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1,931 Views 34 Replies Last post: Apr 6, 2012 9:23 AM by txolsonint RSS
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scerazy Hot Shot 436 posts since
Jun 30, 2007
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Dec 22, 2011 1:51 PM

vSphere HA Waiting for cluster election to complete Operation timed out

I have enough of re-installing ESX5i (so far this was trhe quickes way to get it working on number of separate incidents - as a side not, vSphere4 just worked fine in my environment, without THAT MUCH fluffing about)

 

So now I have a host which almost works (lastest upgrade to 515841), but will NOT get configured for HA

 

It starts fine, get to the point:

 

The vSphere HA availability state of this host has changed to Election

 

and then gives "nice" Timed out

 

This host can be dis/connected, pinged, has VM running on it, accesses all Datastores, yet will not do HA

 

I went through all KB aricle:

 

http://kb.vmware.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&docTypeID=DT_KB_1_1&externalId=2004429

 

with no resolution

 

Anybody has any more (useful) ideas?

 

Thanks

 

Seb

a.p. Guru User Moderators vExpert 11,728 posts since
May 18, 2007
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2. Dec 23, 2011 9:31 AM in response to: scerazy
Re: vSphere HA Waiting for cluster election to complete Operation timed out
eziskind Expert VMware Employees 458 posts since
Feb 21, 2006
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3. Dec 23, 2011 10:01 AM in response to: scerazy
Re: vSphere HA Waiting for cluster election to complete Operation timed out

Do you have SSL thumbprint verification turned on? (in the UI go to Administration->vCenter Server settings->SSL and make sure the checkbox is checked).

Elisha

tjbailey Novice 12 posts since
Mar 6, 2011
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5. Dec 29, 2011 9:59 AM in response to: scerazy
Re: vSphere HA Waiting for cluster election to complete Operation timed out

Having the same issue here.  We've got a number of v5 hosts on build 474610 without an issue.  Had the problem going from v5 474610 -> 515841 and v4.1 433742 -> v5 515841.  "vCenter requires verified host SSL certificates" box already checked, tried unchecking and manually verify...still a no go.  I have a case open with VMware and will post an update when we narrow down the problem.

tjbailey Novice 12 posts since
Mar 6, 2011
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7. Dec 29, 2011 1:09 PM in response to: scerazy
Re: vSphere HA Waiting for cluster election to complete Operation timed out

With "vCenter requires verified host SSL certificates" unchecked I add the host, it shows up in the box within the SSL Settings section, and check the "Verified" checkbox.  With the "vCenter requires verified host SSL certificates" checked I'm immediately prompted upon adding a host to vCenter on whether I want to trust the host or not.  If I click yes the process of adding the host continues.  If I click no I'm denied adding the host.  The one odd thing, though, is once the host is verified it disappears from the box in the SSL Settings section...I expected all hosts to be listed with their SHA1 thumbprint information and whether verified or not.

tjbailey Novice 12 posts since
Mar 6, 2011
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9. Dec 30, 2011 8:07 AM in response to: scerazy
Re: vSphere HA Waiting for cluster election to complete Operation timed out

I have a small update...patched our test environment hosts running on a completely separate instance of vCenter and they came back with no HA errors.  So for some reason our production vCenter doesn't play well with build 515841.  And the troubleshooting continues...

tjbailey Novice 12 posts since
Mar 6, 2011
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11. Dec 30, 2011 10:00 AM in response to: scerazy
Re: vSphere HA Waiting for cluster election to complete Operation timed out

With the help of Elisha (eziskind) it looks like we got it nailed down.  The HA agent had to be manually uninstalled then automatically re-pushed to the host from vCenter.  Really strange that the issue happened only after the 12/15 patches, but at least I know what to do now.  What we did:

 

- place host into Maintenance Mode

- take a copy of /opt/vmware/uninstallers/VMware-fdm-uninstall.sh (we copied to /tmp)

- from the location you made a copy of the file, run the command (./VMware-fdm-uninstall.sh)

- you should see a short pause before it gets back to the prompt (you'll see why I mention this below)

- exit host out of Mainenance Mode and within the "Recent Tasks" area you should see the client being pulled from vCenter and installing

 

With one host this went without a hitch.  On the second host, though, when running the installer it immediately went back to the prompt, not a short delay like with the first.  Took it out of the cluster & vCenter, re-added, still didn't work.  Rebooted the host, made another copy of the uninstaller, and it removed successfully.

msevigny Enthusiast VMware Employees 71 posts since
May 22, 2006
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12. Dec 30, 2011 11:46 AM in response to: tjbailey
Re: vSphere HA Waiting for cluster election to complete Operation timed out

With your help, we're getting a handle on the problem associated with the upgrade.  After an upgrade, under conditions we're still investigating, an error is occurring when issuing a start request of the HA service on the upgraded host.  When that fails, HA then tries to re-install HA, and the re-install does nothing because the service is already there (and the right version) but we're left without an HA service running.

 

The work-around is as tjbailey already indicated in this post.

 

If you don't get results or have any issues, let us know so we can get you back up and running.  But your efforts have helped us to identify an issue that we hope to resolve soon.

 

Thanks.

tjbailey Novice 12 posts since
Mar 6, 2011
Currently Being Moderated
14. Jan 4, 2012 11:57 AM in response to: scerazy
Re: vSphere HA Waiting for cluster election to complete Operation timed out

FYI...upon rebooting the upgraded hosts HA fails again.  Doing the temporary fix again works so we're going to hold off on the 12/15 patches until something new is released.

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