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14 Replies Last post: Jul 27, 2009 12:47 AM by joatamon  

Many Fusion 2.0 Problems posted: Oct 29, 2008 12:32 PM

Click to view joatamon's profile Novice 8 posts since
Oct 29, 2008

I'm running MacOS 10.5.5 (with all updates installed) on a Mac Pro with 2 quad core processors and 4GB RAM. I'm using the wired aluminum keyboard and MightyMouse that came with the Mac. VMware Fusion is Version 2.0 (116369). I have 2 VMs; Vista Ultimate (BootCamp), and XP PRO (created via Converter). I I've been running VMware 1.x with only minor problems since May. It was stable and reliable, and made giving up Windows a painless experience.

Yesterday, however, I took advantage of the free 2.0 upgrade, and that's when my problems began. I haven't played much with the Vista BootCamp VM, but it seems to be OK. All the problems below occurred with the XP Pro VM:

  • I frequently get a BSOD. It happens almost 100% of the time when I try to restart the VM, and often while using the VM. The last one complained about ES1371MP.SYS.
  • Mouse movement is incredibyl slow in the VM. Each time I boot it, I have to go to Control Panel and change the mouse preferences. I have occasionally had problems with the mouse clicking in the wrong place. I did notice that in Control Panel I see a VMware mouse and two Microsoft mice listed. Maybe there is something I need to get rid of.
  • Once the VM has the mouse, it won't let go until I press command+ctrl. Under 1.x, I could move the pointer out of the XP VM window and the Mac would take control again.
  • If I zoom the screen while in the VM, I can't move the visible part of the screen around. Zooming in a 1.x VM worked exactly the same as on the Mac desktop.
  • The info on the web site said that I could dedicate 4 cores to a VM, but VMware won't let me do this for either VM. I figured that maybe XP would only support 2 cores, but I think that Vista Ultimate should do better

I'm new to the Mac and VMware; I started using both in May, so I'll admit that I may have done something wrong. However, I looked before I tried to do the upgrade, and all I could find was installation instructions, so I followed those. I tried completely uninstalling and reinstalling the VMware tools, and that did not help. I did notice that when the VMware tools were not installed, the mouse behaved correctly, but when I reinstalled the tools, the problems came back. I would appreciate any help.

Re: Many Fusion 2.0 Problems

1. Oct 29, 2008 1:10 PM in response to: joatamon
Click to view etung's profile Guru 11,099 posts since
Oct 15, 2006
* I frequently get a BSOD. It happens almost 100% of the time when I try to restart the VM, and often while using the VM. The last one complained about ES1371MP.SYS.

We've heard some reports of this happening, but aren't sure what's going on yet.

* Mouse movement is incredibyl slow in the VM. Each time I boot it, I have to go to Control Panel and change the mouse preferences. I have occasionally had problems with the mouse clicking in the wrong place. I did notice that in Control Panel I see a VMware mouse and two Microsoft mice listed. Maybe there is something I need to get rid of.
  • If I zoom the screen while in the VM, I can't move the visible part of the screen around. Zooming in a 1.x VM worked exactly the same as on the Mac desktop.

I think these may be related, and will ping the appropriate developer for comment.

* Once the VM has the mouse, it won't let go until I press command+ctrl. Under 1.x, I could move the pointer out of the XP VM window and the Mac would take control again.

This suggests that Tools are not functioning properly. Can you try to reinstall them?

* The info on the web site said that I could dedicate 4 cores to a VM, but VMware won't let me do this for either VM. I figured that maybe XP would only support 2 cores, but I think that Vista Ultimate should do better

For historical reasons, we present single-core CPUs to the guest (so a guest would see four single-core CPUs, not two dual-core or one quad-core). The problem is that non-server versions of Windows (including Vista) limits you to two "physical" CPUs.

