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12 Replies Last post: Nov 12, 2009 7:14 AM by NetzenSolutio…

Web interface doesn't work, remote machines do posted: Sep 30, 2009 7:48 PM

jsj123

1 posts since
Apr 24, 2007

I used to have a 32-bit RHEL 5 server, running VMWare Server 2.0.0. It worked fine. Recently, I upgraded the server to 64-bit RHEL, and downloaded the 64-bit version of VMWare Server 2.0.1. Now, the web interface doesn't work. My machines still run, and I can RDP or VNC into them, but I can't access them throuth the web interface or the console. If I reboot the machine, the Web Interface will work for a few min, then stop. When it is not working, I open it with FireFox and get a blank white screen with "Loading..." in the title bar and "Done" in the status bar. Nothing in the logs seemed to point to a problem, but I could have missed it. If I type /etc/init.d/vmware status, it looks fine:

Bridged networking on /dev/vmnet0 is running
Host network detection is not running
Host-only networking on /dev/vmnet1 is running
DHCP server on /dev/vmnet1 is not running
Host-only networking on /dev/vmnet8 is running
DHCP server on /dev/vmnet8 is not running
NAT networking on /dev/vmnet8 is running
Module vmmon loaded
Module vmnet loaded

Is this related to my upgrades? If not, what could be causing the Web UI to not work?

Tags: webaccess

Re: Web interface doesn't work, remote machines do

1. Oct 3, 2009 2:01 PM

in response to: jsj123

rancor

14 posts since
Jun 21, 2009

Check your hosts file. It seems like the web interface may have som issues if the host and ip not match.

// rancor

Re: Web interface doesn't work, remote machines do

2. Oct 7, 2009 5:26 AM

in response to: rancor

carrarbiol

4 posts since
Oct 7, 2009

Hi,

I've got the same problem, but my RH EL 5.4 is 32-bits version. When VMware Server Host Agent is started and I try to connect with Firefox or Explorer, it works a few minutes and, suddenly, I miss the connection and the port 8333 is down. I have tried with VMware Infrastructure Client but I get a error message: "VMware Infrastructure Client could not establish the initial connection with server xxxxxxx. Details: A connection failure has ocurred". I have checked my /etc/hosts file and it's OK.

Can you help me?

Thanks

Re: Web interface doesn't work, remote machines do

3. Oct 7, 2009 6:08 AM

in response to: carrarbiol

rancor

14 posts since
Jun 21, 2009

Hi,

Do you need https? If not, try to modify /etc/vmware/hostd/proxy.conf and change to AccessMode to httpAndHttps

Use http://host:8222 and try if it works better. Empty browser cache before you try this and don't forget to restart the entire server, just do restart vmware woun't work.

// rancor

Re: Web interface doesn't work, remote machines do

4. Oct 8, 2009 1:24 AM

in response to: rancor

carrarbiol

4 posts since
Oct 7, 2009

Thanks for your answer, rancor. I have modified /etc/vmware/hostd/proxy.conf and change to AccessMode to httpAndHttps, but I keep having tha same problem: in a few minutes, 8222 port goes from up to down. I have tried to find out why 8333 port and 8222 port are down in a few minutes but I don't find any indications.

I don't know what to do.

Re: Web interface doesn't work, remote machines do

5. Oct 8, 2009 3:53 AM

in response to: carrarbiol

carrarbiol

4 posts since
Oct 7, 2009

Hi again:

I found some indications in logs of Tomcat about the problem:

