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2 Replies Last post: Dec 17, 2008 7:54 AM by johnswb  

Has anyone upgraded to ESX 3.5 U3? posted: Dec 17, 2008 6:33 AM

Click to view johnswb's profile Hot Shot 239 posts since
Feb 14, 2006
We've upgraded and started seeing a few problems with a VM would migrate for one host to another. What I've see is the VM would lose complete communication and any net sessions to the VM would be disconnected. Also, I have see the VM keep a black screen when rebooting and viewing it through the console. The biggest problem I've see are VM's just rebooting for no reason. This is not good. We are currently running this on our test environment which is a good thing. I'm going to open a ticket with VMware. I will post the results.

Re: Has anyone upgraded to ESX 3.5 U3?

1. Dec 17, 2008 6:38 AM in response to: johnswb
Click to view mgraybiel's profile Enthusiast 27 posts since
Mar 4, 2008

Hi Will,

This is a known issue with U3.

Title:
A Virtual Machine may unexpectedly reboot when using VMware HA with Virtual Machine Monitoring on ESX 3.5 Update 3

Symptoms:
Virtual Machines may unexpectedly reboot after a VMotion migration to an ESX 3.5 Update 3 Host OR after a Power On operation on an ESX 3.5 Update 3 Host, when the VMware HA feature with Virtual Machine Monitoring is active.

Problem Statement:
A virtual machine may reboot itself when the following conditions exist:

  • Virtual Machine is running on ESX 3.5 Update 3 Host, either by virtue of VMotion or a Power On operation, and
  • Host has VMware HA enabled with the "Virtual Machine Monitoring" option active.

Virtual Machine monitoring is dependent on VMware tools heartbeats to determine the state of the Virtual Machines. With ESX Server 3.5 Update 3, after a VMotion or Power On operation, the host agent running on the ESX server may delay sending the heartbeat state of the Virtual Machine to the Host. VMware HA detects this as a failure of the Virtual Machine and attempts to restart the Virtual Machine.

Resolution:
Note: Before you begin please refer to KB 1003490 for important information on restarting the mgmt-vmware service.

To work around this problem:

*Option 1: Disable Virtual Machine Monitoring *

  1. Select the VMware HA cluster and choose Edit Settings from the right-click menu (note that this feature can also be enabled for a new cluster on the VMware HA page of the New Cluster wizard).
  2. In the Cluster Settings dialog box, select VMware HA in the left column.
  3. Un-Check the Enable virtual machine monitoring check box.
  4. Click OK.

**Option 2:

  1. Disconnect the host form VC (Right click on host in VI Client and select "Disconnect" )
  2. Login as root to the ESX Server with SSH.
  3. Using a text editor such as nano or vi, edit the file /etc/vmware/hostd/config.xml
  4. Set the "heartbeatDelayInSecs" tag under "vmsvc" to 0 seconds as shown here:
    <vmsvc>
    <heartbeatDelayInSecs>0</heartbeatDelayInSecs>
    <enabled>true</enabled>
    </vmsvc>
  5. Restart the management agents for this change to take effect. See Restarting the Management agents on an ESX Server (KB 1003490).
  6. Reconnect the host in VC ( Right click on host in VI Client and select "Connect" )

Please consult KB 1007899 for further details on managing packages already registered.

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