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20 Replies Last post: Oct 19, 2009 9:01 AM by hilbertglm

Web interface doesn't load - what's up ?

Apr 19, 2009 4:07 PM

atakacs 44 posts since
Jan 15, 2005

Folks

For some reason the web management interface doesn't seem to load on my vmware server 2.01 / Ubuntu box.

Nothing really obvious in the logs except for this

Apr 20 00:07:08 xxx watchdog-webAccess: End '/usr/lib/vmware/webAccess/java/jre1.5.0_15/bin/webAccess -client -Xmx64m -XX:MinHeapFreeRatio=30 -XX:MaxHeapFreeRatio=30 -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.endorsed.dirs=/usr/lib/vmware/webAccess/tomcat/apache-tomcat-6.0.16/common/endorsed -classpath /usr/lib/vmware/webAccess/tomcat/apache-tomcat-6.0.16/bin/bootstrap.jar:/usr/lib/vmware/webAccess/tomcat/apache-tomcat-6.0.16/bin/commons-logging-api.jar -Dcatalina.base=/usr/lib/vmware/webAccess/tomcat/apache-tomcat-6.0.16 -Dcatalina.home=/usr/lib/vmware/webAccess/tomcat/apache-tomcat-6.0.16 -Djava.io.tmpdir=/usr/lib/vmware/webAccess/tomcat/apache-tomcat-6.0.16/temp org.apache.catalina.startup.Bootstrap start', failure limit reached

tried to google this but I'm quite sure where to get started...

Any help would most appreciated !

Regards

alex

Tags: server, 2.0, web, interface

Reply Re: Web interface doesn't load - what's up ? Apr 19, 2009 10:53 PM

brianlove 12 posts since
Apr 19, 2009

try to run "/etc/init.d/vmware-mgmt restart" to restart your web access, after that the web access maybe not response very soon even can not work as normal until restart your server or vmware service!

i also need a help to deal with the web access' problem!!

Good luck!

Reply BUG: Web interface doesn't load or HANGS for a while on restart/stop/start Apr 20, 2009 12:09 AM

Axel Werner 13 posts since
Sep 17, 2008

well i didnt checked for log messages. but i guess i have the same problem from time to time. I also had this with VMWARE Server 2.0.0 - same now with VMWARE Server 2.0.1 BOTH on UBUNTU 8.10.

In fact.. i DO NOT HAVE THAT PROBLEM with VMWARE Server 2.0.1 on DEBIAN 5.0.1 for some reason ! There the start/stop/restart of the Webinterface is pretty quick and stable.

If for some reason i wont get a Webinterface/Login screen i just resstart the whole vmware service ( /etc/init.d/vmware restart ) and wait for about 2-3mins until first attempt to access via web. this usualy helps me.

Im no java expert. but i guess there is something different between DEBIANs and UBUNTUs JAVA Enviroment. MAybe there someone can search for the damn Bug. Im courious why VMWARE did not realized this earlier with the VMWARE Server 2.0.0 and fixed it meanwhile ?!?!? since this isnt realy a new bug.

Reply Re: BUG: Web interface doesn't load or HANGS for a while on restart/stop/start Apr 20, 2009 1:01 AM

in response to: Axel Werner

atakacs 44 posts since
Jan 15, 2005

Glad to "see" that I'm not alone with this one but little worried about the apparent absence of definite solution...

What log(s) would you investigate about this one ?

Regards

alex

Reply Re: Web interface doesn't load - what's up ? Apr 28, 2009 10:25 AM

danmann 1 posts since
Apr 28, 2009

Make sure that the client machine you are using to access the web interface can resolve the vmware server host by name. I had this problem too trying to access the web interface like https://192.168.0.54:8333. When I updated DNS and tried https://vm-server01:8333 it worked fine. I don't seem to have this same type of problem when vmware server is hosted by a windows operating system, FYI.

Dan

Reply Re: Web interface doesn't load - what's up ? May 14, 2009 7:46 AM

in response to: danmann

PaulGA 2 posts since
Apr 9, 2009

This just worked for me. Odd stuff.