2009-10-08 12:32:32,377,waitForUpdates<=>,UpdatesErrorHandler Updates thread error notification. PrevError=null, NewError=UnknownRemoteException, NewErrorMessage=(0)null
2009-10-08 12:32:32,377,view update thread<=>,ConfigTargetPropertyHandler queryTargetOption failed: (0)null
2009-10-08 12:32:32,388,pool-1-thread-3<=>,ConfigTargetPropertyHandler queryTargetOption failed: java.net.ConnectException: Connection refused
2009-10-08 12:51:02,946,waitForUpdates<=>,UpdatesErrorHandler Updates thread error notification. PrevError=null, NewError=UnknownRemoteException, NewErrorMessage=(0)null
2009-10-08 12:51:02,946,view update thread<=>,ConfigOptionPropertyHandler queryConfigOption failed: (0)null
2009-10-08 12:51:02,946,view update thread<=>,ConfigTargetPropertyHandler queryTargetOption failed: (0)null
2009-10-08 12:51:02,959,view update thread<=>,ConfigOptionPropertyHandler queryConfigOption failed: java.net.ConnectException: Connection refused
2009-10-08 12:51:02,960,pool-1-thread-3<=>,ConfigTargetPropertyHandler queryTargetOption failed: java.net.ConnectException: Connection refused
2009-10-08 12:51:02,963,pool-1-thread-10<=>,ConfigOptionPropertyHandler queryConfigOption failed: java.net.ConnectException: Connection refused
2009-10-08 12:51:02,982,pool-1-thread-2<=>,ConfigOptionPropertyHandler queryConfigOption failed: java.net.ConnectException: Connection refused

and it's that moment when 8333 port stops and /usr/lib/vmware/bin/vmware-hostd dies

Any idea?

Thanks

Re: Web interface doesn't work, remote machines do

6. Oct 8, 2009 9:06 AM

in response to: carrarbiol

adambot

2 posts since
Oct 6, 2009

have you tried restarting the web interface? I have similar problems where it just loads a blank page with nothing else, so i have to go to the vmware server and execute:

 sudo /etc/init.d/vmware-mgmt restart

Re: Web interface doesn't work, remote machines do

7. Oct 8, 2009 11:51 PM

in response to: adambot

carrarbiol

4 posts since
Oct 7, 2009

Hi adambot,

Thanks for your answer. Yes, I have tried restarting the web interface. In fact, when both 8333 port and 8222 port are down, "vmware-mgmt" command is the only way to up the ports without restart all services of vmware. But, the ports work a few minutes and then they go down if you use the web interface. I think the problem comes from tomcat because java connection errors are reported into the logs.

I am thinkig of installing the version vmware server 1.x because I don't what else to do.

Re: Web interface doesn't work, remote machines do

8. Oct 9, 2009 3:17 PM

in response to: carrarbiol

mynewplace

1 posts since
Oct 8, 2009

I also have the same problem with web Access going down about a minute after the process starts. I am on RHEL 5.4 64-bit. Funny thing is I have another system with RHEL 5.4 on 64-bit that is running perfectly. No idea what in the world is happening.. I disabled the RHEL firewall and there's no httpd or any other web services installed/turned on.

Re: Web interface doesn't work, remote machines do

9. Oct 24, 2009 6:50 AM

in response to: jsj123

sybille

1 posts since
Oct 23, 2009

I have the exact same issue. After a few clicks in web interface, port 8333 goes down. It does not matter what you click. This is on a HP ProLiant D5. I am using kernel 2.6.30.8 and a patch vmware-server.2.0.1_x64-modules-2.6.30.4-fix.tgz.

I also have another system, IBM x3650, which works fine.

The only difference is the abovementioned patch. Could this be the reason?

Re: Web interface doesn't work, remote machines do

10. Oct 25, 2009 8:42 AM

in response to: jsj123

nishfish

1 posts since
Jan 19, 2009

I had the same problem when I upgraded to 5.4 yesterday. Previous to that I had rock solid operation for months from 64bit Centos 5.2/3 and Server 2.0.0

The solution (for me at least) was solved by following the advice here:

http://bugs.centos.org/view.php?id=3884 (scroll down and follow the advice in the first note)
http://communities.vmware.com/message/1179915#1179915 (add the machines name as an alias for the address 127.0.0.1)

To compile vmnet it was necessary to extract and update compat_netdevice.h in /usr/lib/vmware/modules/source/vmnet.tar to comment out the struct napi_struct.

Note I also decided to upgrade from Server 2.0.0 to 2.0.1 in the process.

Re: Web interface doesn't work, remote machines do

11. Nov 7, 2009 12:11 PM

in response to: nishfish

deolsabh

1 posts since
Jun 24, 2009

Updating host file resolve me issue.

Re: Web interface doesn't work, remote machines do

12. Nov 12, 2009 7:18 AM

in response to: jsj123

NetzenSolutio…

7 posts since
Jun 19, 2008

This is a problem with glibc in CentOS 5.4 and VMWare server 2.* please see => http://planetvm.net/blog/?p=844

Hope that helps!

KJS

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