On Weds. in the office, I can check the database. I suspect the watches are in the database, and there's just an issue sending out some of the emails. - Robert

Robert Dell'Immagine, Director of VMware Communities

Hi Robert,
Thanks for looking.
None of the missing emails have started appearing if that's what you mean. I did get this notification, but I am not missing out on all emails, so I really cannot answer that question at all...
It did not "just" fix itself if that is what you are hoping for

--
Wil

Robert,
Unfortunately it is not fixed... I have an email notification on the Bug hunt: Extremely slow boot times thread
and I did not get the notification on message Re: Bug hunt: Extremely slow boot times
The only way I noticed it was having another reply, was because it got bumped up in the group by that reply...


--
Wil

I do hope that actually means it helps...

--
Wil

Thanks for the reminder about this, Wil. I have a fix, but it hasn't been implemented yet, because I need to schedule the deployment of the fix with our IT department.

For those interested, the root cause is a threading issue that has only affected one other Jive customer besides VMware. A shared resource is used to store the request to send the email notification, and it was getting occasionally overwritten before the notification is sent. Jive gave us patch that locks the shared resource until the message is sent.

I may need to bundle this fix with another fix that will enable some new functionality. And this is Thanksgiving week (Thursday & Friday holiday) in the US, so I may not be able to get this implemented immediately. I'll post again when the patch is live.

Regards, Robert

Robert Dell'Immagine, Director of VMware Communities