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5,743 Views 19 Replies Last post: Oct 26, 2010 7:28 AM by dkraut

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zeevik

82 posts since
Sep 9, 2008

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Jun 4, 2009 9:52 AM

ESX 4.0 installed on Intel DQ45ek with SATA drive but no networking (and a "scsi" issue)

Trying to Install ESX 4.0 on Intel DQ45ek board with SATA drive.

ESX installation identifies the onboard Gigabit Ethernet card 82567LM-3, but does not idenfoty the link(installation shows no link, ethtool shows no link), although successfully connected to a GbE switch (same result for 10/100 switch).

Miitool shows the driver is e1000e.

Do I need a custom driver ? Any other solution / configuration ?

I added another Intel GbE PCI card (82541PI) which was working fine on 3.5 ESX host, but installation does not detect it, nor the ESX shell after reboot.

In addition, when shutting down the ESX host, (shell shutdown, reboot or halt), shutdown starts, but gets stuck at the following message:

"Syncronizing SCSI cache for disk sda"

And shutdown is not completed.

Any help will be highly appreciated,

Zeevik.

Datto

369 posts since
Mar 10, 2006

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1. Jun 4, 2009 3:31 PM

in response to: zeevik

Re: ESX 4.0 installed on Intel DQ45ek with SATA drive but no networking (and a "scsi" issue)

See if there's a System BIOS upgrade for your motherboard.

Datto

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zeevik

82 posts since
Sep 9, 2008

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2. Jun 6, 2009 11:19 PM

in response to: Datto

Re: ESX 4.0 installed on Intel DQ45ek with SATA drive but no networking (and a "scsi" issue)

BIOS was just updated to latest - CB0083 (Rev. 0083, released 5/13/2009).

No change.

any help will be appreciated .

Thanks,

Zeevik.

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jccasey

3 posts since
Mar 18, 2009

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3. Jul 21, 2009 2:00 AM

in response to: zeevik

Re: ESX 4.0 installed on Intel DQ45ek with SATA drive but no networking (and a "scsi" issue)

I'm having the same "hang on shutdown/reboot" issue. Intel DQ45CB / Core2Quad 8400. on shutdown displays the same "scsi synchronization" message, but never completes.

Updated latest BIOS Rev 85, dated 6/10/2009.

Also, installing esx using the onboard NIC does not work. ESX recognizes the NIC and loads the drivers. The NIC link light is on, but no traffic can pass.

I ended up disabling the on board NIC and adding a PCI Intel NIC.

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zeevik

82 posts since
Sep 9, 2008

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4. Jul 21, 2009 2:05 AM

in response to: jccasey

Re: ESX 4.0 installed on Intel DQ45ek with SATA drive but no networking (and a "scsi" issue)

And the PCI nic works fine ?

for me, also PCI nic was not working.

On the installation process, when chossing management interface, the ESX did not see any nic (onboard, pci, pci-e) with link.

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jccasey

3 posts since
Mar 18, 2009

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5. Jul 21, 2009 12:28 PM

in response to: zeevik

Re: ESX 4.0 installed on Intel DQ45ek with SATA drive but no networking (and a "scsi" issue)

Yes, the PCI NIC is an old Intel 10/100 FA111. I suspect all of these problems have to do with VMware's device drivers not handling edge cases of new HW functionality.

If you use an old intel NIC, you should be fine. The SATA "scsi synchronization hang" is a more troubling case. Maybe they are not handling the sata sync command correctly in their drivers.

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zeevik

82 posts since
Sep 9, 2008

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6. Jul 21, 2009 1:23 PM

in response to: jccasey

Re: ESX 4.0 installed on Intel DQ45ek with SATA drive but no networking (and a "scsi" issue)

As far as I read and investigated, the problem is the e1000e.o driver.

To run this board with ESXi 3.5, there is a 3rd party e1000e.o driver which solves all issues.

ESX 4.0 has e1000e.o driver, but probably no updated enough (and using the ESXi 3.5 e1000e.o driver is not working as well).

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3apa3a.b.ta3e

35 posts since
Aug 13, 2008

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7. Aug 24, 2009 10:21 PM

in response to: zeevik

Re: ESX 4.0 installed on Intel DQ45ek with SATA drive but no networking (and a "scsi" issue)

Same issues with Intel DG35EC, but IMHO "shutdown issue" has nothing to do with SCSI because i seen it both with ServiceConsole on ICH10 and Adaptec 2405 RAID installation. ESX and ESXi build 164009, now i`m downloading lastest ESXi build to try it.

