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1 2 3 4 Previous Next 52 Replies Last post: Jan 19, 2009 11:12 PM by wila  

Notification emails not being sent? posted: Oct 30, 2008 7:18 PM

Click to view K-MaC's profile Expert 478 posts since
Jun 16, 2008

Is anyone else not receiving notifications that threads have been updated? I know it was a problem immediatly following the update, but I thought it had been resolved. I have notifications turned on for a number of threads and will post a pic about one thread imparticular.

http://communities.vmware.com/thread/177192?tstart=0

Notifications.JPG

Cheers

Kevin


Re: Notification emails not being sent?

2. Nov 3, 2008 10:06 PM in response to: K-MaC
Click to view wila's profile Virtuoso 3,266 posts since
Jun 27, 2006
Yes, I do see that problem on a number of posts, in fact I didn't get a notification on your reply to Please display the full post or at least the last five or ten answers while inside the "post reply" form in this group for example..
I had already reported it a couple of times since the update, but it still happens :(

--
Wil

Re: Notification emails not being sent?

4. Nov 3, 2008 11:21 PM in response to: K-MaC
Click to view wila's profile Virtuoso 3,266 posts since
Jun 27, 2006
Hi Kevin,
Well before the last update I never had problems with my email notifications. It's a typical case of "fix one thing here, break something else there" as is pretty common in the software development cycle, it is still annoying though as sometimes people expect you to reply and you didn't just because there was no notification.
It happens on quite a few threads and "receive notifications" is always checked, it doesn't matter. It appears to be random, don't think there's much we can do besides reporting the specific thread that doesn't work for us. Send Off a pm to RDellimmagine with some example threads, but didn't even get a reply ...


--
Wil

Re: Notification emails not being sent?

6. Nov 4, 2008 1:25 AM in response to: K-MaC
Click to view wila's profile Virtuoso 3,266 posts since
Jun 27, 2006
K-MaC wrote:
I am sure other people are experiencing this.
So am I, but it is not obvious that you are missing out on some of the email notifications when it is only for a few of them. Replying on email notifications is the most convenient way of keeping upt o date with your open topics/questions you have replied to. There's way too much traffic on the site to keep up with it all without that feature.

--
Wil

Re: Notification emails not being sent?

7. Nov 4, 2008 3:45 AM in response to: wila
Click to view tom howarth's profile Guru 7,322 posts since
Jul 25, 2005

I have a similar but unrelated issue, I have watches on individual forums, and am seeing some very odd behaviour,

I am receiving answers to posts before I have even received the original question post. there appears to be a delay in sending out mails from one or more of the nodes servicing the forums.

If you found this or any other answer useful please consider the use of the Helpful or correct buttons to award points


Tom Howarth
VMware Communities User Moderator

Re: Notification emails not being sent?

8. Nov 4, 2008 2:37 PM in response to: tom howarth
Click to view wila's profile Virtuoso 3,266 posts since
Jun 27, 2006
Hi Tom,
There's more wrong as just a delay, again... no notification email for your reply... it looks like - in the case of the problematic threads- I only get notifications if the Original Poster is answering. So not if someone else answers to the same thread in case of the problems. Quite useless as you want to know what goes on in a thread, not just a reply from the OP.
The same issues appears to happen here: Re: Commercial Use?
It doesn't happen with all threads, so it is not consistent throughout the forums.


--
Wil

edit: improved wording a bit, does this edit trigger another notification? It should as I ticked the box...

Re: Notification emails not being sent?

11. Nov 4, 2008 5:52 PM in response to: K-MaC
Click to view RDellimmagine's profile Virtuoso 1,678 posts since
Jul 19, 2004
Sorry, wila, for not replying to your PM. I used some of your examples for the internal ticket I filed to my development team. So, thanks! And sorry for not responding to this post sooner. As mentioned above, I have a ticket filed for this, and I'm pressing my development organization to investigate it quickly. I'll update here when I know more. - Robert

Robert Dell'Immagine, Director of VMware Communities

Re: Notification emails not being sent?

13. Nov 4, 2008 10:49 PM in response to: K-MaC
Click to view tom howarth's profile Guru 7,322 posts since
Jul 25, 2005
Got it, sorry about the delay in responding, was actually busy on real work yesterday ;)


Tom Howarth
VMware Communities User Moderator

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