Reply Re: Web interface doesn't load - what's up ? Jul 4, 2009 3:56 PM

atakacs 44 posts since
Jan 15, 2005

Still having problems with the web interface not loading...

Syslog reports

Jul 5 00:06:04 sd-16733 watchdog-webAccess: 3876 Begin '/usr/lib/vmware/webAccess/java/jre1.5.0_15/bin/webAccess -client -Xmx64m -XX:MinHeapFreeRatio=30 -XX:MaxHeapFreeRatio=30 -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.endorsed.dirs=/usr/lib/vmware/webAccess/tomcat/apache-tomcat-6.0.16/common/endorsed -classpath /usr/lib/vmware/webAccess/tomcat/apache-tomcat-6.0.16/bin/bootstrap.jar:/usr/lib/vmware/webAccess/tomcat/apache-tomcat-6.0.16/bin/commons-logging-api.jar -Dcatalina.base=/usr/lib/vmware/webAccess/tomcat/apache-tomcat-6.0.16 -Dcatalina.home=/usr/lib/vmware/webAccess/tomcat/apache-tomcat-6.0.16 -Djava.io.tmpdir=/usr/lib/vmware/webAccess/tomcat/apache-tomcat-6.0.16/temp org.apache.catalina.startup.Bootstrap start', min-uptime = 30, max-quick-failures = 5, max-total-failures = 1000000
Jul 5 00:06:04 sd-16733 watchdog-webAccess: Executing '/usr/lib/vmware/webAccess/java/jre1.5.0_15/bin/webAccess -client -Xmx64m -XX:MinHeapFreeRatio=30 -XX:MaxHeapFreeRatio=30 -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.endorsed.dirs=/usr/lib/vmware/webAccess/tomcat/apache-tomcat-6.0.16/common/endorsed -classpath /usr/lib/vmware/webAccess/tomcat/apache-tomcat-6.0.16/bin/bootstrap.jar:/usr/lib/vmware/webAccess/tomcat/apache-tomcat-6.0.16/bin/commons-logging-api.jar -Dcatalina.base=/usr/lib/vmware/webAccess/tomcat/apache-tomcat-6.0.16 -Dcatalina.home=/usr/lib/vmware/webAccess/tomcat/apache-tomcat-6.0.16 -Djava.io.tmpdir=/usr/lib/vmware/webAccess/tomcat/apache-tomcat-6.0.16/temp org.apache.catalina.startup.Bootstrap start'

Any idea what could be wrong ?! This is REALLY anoying

Reply Re: Web interface doesn't load - what's up ? Jul 6, 2009 5:00 AM

in response to: atakacs

Axel Werner 13 posts since
Sep 17, 2008

Well.. i cannot say the problem is completly gone. BUT meanwhile it does better i think..

Thanks to this thread/posting and danmann's Tipp to ensure that DNS Nameresolution works perfectly does help to get things better at my site.

Again, its not completly gone it seems. within 90 days i had only 1 Time where the login screen did not appear. even then the problem just disappeared by waiting about 5 mins or so or by restarting the webinterface service itself (incl. 5min waiting after it).

Anyways.. we searched the system for usefull logfiles to debug the problem... no luck yet! we found some files, but no usefull stuff in it. no error messages at all pointing to the problem. however.. my collegue , a Java developer found one parameter vmware uses to fire up the webinterface. i think it is the "-Xmx64m" as you can see it up there in the logs of atakacs. he told me that hi thinks this parameter is set to a uncommon low level, reserving max. memory for the webapp. He said he would usuly let start this thing at least 128MB or even more. he said if you give too less memory some strange behaviour can happen and or just wont work.

THIS IS NO SOLUTION! Its just a thought, maybe a recommentation for those HAckers of you to test this.

ATM i dont know where vmware sets this parameter. but there must be a place. so maybe u can try yourself to change this parameter to some higher memory size. please report back.

regards..

