I think most people would tell you that VMWare support is somewhere between 10 and 1 Million times better than Parallels. As for your expectation of free support for a product which you have not paid ... hmmm .. sounds like a real losing proposition as a business model.

Well if you expect to get support for a product you haven't even bought then I'd suggest you find a product that gives you support when you haven't bought it and I'd like to tell you which product does that however I don't know of any company that gives support if you haven't bought their product. It is pretty much industry standard that evaluations and demos are not supported. However you certainly can use this Forum to get some help although starting off with a poor attitude isn't going to encourage someone to help you to much!

The Virtual Machine is in a Package and that may be why you can see the vmware.log file and you need to ctrl-click on the Boot Camp partition.vmwarevm (the .vmwarevm portion is hidden in Finder by default) and select Show Package Content.

Are you saying there is no "Collect Support Information" command on the VMware Fusion Help menu? There should be and if it's not there maybe you have a corrupt install of Fusion however if it is there the run it and attach the file created on your Desktop to a reply post and maybe one of us here will look at it for you.

You could also just copy the vmware.log file to the Desktop in Terminal using the following command.

cp "/Users/gordingin/Library/Application Support/VMware Fusion/Virtual Machines/Boot Camp/%2Fdev%2Fdisk0/Boot Camp partition.vmwarevm/vmware.log" ~/Desktop

Have you search the Forum for and helpful suggestion surrounding the error?

Have you tried uninstalling/reinstalling Fusion and did you validate the MD5SUM on the .DMG you downloaded before you installed it to make sure the downloaded install package was valid?

Also all we know is you installed Fusion and you have some issues however other then the error message you haven't really provided enough information to be specific about anything so have a look at HOWTO: Ask (and Answer) Questions and provide the information requested so as to make it easier on those of us that are willing to give you free support on our own time that were not getting paid to help you either!

Yes support by email does suck however this information and all other support options are stated at VMware's web site so if you need on the phone hand holding then higher a professional or change your attitude and someone here may be willing to help you.

Well if you provide the information requested in HOWTO: Ask (and Answer) Questions and or the "Collect Support Information" command on the VMware Fusion Help menu and post it here and ask nicely then you may just get lots of free help otherwise maybe you should go buy Parallels and see if your not better off for it!

Message was edited by: WoodyZ

Yes archive them and attach to a reply post however it would also help if you'd use the "Collect Support Information" command on the VMware Fusion Help menu to gather technical support information and attach the file(s) to a reply post.

Do you or do you not have network connectivity in the Virtual Machine at the present time?

You said "I reset the VM and it had network access again." so are you saying you no longer are having a connectivity issue?

If you are still having a problem I see you have two Virtual Machines the Boot Camp partition Virtual Machine's Network is set to Bridged and the Xcelsius Virtual Machine's Network is set to default NAT. So if one is working and the other isn't then if it's the Boot Camp partition Virtual Machine try changing the Network from Bridged to NAT and be sure to release/renew the IP Address or just reboot the Virtual Machine after switching if you switch it while it's running. You may want to have a look at Understanding Networking in VMware Fusion.

If you're loosing network connectivity after running for a while you may want to take a look at: Bug Hunt: Lost DNS

Also have a look at: Internet/Network Connection is Lost after 2 or More Hours