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13 Replies Last post: Nov 21, 2008 4:09 AM by dh6
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"Unable to find a supported device to write the VMware ESX 3i 3.5.0 image to"

Sep 19, 2008 5:03 AM

Click to view richwuk's profile Novice richwuk 11 posts since
Feb 28, 2008
I get this message when trying to install on Fujitsu-Siemens PRIMERGY Econel 100 S2 and I guess it's down to a unsupported SATA controller I'm using in the server. The tech specs list the chipset as "Intel® 3200 +ICH9R" and I believe the ICH9R is supported. I've gone to the command line and done a lspci which find's 2 controllers and gives them the addresses vmhba0 (4 ports) and vmhba1 (2 ports).

Looking at this, I'm guessing ESXi has found the controllers and loaded a driver for them. I've had a look in the BIOS and I get 2 options "SATA RAID enable" (I've tired it off and on with each of the 2 disk's I'm using in its own array) and "SATA AHCI enable" to enabled and disabled.

I'm guessing I really need a legacy option for the SATA controller or is it time to look at a new SATA controller? Anyone suggest something I can try?

Thanks, Rich
Reply Re: "Unable to find a supported device to write the VMware ESX 3i 3.5.0 image to" Sep 19, 2008 1:44 PM
Click to view asatoran's profile Virtuoso asatoran 2,102 posts since
Jun 23, 2006
I think ICH9 is not on the official HCL . According to the VM-Help Whitebox HCL , some people have gotten ICH9 to work on some motherboards, but in legacy IDE mode so no RAID. (Correct me if I'm wrong.) But do check out the whitebox HCL for other controllers that can work.
Reply Re: "Unable to find a supported device to write the VMware ESX 3i 3.5.0 image to" Sep 20, 2008 12:41 AM
Click to view mike.laspina's profile Virtuoso mike.laspina 1,943 posts since
May 26, 2006

Hello,

Try just 1 raid 0 disk.

In the HCL doc it reads.

*NOTE IDE RAID and SATA RAID are not supported for the VMFS file system.

*

Reply Re: "Unable to find a supported device to write the VMware ESX 3i 3.5.0 image to" Sep 22, 2008 3:46 AM
Click to view richwuk's profile Novice richwuk 11 posts since
Feb 28, 2008

Well, in a caffine deprived moment I plugged a hard disk into port 6 and it's been picked up by ESXi. It looks like ESXi only like the hard disks on sata ports 5&6 so I'm gussing F-S have done some fliddling with ports 1-4.

My only minor problem now is that the bigger disk of is picked up as disk 0 and I would like it to be the last disk, I hope I won't get any problems!

Thanks for the replies.

Reply Re: "Unable to find a supported device to write the VMware ESX 3i 3.5.0 image to" Sep 24, 2008 4:29 AM
in response to: richwuk
Click to view drittnisse's profile Novice drittnisse 3 posts since
Sep 24, 2008
richwuk:
sorry to hear that you also have used money on a **** bucket as econel 100 s2. im having the same problem as you.

could you please write a walk through? i have tryed everything from turning raid on and of, with or without using the fantastic serverview suite, with one or two harddrives, changing the ports for the harddrives and editing a TargetFilter.py file. i still end up with the same "Unable to find a supported device to write the VMware ESX 3i 3.5.0 image to" message..
Reply Re: "Unable to find a supported device to write the VMware ESX 3i 3.5.0 image to" Sep 24, 2008 4:43 AM
in response to: drittnisse
Click to view richwuk's profile Novice richwuk 11 posts since
Feb 28, 2008

Hi drittnisse, well it was an EOL special for me, it only cost £100/$185!

Well I used ports 5 & 6, there ones near the back of the machine (If i remember correctly). RAID and AHCI is disabled. I also upgraded to the latest BIOS - 1.08 which is dated 30/06/08. I only get use of 2 hard disk's but that's ok for me :)

Let me know how you get on!


Reply Re: "Unable to find a supported device to write the VMware ESX 3i 3.5.0 image to" Sep 24, 2008 6:30 AM
in response to: richwuk
Click to view drittnisse's profile Novice drittnisse 3 posts since
Sep 24, 2008
Thanks for a quick answer. I had forgotten to disable AHCI, so now i managed to install. Cheers.

A new problem occured though. Seems like the network card is not supported, or something like that.
"IP Address:
0.0.0.0"
and there is no way to modify the network configuration. I can only "restore my network". If you have a link to a tutorial for greenhorns, it will be appreciated.

