VMware Cloud Community
hopdog
Contributor
Contributor

slow response on console

I have installed a windows 2008 R2 server in wmware ESI v4.01 and am having a very slow response to mouse movements within the console. I have installed the latest vmtools. My windows 2000 server vm is mcuh faster. Can anyone suggest a solution to improving my problem.

Thanks

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8 Replies
SeaCros20111014
Contributor
Contributor

You may want to make sure that your vmtools are up to date.

SeaCros

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satishchirala
Enthusiast
Enthusiast

please send the details of VM , with version details and spcification of RAM ,CPU,CORES, and details of windows 2008 version ,

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AndreTheGiant
Immortal
Immortal

Thread moved to ESXi forum.

Have you installed the VMware Tools?

PS: the console is not the best choice to remote management. Enable Remote Desktop and use it.

Andre

Andrew | http://about.me/amauro | http://vinfrastructure.it/ | @Andrea_Mauro
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BenConrad
Expert
Expert

I've had the same (painful) issues.  Have you tried the WDDM driver?

http://kb.vmware.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=1026466&sl...

If you are on virtual hardware v7 and use the WDDM driver the mouse should be fixed and be smooth as glass.

Ben

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satishchirala
Enthusiast
Enthusiast

increase the memory of service console for better peroformance

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idle-jam
Immortal
Immortal

it's referring to the console of VM and i do not think that it is any help of service console memory. and i do not think ESXi has service console memory anymore.

RDP is the preferred choice, and maybe you could increase your VGA memory and see if that helps.

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gekko
Enthusiast
Enthusiast

We´ve excperienced the same issue. We did the changes that BenConrad linked to, so follow that kb and you´ll be fine with 2k8 servers again ..

Or here is the link we used, not exactly the same linked to before, still think its the same though:

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=101170...

-Kenth

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LarryBlanco2
Expert
Expert

It is the driver as others have stated.

Is your Windows 2008 R2 virtual server suffering from choppy, clunky, jerky movements?  Trying to line up the mouse correctly on the screen but are not able too? Are you getting frustrated on how slow the response is from the virtual console?

I have just the answer you have been looking for.

The VMWare tools is not installing the correct driver for video processing.  In this case you will need to update the driver manually as well as increase the amount of video ram assigned to the VM.

  1. First off you’ll need your VM to be running the latest VMware Tools and be on VM Hardware version 7.
  2. Start by shutting the VM down. Edit the settings of the VM and ensure its Video RAM setting is set between 8MB and 32MB of memory.
  3. After applying the Video RAM setting, start the VM up again, login to Windows and open up the Device Manager.
  4. Expand the “Display Adapters” tree item and right-click your existing Video driver (this should be called “VMware SVGA II”) – select “Update Driver Software”.
  5. Browse for the driver and navigate to the ‘C:\Program Files\Common Files\VMware\drivers\wddm_video’ folder. Complete the wizard and you should end up with a driver labeled as “VMware SVGA 3D (Microsoft Corporation – WDDM)” being installed.
  6. Restart your VM when prompted.
  7. Once you are back in Windows check your Device Manager to ensure you now have the correct driver installed. It should now look like this:

  1. Another point worth noting is that VMware state a minimum of 8MB of Video RAM is required when using this driver, however they recommend 32MB for best performance.

According to VMware KB article 1016770 the WDDM driver is installed by default with Windows 7. However with Windows Server 2008, 2008 R2 and Vista, it is not installed by default but still supported.

How much would you say this tidbit is worth? $500? $400? $300? NO.  If you act now you get this for nothing.  That’s right, you read it “NOTHING”.

So hurry and log in to your nearest Virtual Center client and start updating today.

 

Hurry ACT NOW as this is a limited time offer!

Larry B.

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