First what happens is that I double click on the setup.exe file and nothing happens for a little while. Then I get the Run/Cancel dialog, press Run and there's another pause. Then I get the InstallSheild Wizard. It starts running and extracting the .msi file, but again, this takes an inordinately long amound of time, so this indicates to me there must be some network or server issues.

....and now the install seems to be working, albeit very slowly. So I guess my complaining got someone to sit up and notice and fix something.

So thanks again for your response. I guess the solution was complaining to the admin....and to continue to do so.

However, the overall issue seems to be latency, as even copying over large amounts of data takes a considerable amount of time. So hopefully we will be able to overcome that.

However, I have noticed that, at least what I can see in Lab Manager, when I go to insert a CD from the console, the only option is to point to an ISO in the Library. Not been able to figure out how to point to a physical drive, outside of mapping it or sharing it.