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1 "correct" answer available (10 pts) 2 "helpful" answers available (6 pts)
1 ... 3 4 5 6 7 Previous Next 101 Replies Last post: Jul 7, 2009 11:07 AM by JefferyRPrice   Go to original post

Re: vmwareuser.exe cpu 100%

75. Feb 18, 2009 4:10 PM in response to: jarome
Click to view topgunli's profile Enthusiast VMware Employees 64 posts since
Oct 24, 2005
I think we have difficulty to reproduce the bug. One of our QA spent almost 1 day with several setups and still unable to reproduce. I said this just to let you know that we did not ignore the SR, but please understand that it is not an easy one.

Re: vmwareuser.exe cpu 100%

76. Feb 19, 2009 6:01 AM in response to: topgunli
Click to view jarome's profile Novice 30 posts since
Apr 24, 2008

You said you had found the bug:

{noformat}Based on your Support Request, we tested your problem description in our lab. After detailed analysis, we believe we have identified a 'bug' with the software. We are unable to provide you with an immediate solution at this time and there is no workaround feasible for this current release.{noformat}{noformat} And it has only gotten worse with succeeding releases. I must still use the 2.0RC.
{noformat}

Re: vmwareuser.exe cpu 100%

77. Feb 23, 2009 5:00 PM in response to: neilinnz
Click to view topgunli's profile Enthusiast VMware Employees 64 posts since
Oct 24, 2005

I tried today with my setup, and can partially reproduce the bug. When I drag some files over IE7 in Mac screen I noticed that some area is high-lighted, which is weird, and may cause problem. But I never see VMwareUser took 100% CPU. I guess what happened here is that when you drag some files over IE7, we take it as a host->guest DnD, and will do some mouse simulation inside guest. But for some unknown reason in dual-screen mode we updated the mouse in wrong places, and VMwareUser may be confused with wrong mouse updates. So I think the workaround is that if you only do host DnD, try not to drag over any guest Unity window. Also can not confirm if you can reproduce the bug by dragging some files over any Unity Window?

We will do more investigation about mouse update in dual-screen mode and try to get a fix. Thanks for your feedback.

Re: vmwareuser.exe cpu 100%

78. Mar 20, 2009 4:01 AM in response to: topgunli
Click to view JefferyRPrice's profile Novice 7 posts since
Feb 8, 2008
I've tried every suggestion in this and other similar threads, but other than resorting to full screen mode, I always encounter this debilitating bug. As this has existed since the first betas of 2.0 and has yet to be fixed, I have to say I'm very disappointed. At this point, being the "long time Mac user" amongst several people who have switched, are switching, or are planning to switch to Macs, I've had to point them all to Parallels.

Re: vmwareuser.exe cpu 100%

79. Mar 20, 2009 4:18 AM in response to: JefferyRPrice
Click to view coppit's profile Lurker 5 posts since
Oct 20, 2003
Have you tried the 2.0.2 that was just released? I noticed in the release notes some comments about fixing bugs related to CPU consumption. They mentioned coherence mode, transferring files between guest and host, etc. -- all of which seemed to be related to this problem for me. After I installed it I turned sharing of "My Documents" back on and so far I haven't had a problem (a week or so).

Re: vmwareuser.exe cpu 100%

80. Mar 20, 2009 4:20 AM in response to: coppit
Click to view JefferyRPrice's profile Novice 7 posts since
Feb 8, 2008
Thanks for the suggestion re 2.0.2, but I've been using it since the day it came out and I still encounter the problem multiple times daily if I use Unity.

Re: vmwareuser.exe cpu 100%

81. Mar 20, 2009 6:17 AM in response to: JefferyRPrice
Click to view jarome's profile Novice 30 posts since
Apr 24, 2008

Even worse, VMWare charges for any kind of support , even via e-mail. This is their bug and they should fix it. I reported this eons ago, and they claimed they had found the problem, but it never got fixed. And they do not list my VPN issue in the "known problems" section of the release notes.

I switched back to Parallels. It is a much better deal. They give you the free Kaspersky security Suite, the Acronis disk manager and backup tools, and FREE support that is actually responsive. I can also use up to 8 CPUs.

Re: vmwareuser.exe cpu 100%

82. Mar 20, 2009 6:53 AM in response to: JefferyRPrice
Click to view Yosh21's profile Novice 7 posts since
Nov 16, 2008
Whenever I use Unity, my CPU eventually pegs at 100% from vmwareuser.exe and my system becomes unusable.

VMWARE has been unable, or unwilling, to fix this problem so my fix is not to use Unity.

Re: vmwareuser.exe cpu 100%

83. Mar 20, 2009 8:15 AM in response to: topgunli
Click to view frases's profile Novice 6 posts since
May 16, 2007
As well, I have learned to live without Unity. I'm sticking with VMware, as my virtual infrastructure at work is all VMware based and it is easier to migrate VMs to my MacBook when necessary. Oh well.

Re: vmwareuser.exe cpu 100%

84. Mar 20, 2009 4:41 PM in response to: frases
Click to view coppit's profile Lurker 5 posts since
Oct 20, 2003
I take it back. Apparently I just wasn't using the VM enough. I was using it pretty heavily the last couple of days and saw the problem (again).

Re: vmwareuser.exe cpu 100%

85. Mar 20, 2009 9:49 PM in response to: coppit
Click to view neilinnz's profile Novice 25 posts since
Sep 15, 2008
The problem does only occur in Unity, whether shared folders are on or off.
I have also gone back to using Fusion in full screen mode and all the 100% CPU problems have gone.
I think VMWare have more than enough info on this problem and can recreate it themselves so hopefully they'll sort it soon. Using Unity with 2 screens is very useful but at the moment I can live with XP on one screen and Leopard on the other.

Re: vmwareuser.exe cpu 100%

86. Mar 23, 2009 5:32 PM in response to: coppit
Click to view topgunli's profile Enthusiast VMware Employees 64 posts since
Oct 24, 2005

We actually tried a lot of different setups, but still can not reproduce it in house. But we strongly suspect that something wrong with DnD or multimon. Actually there is a way to disable the DnD and may solve the problem but without DnD. To disable DnD,

1. Power off or suspend the VM.

1. Go to the VM directory and open vmx file

3. Add this line in the end: isolation.tools.dnd.disable = "TRUE"

4. Power on the VM or resume the VM.

In this way the DnD should be disable. And if this problem is caused by DnD, you should not hit it again. Please let us know if this can bypass the bug.


Re: vmwareuser.exe cpu 100%

87. Mar 23, 2009 6:09 PM in response to: topgunli
Click to view Yosh21's profile Novice 7 posts since
Nov 16, 2008
Where is the "VM" folder?

What is the "VMX" file?

Thanks,
Tom

Re: vmwareuser.exe cpu 100%

88. Mar 23, 2009 6:16 PM in response to: Yosh21
Click to view topgunli's profile Enthusiast VMware Employees 64 posts since
Oct 24, 2005
The "VM" folder is the folder on Mac host where you put all virtual machine files, something like /Users/aaa/VMs/WinXP. The "VMX" is the setting file for the virtual machine. Inside this file you can specify some VM properties, like enable/disable DnD. Let me know if you have any other questions.

Re: vmwareuser.exe cpu 100%

89. Mar 23, 2009 8:03 PM in response to: topgunli
Click to view Yosh21's profile Novice 7 posts since
Nov 16, 2008
The only VMWARE files I can find are the VMWARE Fusion.app file in the applications folder and the user/documents/virtual machines/Windows XP Home edition.vmwarevm.

That's it. Where else should I look?

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