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10,702 Views 7 Replies Last post: May 22, 2009 10:55 AM by brettcarr1 RSS
brettcarr1 Hot Shot
brettcarr1
47 posts since
Jul 6, 2008
Currently Being Moderated

May 22, 2009 7:40 AM

ESX 4 Web Access 503 Error

 

So I have esx4 up and running main web page is fine and I have downloaded and installed the new vpshere client and I can connect to the server and configure it, no worries so far.

 

 

However when I connect to the webpage and click on "Login to web access" it takes me to https://ip-address/ui and I get a 503  Service Unavailable error. This is not an isolated incident as I have done two ESX 4 installs now and both have the same problem.

 

 

Any idea anyone?

 

 

Brett

 

 

azn2kew Champion
azn2kew
3,022 posts since
Jun 21, 2006
Currently Being Moderated
1. May 22, 2009 7:45 AM in response to: brettcarr1
Re: ESX 4 Web Access 503 Error

I've experienced that as well, and when you click More Info it doesn't give you any options to neither read the certifications or anything, but try couple click didn't work, so I went to my IE->Tools->Internet Options->Security->Trusted Sites and added the https://hostname or IP and exit try again it works, your case may varies depends. 

 

If you found this information useful, please consider awarding points for "Correct" or "Helpful". Thanks!!!

 

Regards,

 

Stefan Nguyen

VMware vExpert 2009

iGeek Systems Inc.

VMware, Citrix, Microsoft Consultant

If you found this information useful, please consider awarding points for "Correct" or "Helpful". Thanks!!! Regards, Stefan Nguyen VMware vExpert 2009 iGeek Systems Inc. VMware vExpert, VCP 3 & 4, VSP, VTSP, CCA, CCEA, CCNA, MCSA, EMCSE, EMCISA
caciolli Expert
caciolli
635 posts since
Mar 18, 2005
Currently Being Moderated
2. May 22, 2009 7:54 AM in response to: brettcarr1
Re: ESX 4 Web Access 503 Error

 

You must verify if the web access service is running.

 

 

service web-Access status

 

 

and

 

 

Service web-Access start

 

 

if not running

 

 

DustinTTaylor Novice
DustinTTaylor
6 posts since
Feb 9, 2009
Currently Being Moderated
3. May 22, 2009 9:56 AM in response to: caciolli
Re: ESX 4 Web Access 503 Error

The service name is 'vmware-webAccess' NOT 'web-Access'.

 

So it should be:

 

service vmware-webAccess status

 

 

 

 

 

 

and

 

 

 

 

 

 

service vmware-webAccess start

 

 

 

 

 

 

I had the same issuse.  My service was not running.  I started it and all seems well so far.

brettcarr1 Hot Shot
brettcarr1
47 posts since
Jul 6, 2008
Currently Being Moderated
4. May 22, 2009 8:14 AM in response to: caciolli
Re: ESX 4 Web Access 503 Error

This isn't recognised as a service for me.

 

service web-Access start

web-Access: unrecognized service

HHNorway Lurker
HHNorway
2 posts since
May 30, 2006
Currently Being Moderated
5. May 22, 2009 8:32 AM in response to: brettcarr1
Re: ESX 4 Web Access 503 Error

 

I think it's a firewall issue on the ESX host, use the vSphere client to connect to the ESX host -- Configuration -- Security Profile -- Properties -- vSphere Web Access.

 

 

Then try again

 

 

HHNorway Lurker
HHNorway
2 posts since
May 30, 2006
Currently Being Moderated
6. May 22, 2009 8:33 AM in response to: brettcarr1
Re: ESX 4 Web Access 503 Error

 

I think it's a firewall issue on the ESX host, use the vSphere client to connect to the ESX host -- Configuration -- Security Profile -- Properties -- vSphere Web Access.

 

 

Then try again

 

 

brettcarr1 Hot Shot
brettcarr1
47 posts since
Jul 6, 2008
Currently Being Moderated
7. May 22, 2009 10:55 AM in response to: DustinTTaylor
Re: ESX 4 Web Access 503 Error

 

Thanks it works now, have to say I am rather disapointed now that the web access is up and running that vmware have STILL not enabled OSX Firefox users to access vm consoles (IE the plugin still does not work)

 

 

 

 

 

Brett

 

 

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