And by the way, the £100, they could have been beer money...

Reply Re: "Unable to find a supported device to write the VMware ESX 3i 3.5.0 image to" Sep 25, 2008 1:05 AM
in response to: drittnisse
Click to view richwuk's profile Novice richwuk 11 posts since
Feb 28, 2008
Ah yes, forgot to make mention of that - it's a bit anoying and the PCI slot is a 3.3v only (so forget that old network card in the corner collecting dust from 2000 ;) )

I know there is a way of adding support for some card's - I don't know if it will work - I added a couple of extra card's anyway. App its a Intel® Nineveh 82566DM according to the mobo specs and the model number will return results if searched on this forum but nothing to suggest it could work. I would like to have a go and get it working, but I have pently of other work that I need to get on with.

It wasn't my money luckily, just my choice of cheap hardware :D

edited: as part of it wasn't making any sense.

Reply Re: "Unable to find a supported device to write the VMware ESX 3i 3.5.0 image to" Sep 24, 2008 10:07 AM
in response to: drittnisse
Click to view Dave.Mishchenko's profile Guru Dave.Mishchenko 6,710 posts since
Nov 15, 2005
Moderator
If you have an Intel Pro 100 / 1000 NIC around, give that a try. Do you have a DHCP server on your network? If not then the 0.0.0.0 is expected and you should set an Ip address for the host manually.
Reply Re: "Unable to find a supported device to write the VMware ESX 3i 3.5.0 image to" Sep 26, 2008 6:34 AM
in response to: Dave.Mishchenko
Click to view drittnisse's profile Novice drittnisse 3 posts since
Sep 24, 2008
I dont have nics laying around. But i do have another server. If that doesnt work, ill guess ill have to buy a rack server :)

And yes, i have dhcp, and i know it works (the server was a linux test server before ill tryed vmware).
Thanks for your help, guys.
Reply Re: "Unable to find a supported device to write the VMware ESX 3i 3.5.0 image to" Sep 26, 2008 7:11 AM
in response to: drittnisse
Click to view richwuk's profile Novice richwuk 11 posts since
Feb 28, 2008
Supported basic Intel NIC's aren't that expensive - no need to goto the cost of a new rack server unless you have filled up the the PCIe slots and PCI slot!
Reply Re: "Unable to find a supported device to write the VMware ESX 3i 3.5.0 image to" Oct 2, 2008 9:34 AM
Click to view KOAL's profile Novice KOAL 7 posts since
Jul 9, 2007
Reply Re: "Unable to find a supported device to write the VMware ESX 3i 3.5.0 image to" Oct 3, 2008 1:19 AM
in response to: KOAL
Click to view richwuk's profile Novice richwuk 11 posts since
Feb 28, 2008
Thanks KOAL, I'll give that a go!
Reply Re: "Unable to find a supported device to write the VMware ESX 3i 3.5.0 image to" Nov 21, 2008 4:09 AM
Click to view dh6's profile Lurker dh6 1 posts since
Nov 21, 2008
Hi there, I'm new to this community, but have already been reading offline a lot.
I've exactly the same probs with my Fujitsu-Siemens PRIMERGY Econel 100 S2.
Just trying a bit with the esxi ;-)

Is there anyone around, who got one of the first 4 sata-ports running ?

The system recognizes both controllers:
00:31.02 IDE interface Mass storage controller: Intel Corporation 4 port SATA IDE Controller (ICH9) vmhba0
Class 0101: 8086:2920
00:31.05 IDE interface Mass storage controller: Intel Corporation 2 port SATA IDE Controller (ICH9) vmhba1
Class 0101: 8086:2926

But in the vi-client I only see this:
Zwischenablage01.jpg

Isn't the controller the same as the one on the HP ML 110 G5 -> http://communities.vmware.com/message/964902#964902 ?

Even my network card ist recognized (after editing the oem.tgz):
00:25.00 Ethernet controller Network controller: Intel Corporation Intel onboard 100 s2 Gigabit Ethernet Controller vmnic0
Class 0200: 8086:10bd
...
01:00.00 Ethernet controller Network controller: Intel Corporation 82571EB Gigabit Ethernet Controller vmnic2
Class 0200: 8086:105e
01:00.01 Ethernet controller Network controller: Intel Corporation 82571EB Gigabit Ethernet Controller vmnic3
Class 0200: 8086:105e

But it is not fount in the client:
Zwischenablage02.jpg

Any other tips, hints or hacks ?

Thanks a lot,
Jan

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