Re: Many Fusion 2.0 Problems

2. Oct 29, 2008 1:53 PM in response to: joatamon
Click to view WoodyZ's profile Guru 10,148 posts since
Apr 22, 2004
joatamon wrote: * Mouse movement is incredibyl slow in the VM. Each time I boot it, I have to go to Control Panel and change the mouse preferences.

A while back another user was having an issue with the speed of the mouse and I quickly wrote a program to work-a-round the issue so he would not have to go into Control Panel every time he rebooted so you may want to give it a try.

Have a look at: Re: Pointer Options > Select a pointer speed

Re: Many Fusion 2.0 Problems

3. Oct 29, 2008 3:02 PM in response to: joatamon
Click to view bgertzfield's profile Master 1,120 posts since
Sep 7, 2005
joatamon wrote:
I have 2 VMs; Vista Ultimate (BootCamp), and XP PRO (created via Converter).

Where did the XP Pro VM come from? Did you convert it from a physical machine, or from Parallels or Microsoft Virtual PC?

* Mouse movement is incredibyl slow in the VM. Each time I boot it, I have to go to Control Panel and change the mouse preferences. I have occasionally had problems with the mouse clicking in the wrong place. I did notice that in Control Panel I see a VMware mouse and two Microsoft mice listed. Maybe there is something I need to get rid of.
  • Once the VM has the mouse, it won't let go until I press command+ctrl. Under 1.x, I could move the pointer out of the XP VM window and the Mac would take control again.

This sounds like VMware Tools are not installed. Can you make sure they're installed?

* The info on the web site said that I could dedicate 4 cores to a VM, but VMware won't let me do this for either VM. I figured that maybe XP would only support 2 cores, but I think that Vista Ultimate should do better

Windows XP and Vista do not allow more than 2 physical CPUs. VMware Fusion currently exposes 4 physical CPUs to a virtual machine (instead of 2 physical CPUs each with 2 cores), so XP and Vista won't recognize them.

You'll need to run a Windows Server OS, Linux, or Mac OS X Server to see more than 2 CPUs at the moment.

Re: Many Fusion 2.0 Problems

6. Nov 24, 2008 2:02 PM in response to: joatamon
Click to view efraser9's profile Lurker 2 posts since
Nov 17, 2008

I had a problem similar to the first one you described, specifically the repeated BSOD on booting, with the most common message being a reference to es1371mp.sys. (I haven't had the mouse problems.) A week ago I rolled back that driver to the previous version, and after restarting, haven't had a crash. I'm crossing my fingers and knocking on wood that this has actually fixed it, but it's been a week now (so around 7 boot-ups) and before it was crashing every day. Hope this helps.

If you want specifics:

I am running Fusion 2.0.1 on a MacBook Pro (OS X 10.5.5). As far as I know, the problem first showed up the day I first installed 2.0, but I think my guest crashed at least once before the installation that day, so I was never sure whether it was coincidence. My guest is Windows XP on a Bootcamp partition. All my drivers were updated according to Windows Update.

I was getting a BSOD when booting up my guest. Sometimes instead, it would freeze at the black screen with the logo and moving blue bar. Sometimes it would also crash some time after a successful boot up. (It never crashed in the middle of my most memory- and CPU-intensive work.) It would get as far as the blue Welcome screen, and then stop. I saw
at least one BSOD when booting directly into Windows without Fusion,
but I do that too rarely to say whether it was comparable. On 11/17 I finally turned automatic restart off, and was able to get the specifics. I installed Fusion 2.0.1 and then tried starting up my guest. It booted up on the 8th try. Of the 7 BSODs, 4 referenced es1371mp.sys (STOP: 0x0000008E). BSODs #2, 3, and 5 were DRIVER_CORRUPTED_MMPOOL (0x000000D0), IRQL_NOT_LESS_OR_EQUAL (0x0000000A), and BAD_POOL_CALLER (0x000000C2) respectively. I have the screen captures, the minidump files, and the Fusion log if anyone wants more info because I was going to post and ask for help.