ESXi build 171294 working great, but i want to try ESX because of simple local RAID-card monitoring and usb-UPS support.

Message was edited by: 3apa3a.b.ta3e

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davercyclone

23 posts since
Sep 30, 2009

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8. Oct 15, 2009 8:54 PM

in response to: 3apa3a.b.ta3e

Re: ESX 4.0 installed on Intel DQ45ek with SATA drive but no networking (and a "scsi" issue)

Hi Guys,

There is a fix to the network issue, I had this in my 4-box testing environment...from the console as root enter:

esxcfg-module -s IntMode=0,0,0,0 e1000e

I believe there is a switch on the NIC driver that needs to be reset? Anyway, once you have entered this, reboot and all should be working fine. Note, install as normal (even with is showing 'disconnected') and run this once installed.

Hope this helps, I am not having any luck with the shutdown issue though.

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DAPBENJAMIN

30 posts since
Jan 29, 2009

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9. Nov 4, 2009 1:10 PM

in response to: 3apa3a.b.ta3e

Re: ESX 4.0 installed on Intel DQ45ek with SATA drive but no networking (and a "scsi" issue)

Hi,

Did you ever solve the "reboot hang" problem?

Regards,

Darren

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jccasey

3 posts since
Mar 18, 2009

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10. Nov 4, 2009 5:37 PM

in response to: DAPBENJAMIN

Re: ESX 4.0 installed on Intel DQ45ek with SATA drive but no networking (and a "scsi" issue)

Probably. But I haven't needed to reboot that machine since this happened... keeping my fingers crossed.

Is there a resolution?

John Casey

email: john.a@casey.net

mobile: 415.215.0854

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DAPBENJAMIN

30 posts since
Jan 29, 2009

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11. Nov 4, 2009 6:48 PM

in response to: jccasey

Re: ESX 4.0 installed on Intel DQ45ek with SATA drive but no networking (and a "scsi" issue)

Hi,

Still searching for one!

Regards,

Darren

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qyest

1 posts since
Jul 9, 2008

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12. Dec 14, 2009 8:56 AM

in response to: DAPBENJAMIN

Re: ESX 4.0 installed on Intel DQ45ek with SATA drive but no networking (and a "scsi" issue)

Had the SCSI issue last week after upgrading to 4.0 U1; never had this happen before on 3.5 nor on 4.0 (non-U1).

Re: ESX 4.0 installed on Intel DQ45ek with SATA drive but no networking (and a "scsi" issue)System applied the U1 update and then said a reboot was required. With host still in maintenance mode I clicked reboot in the VI client... but on shutdown I can see on system console that "synchronizing SCSI cache for disk sd?" msgs displays and then gets hung up with timeouts. System never reboots. Had to hard boot it, and then all was fine. Error did not appear again when I rebooted it a second time.

This happened to all 3 of our servers, updated with latest BIOS (one system even had a new mainboard). Anyone else experience this?Re: ESX 4.0 installed on Intel DQ45ek with SATA drive but no networking (and a "scsi" issue)

At first I thought this was related to U1, but on second thought, it must have been from the original 4.0 update. I can confirm, then, that U1 did fix this issue.

Message was edited by: qyest

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DAPBENJAMIN

30 posts since
Jan 29, 2009

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13. Dec 14, 2009 8:44 AM

in response to: qyest

Re: ESX 4.0 installed on Intel DQ45ek with SATA drive but no networking (and a "scsi" issue)

Hi,

Update 1 has fixed ALL of the machines I had this "scsi hang" on.

Regards,

Darren

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efacchin

1 posts since
Nov 12, 2009

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14. Mar 19, 2010 3:36 AM

in response to: qyest

Re: ESX 4.0 installed on Intel DQ45ek with SATA drive but no networking (and a "scsi" issue)

qyest wrote:
Had the SCSI issue last week after upgrading to 4.0 U1; never had this happen before on 3.5 nor on 4.0 (non-U1).

........
</div>
I have the same issue after upgrading to 4.0 U1 last week. In 3.5 and
4.0 it never happened.

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This Question is Possibly Answered

Jun 4, 2009 9:52 AM

ESX 4.0 installed on Intel DQ45ek with SATA drive but no networking (and a "scsi" issue)

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