Same issue here. Does not seem to be a top priority for them. I have tried also with two email address and nothing. I am reading all over the place that they are having issues. What poor customer service. I have also not received an email for keys for ESXI that they say is free. What a joke. Do they want to me to try Microsoft products? We wanted to test this out before we buy. What a joke.

I've tried several times using two different email addresses.

Is the system broken again? If so then please would someone alert the backline to fix it.

Thank you.

Sigh, this is crazy. I have been trying for 15 hours to get Player and Converter. Tried two different user accounts and a friend who's company spends $$$ on VMWare products. Looking to virtualize a system before I leave out of town on business trip.

Suggestion to vmware: If you are having email server problems,etc, until you resolve them, why not OPEN it up.