Axel

Reply Re: Web interface doesn't load - what's up ? Jul 6, 2009 6:57 AM

in response to: Axel Werner

Axel Werner 13 posts since
Sep 17, 2008

Just 1.5h later ive got the same problem agian, using an slightly different webbrowser (firefox 2.x)

This time i followed an advice of someone asking for the "Java Script Error Console" within Firefox.. and here we go! Massive Error Messages appearing if you enter the vmware web interface... maybe the problem is sourced here somewhere...

see these screenshots (sorry! didnt found any way to export the messages to ascii )

1st screenshot shows the way to the Javascript Error Console (german Firefox only). It should be tools / javascript error console or something like that

2nd screenshot shows (not all) the errors appearing if i enter the webinterface of vmware server 2.0.1 (linux) using firefox 2.x

What browsers are you guys using and whats your javascript error console showing at a normal case and in case of a missing login screen ?

Attachments:

javascript-error-log.png (48.0 K)
firefox-javascript-error-console.png (6.7 K)

Reply Re: Web interface doesn't load - what's up ? Jul 6, 2009 2:15 PM

in response to: Axel Werner

atakacs 44 posts since
Jan 15, 2005

Good catch about the javascript error console - did not think to look there !

Using Firefox 3.5 here is what I see:

Error: vmtn is not defined
Source File: https://vm.myserver.com:8333/ui/
Line: 130

Error: unterminated string literal
Source File: https://vm.myserver.com:8333/ui/jslib-1.0.128374/.jslib.js
Line: 1, Column: 120
Source Code:
d(),TIMEOUT:vmtn.util.EventObject.nextId()});var $super=$class.parent.prototype;})(); (function(){var $class=new $Class("vmtn.

Error: syntax error
Source File: https://vm.myserver.com:8333/ui/jslib-1.0.128374/.wbc.js
Line: 1, Column: 77
Source Code:
is._config.getFinalData();},setSelection:function(selection){var oldSelection=

Error: vmtn is not defined
Source File: https://vm.myserver.com.ch:8333/ui/
Line: 122

not too sure what to do about it, though... Seems somehow the interface doesn't load in time (timeout) but why ?

Any idea most welcome

edited for typo

Reply Re: Web interface doesn't load - what's up ? Jul 7, 2009 12:28 AM

brianlove 12 posts since
Apr 19, 2009

why do you persist to use webAccess?

try to use VMware Infrastructure Client to manage your vmware server!

Reply Re: Web interface doesn't load - what's up ? Jul 7, 2009 5:47 AM

in response to: brianlove

atakacs 44 posts since
Jan 15, 2005

Ignorance and convenience I guess...

Where do I get it ? Is it a free product ?!

Regards

Reply Re: Web interface doesn't load - what's up ? Jul 7, 2009 5:49 AM

in response to: brianlove

Axel Werner 13 posts since
Sep 17, 2008

simple!

try to manage a VM with VM-Hardware Version 6 or higher with VI client 3.x (which is vmware server 2.0.1 default if u upgrade the VMs). It just wont work.

Independend from that, the default Interface is the web If. its a MUST that this IF has to work. VMWARE should fix this first, before asking people to use their closed source crap, even if its free to use. i prefer the free vmware server , not ESXi.

Reply Re: Web interface doesn't load - what's up ? Jul 7, 2009 10:14 PM

in response to: atakacs

brianlove 12 posts since
Apr 19, 2009

FYI

get it directly from the WebUI:
https://<server>:8333/client/VMware-viclient.exe

http://communities.vmware.com/docs/DOC-8840;jsessionid=54645C70D3C3FB63E2EBCF4382A5B2EF

Reply Re: Web interface doesn't load - what's up ? Jul 8, 2009 12:24 AM

in response to: brianlove

Axel Werner 13 posts since
Sep 17, 2008

Quote:

NOTE: The VI client download has gone missing in the 2.0.1 version from
VMware Server, so in order to get it you'll need to download the 2.0.0
version of VMware Server.

End-Quote

No Solution to me.

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