth: Unrecognized SSL me
    stanley_hyperic Hot Shot
    stanley_hyperic (7 posts since Mar 6, 2009) Mar 10, 2009 7:12 AM (in response to clee201110141)
    Currently Being Moderated
    I try both: restart, start + wipeout, both failed.

    Same error: unable to send autoinventory platform data to server

More Like This

  • Retrieving data ...

Legend

  • Correct Answers - 10 points
  • Helpful Answers - 6 points

Share This Page