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akaleshian
Contributor
Contributor

apcaccess: status output minimal when using USB device passthru on ESX

Hi Folks,

I posted this issue on the apcupsd mailing list (as I initially thought it was an apcupsd issue), but after receiving the response from the apcupsd team, we agree that this may be a problem with how the USB pass-through works within ESX. I've attached my original post to the apcupsd-users mailing list below, and the team's associated reply. I've also provided the original links for your reference. If anyone has similar experiences or can provide some insight into how this could be resolved, I would appreciate it.

Regards,

Armen

Original Post

apcupsd team reply

<...snip...>

I currently have an APC XS 1500 plugged in via a 940-0127E (USB->RJ45) cable

to a server running ESX 4.1. I've configured ESX to passthru the USB

connection to a VM running CentOS v5.5. The apcupsd version installed via

rpm download in the VM is: 3.14.8.

The issue I have is that the output from apcaccess is quite sparse

I'd say so...that's pretty bad.

As a test, I connected the same UPS to a physical machine running Ubuntu

with the same apcupsd version and ran the same apcaccess test, and all of

the highlighted items were filled in/correctly reflected.

I ran apcupsd in debug mode within the VM, and here's some output for the

specific attributes it's having trouble retrieving:

LINEV

47.932 apcupsd: usb.c:850 Enter usb_ups_read_volatile_data

47.932 apcupsd: newups.c:102 write_lock at usb.c:862

48.099 apcupsd: linux-usb.c:349 Def val=0 exp=0 dVal=0.000000 ci=5

48.099 apcupsd: usb.c:472 LineVoltage = 0

LOAD

8.865 apcupsd: linux-usb.c:349 Def val=0 exp=0 dVal=0.000000 ci=11

48.865 apcupsd: usb.c:496 UPSLoad = 0

BATTV

48.355 apcupsd: linux-usb.c:349 Def val=0 exp=-2 dVal=0.000000 ci=10

48.355 apcupsd: usb.c:490 BattVoltage = 0

My hunch is that something in the USB passthru code within ESX is preventing

the data being accessed from where it's being expected.

Any advice would be appreciated, and if you need additional output, let me

know.

The evidence indicates the problem is with ESX. The debug you posted

shows that the kernel is giving apcupsd bogus data for its USB

requests. There's not much apcupsd can do about that. I run CentOS

5.5. on several machines and its stock kernel works fine with apcupsd,

so the issue is likely with ESX.

<...snip...>

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2 Replies
vSpike
Contributor
Contributor

I have exacly the same problem with an APC Back-UPS RS 800!

Did you resolve it?

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Giulio
Contributor
Contributor

Same issue.

I posted about this some time ago (http://communities.vmware.com/message/1642432), but it seems there's no solution for now, at least for Linux.

However, the basic data (time left, on batt/on line) are still reported correctly, so I assume the system shutdown should take place (not tested).

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