Once I managed to get Windows running, I tried rolling back the driver es1371mp.sys to a previous version. (All information that I could get about the types of crashes I was seeing suggested updating drivers, so it finally occurred to me that maybe if the most updated one was a problem, using an old one would help.) After a couple hours of work, I got one final BSOD (BUGCODE_USB_DRIVER 0x000000FE). At the time it crashed, I was running MATLAB (which was then not running any computation) and Microsoft Office Document Imaging and I believe the search was indexing. I restarted and haven't seen the problem since.

Re: Many Fusion 2.0 Problems

7. Nov 24, 2008 2:12 PM in response to: efraser9
Click to view etung's profile Guru 11,099 posts since
Oct 15, 2006
I don't know if you've seen this thread, but VMware Fusion 2.0 - Blue Screen of Death has some more about es1371mp.sys BSoDs.

Re: Many Fusion 2.0 Problems

9. Nov 25, 2008 9:31 AM in response to: joatamon
Click to view etung's profile Guru 11,099 posts since
Oct 15, 2006
I installed 2.0.1-128865, and Office stopped complaining, but my cursor consistently didn't work; the VM wouldn't let go of it, and movement inside the VM window was slow. As many of my tools thatI need for my work (specifically Adobe CS3) are still Windows-based, and I was in the middle of a big project this month, this was a major headache for me.

Sounds like VMware Tools are not working for some reason. Did you update them?

After I finished the instalation, disk0 had become disk1 and disk1 had become disk0 (see attached screen shots).

OS X will sometimes change the naming order of disks between boots. Nothing to do with Fusion (except that we should handle it better)

Re: Many Fusion 2.0 Problems

11. Jan 10, 2009 9:29 PM in response to: joatamon
Click to view PattiH's profile Lurker 1 posts since
Jan 10, 2009

I don't exactly remember what happened that seemed to initiate my problem getting the BSOD. I do have Fusion 2.0.1 installed. I know I did an upgrade. But I think I might have had problems installing the tools. I only use one program with Fusion, and so I just ignored the problem and used my PC rather than trying to fix it. I have a MacBook Pro with 2.2 ghz Intel Core 2 Duo and 2 GB ram running the current OSX version Leopard. I don't even know how to get Windows to shut down in order to have it try to reboot. I've attached a screen shot. Thanks for any help.
Attachments:

Re: Many Fusion 2.0 Problems

12. Jan 22, 2009 8:19 AM in response to: joatamon
Click to view 3NDL3R's profile Lurker 1 posts since
Oct 14, 2008

Hi,

I´m using the VM Fusion v2.0 on a macbook pro (v4.1) 15,4" with a2,4GHz Intel Core 2 Duo and 4GB of RAM with OS Update 10.5.6.

Now using Microsoft Excel under Windows XP Pro SP3 I have the same CTRL+CMD problem. I need to press the CTRL+CMD keys
to use the mouse wheel to resize the zoom level in excel and/or other applications. Releasing those keys kills the full screen mode.

Any idea how to solve this problem? I found no way to reassign those keys and/or disable the function to release full screen under mac.

Re: Many Fusion 2.0 Problems

13. Jan 22, 2009 8:25 AM in response to: 3NDL3R
Click to view WoodyZ's profile Guru 10,148 posts since
Apr 22, 2004
3NDL3R wrote: Now using Microsoft Excel under Windows XP Pro SP3 I have the same CTRL+CMD problem. I need to press the CTRL+CMD keys
to use the mouse wheel to resize the zoom level in excel and/or other applications. Releasing those keys kills the full screen mode.

Any idea how to solve this problem? I found no way to reassign those keys and/or disable the function to release full screen under mac.


It is my understanding that it is hard coded and cannot be modified and VMware is aware the some users what to be able to control this and have not provided a solution to this yet or if they're even going to.

Message was edited by: WoodyZ

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