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3,895 Views 14 Replies Last post: Jul 8, 2009 1:56 PM by theSpeeder RSS
mapte Novice 7 posts since
Dec 25, 2007
Currently Being Moderated

Sep 26, 2008 5:02 PM

Workstation 6.5 and Quicken problem with xmlparse.dll

Folks,

 

 

               I had both vmware workstation 6.0.5 and quicken 2008 living together happily.

 

 

               I upgraded VMWare Workstation to 6.5 and I am seeing the following dialog box popup continuously when

 

               "The procedure entry point XML_ParserCreate could not be located in the dynamic link library xmlparse.dll"

 

 

               I see a event log entry as well. Event id is 26 and it comes from 'System',

 

 

               The above dialog comesup if my quicken is running and I move my mouse over the vmware.exe's main window. As soon as I quit quicken the problem goes away.

               I get this dialog continuously as long as quicken is running and I try to do something with vmware.exe.

 

 

               I have upgraded Quicken to 2009 and I still see the problem.

 

 

               I noticed that both the products install their own version of xmlparse.dll in their respective installation directories. When both the procesess (vmware.exe and qw.exe) are running, I see that these respective dll are loaded from their respective installation directories.

 

 

               So I wonder why one gets confused when the other one is running.

 

 

               Has anyone see something similar?

:  : Top : Bottom :

jameslin Master VMware Employees 1,385 posts since
Jan 31, 2005
Currently Being Moderated
1. Sep 26, 2008 8:57 PM in response to: mapte
Re: Workstation 6.5 and Quicken problem with xmlparse.dll

This is a known issue, and I think there will be a KB article about it.

 

Please complain to Intuit.  If you search Google, you'll see that they conflict with some Adobe applications too.

 

When Quicken is running, it installs a global mouse hook that attempts to load xmlparse.dll for every mouse event (and in this case it tries to use ours instead of their own).

 

Workarounds would be to avoid running Quicken and Workstation simultaneously or to install Quicken in a VM.

jameslin Master VMware Employees 1,385 posts since
Jan 31, 2005
Currently Being Moderated
3. Sep 27, 2008 4:56 AM in response to: mapte
Re: Workstation 6.5 and Quicken problem with xmlparse.dll
mapte wrote:

 

What I don't understand is that it was working for me when I had workstation 6.0.5 and quicken 2008. When

I upgraded to workstation 6.5, I saw the problem. May be something in WS 6.5 triggered some bug in quicken.

 

Strange.  I can't explain that, but we did have reports about this issue in Workstation 6.0.x too.

John Meaders Lurker 2 posts since
Mar 16, 2007
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4. Sep 27, 2008 3:51 PM in response to: jameslin
Re: Workstation 6.5 and Quicken problem with xmlparse.dll

I'm seeing the same problem with Quicken 2009 and VMware Workstation 6.5.  I have found that you can use Quicken as long as you don't try to use the VM controls (I run the VM in a full screen on a 2nd monitor typically) such as the VM dropdown.  Until a fix/workaround is posted, I will use Quicken and then exit it before trying to access the running VM.

Lawrence Enthusiast 122 posts since
Oct 28, 2004
Currently Being Moderated
5. Sep 29, 2008 2:49 PM in response to: jameslin
Re: Workstation 6.5 and Quicken problem with xmlparse.dll

 

My recommendation is to install Quicken in a VM.  I've had nothing but troubles with Intuit software, and Intuit was the driving reason for me to start using virtualization (didn't want to keep a spare PC around just for Intuit software (Quicken and Turbo Tax).  Intuit has demonstrated time and time again their disregard for their customer's PCs.  I like the functionality (when it works) but their quality leaves a lot to be desired.  using a VM makes dealing with Intuit messes so much easier to deal with

 

 

So - put Quicken inside a VM and know your host will be much better off.

 

 

Lawrence    Quicken user for over 15 years (but not on my primary PC/host for over 8 years)

 

 

John Meaders Lurker 2 posts since
Mar 16, 2007
Currently Being Moderated
6. Sep 29, 2008 3:00 PM in response to: Lawrence
Re: Workstation 6.5 and Quicken problem with xmlparse.dll

Thanks Lawrence.  I'm taking you up on your recommendation as I type.

jameslin Master VMware Employees 1,385 posts since
Jan 31, 2005
Currently Being Moderated
8. Sep 30, 2008 10:28 PM in response to: mapte
Re: Workstation 6.5 and Quicken problem with xmlparse.dll

Good sleuthing.  That's mostly similar to what we did when we investigated this bug, and we came to the same conclusions.  I also don't know how Quicken is trying to load their version of xmlparse.dll, but I also suspect they're calling LoadLibrary without an absolute path.

 

You're right about our version of xmlparse.dll; I was mistaken about this happening in WS 6.0.x.

joshgray Novice VMware Employees 7 posts since
Jun 17, 2008
Currently Being Moderated
10. Dec 1, 2008 1:41 PM in response to: mapte
Re: Workstation 6.5 and Quicken problem with xmlparse.dll

Just a heads up, I have drafted up a KB article to spread the word to other Support Engineers here at VMware.

DickHinSC Lurker 1 posts since
Mar 22, 2009
Currently Being Moderated
11. Mar 22, 2009 3:26 PM in response to: joshgray
Re: Workstation 6.5 and Quicken problem with xmlparse.dll

March 22, 2009. Problem still exists:  Quicken Home and Business 2008 R9(10/27/2008), VMware 6.5.1.5078 (10/29/2008)

dwaynehall Lurker 2 posts since
Mar 18, 2009
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12. May 21, 2009 10:19 AM in response to: DickHinSC
Re: Workstation 6.5 and Quicken problem with xmlparse.dll

May 21, 2009. Problem still exists: Quicken Home and Business 2009 R2 and VMware 6.5.2 build 15675 - thanks for the insite this will definitely reduce the aggravation.

Lawrence Enthusiast 122 posts since
Oct 28, 2004
Currently Being Moderated
13. Jun 13, 2009 6:23 PM in response to: dwaynehall
Re: Workstation 6.5 and Quicken problem with xmlparse.dll

 

This most likely isn't a VMware problem/issue.  Intuit needs to clean up their code (that is ALWAYS true) and I suspect this is as much an OS issue.  Hence in Vista (and Windows 7), application can have their own copies of DLLs, to avoid these conflicts.  But as I wrote earlier - running Quicken on any host is not recommended.  Intuit has no respect for your PC, so put it in its own VM and save yourself a LOT of hassle.  Certain applicaiton where you need every bit of your computers performance - maybe that won't work well in a VM.  Or something with specific hardware requirements. 

 

 

Everything else - put inside a VM.  No more rebuilding/re-installing when you change/upgrade PCs, etc.  My primary email/web browsing VM has been around for 5+ years now.  I'm just starting to look into app virtualization (for work).  Once I have that all set, maybe I won't have so many VMs

 

 

theSpeeder Lurker 1 posts since
Jul 8, 2009
Currently Being Moderated
14. Jul 8, 2009 1:56 PM in response to: Lawrence
Re: Workstation 6.5 and Quicken problem with xmlparse.dll

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