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15 Replies Last post: Aug 15, 2008 7:01 AM by jamieorth
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virtual center server service fails to start

Jul 8, 2008 12:33 PM

Click to view virtualbaks's profile Enthusiast virtualbaks 83 posts since
Jun 15, 2007
Folks, I am facing problems in starting VC server service on Windows XP system. The below message is taken from the system event log

"The VMware VirtualCenter Server service terminated with service-specific error 2 (0x2)"

This happened when I rebooted my VC system (XP). The service is set to start Automatic but didnt start at all. Whenever I try start it manually, it gives the message "windows could nto start Virtual Center Service on your Local Computer...."

Do you know the reason why this happens?
Reply Re: virtual center server service fails to start Jul 8, 2008 1:59 PM
Click to view weinstein5's profile Guru weinstein5 6,208 posts since
Nov 19, 2005
VMware
First spot I would check is communication to the VC database - also on your vc server there is a file called vpx.log - this will contain vc specific log entries -
Reply Re: virtual center server service fails to start Jul 8, 2008 2:19 PM
Click to view polysulfide's profile Expert polysulfide 286 posts since
Oct 25, 2006

Are there any other messages in your event logs?

What database are you using?


If it was useful, give me credit
http://communities.vmware.com/blogs/polysulfide
VI From Concept to Implementation

Reply Re: virtual center server service fails to start Jul 9, 2008 12:36 AM
Click to view jyvesd's profile Enthusiast jyvesd 47 posts since
Nov 13, 2007

VC service does not start (most likely a dB/ODBC problem), there are a few things you can do:
1. Check the Event viewer on the VC server (check for ID 1000)
2. You will need to check the vpxd-#.log
3. Check your SQL dB and ODBC connection to your SQL dB
Reply Re: virtual center server service fails to start Jul 9, 2008 8:50 AM
in response to: jyvesd
Click to view virtualbaks's profile Enthusiast virtualbaks 83 posts since
Jun 15, 2007
I tried re-installing VC and this time it worked. But if I reboot my Windows, the problem comes again.

SQL database is running without any issues. The VC service fails to start whenever I reboot the system. I did check for any dependency services including SQL and everything is running without any problem.

Any ideas on the root cause?
Reply Re: virtual center server service fails to start Jul 9, 2008 9:07 AM
in response to: virtualbaks
Click to view Troy Clavell's profile Guru Troy Clavell 6,042 posts since
Oct 12, 2007

maybe this KB will help

http://kb.vmware.com/kb/1003926

Reply Re: virtual center server service fails to start Jul 9, 2008 9:36 AM
in response to: Troy Clavell
Click to view virtualbaks's profile Enthusiast virtualbaks 83 posts since
Jun 15, 2007
Thanks for the KBs. Below given is the snip from vpxd.log. Do you know how to fix the registry problem that is logged here?

2008-07-08 14:26:58.691 'App' 744 info] VpxLRO 34 max LROs
2008-07-08 14:26:58.691 'App' 744 info VpxLRO 6 reserved internal LROs
2008-07-08 14:26:58.691 'App' 744 info VpxLRO 6 reserved blocker LROs
2008-07-08 14:26:58.691 'App' 744 info VpxLRO 6 reserved short LROs
2008-07-08 14:26:58.691 'App' 744 info VpxLRO 4 reserved long LROs
2008-07-08 14:26:58.691 'App' 744 info VpxLRO 600-second task lifetime
2008-07-08 14:27:00.550 'BaseLibs' 744 warning VpxdOsLayer Couldn't read registry entry vmdbPort
2008-07-08 14:27:00.550 'BaseLibs' 744 warning VpxdOsLayer Couldn't read registry entry managedIP
2008-07-08 14:27:00.597 'App' 744 info VpxdMoOptionManager Invoking callbacks for key vpxd.npivWwnGeneration.singleNodeWwn
2008-07-08 14:27:00.597 'App' 744 info VpxdMoOptionManager Invoking callbacks for key vpxd.npivWwnGeneration.portWwnNumber
2008-07-08 14:27:03.675 'Locale' 744 info Locale subsystem initialized from C:\Program Files\VMware\Infrastructure\VirtualCenter Server\locale/ with default locale en.
2008-07-08 14:27:03.675 'App' 744 info Initializing SSL Contexts
2008-07-08 14:27:03.691 'App' 744 info SSL Setting VerifySSLCertificates to FALSE
2008-07-08 14:27:05.582 'App' 744 error VpxdMain Failed to initialize: not well-formed (invalid token)
2008-07-08 14:27:05.582 'App' 744 error Failed to intialize VMware VirtualCenter. Shutting down...
2008-07-08 14:27:05.582 'App' 744 info Forcing shutdown of VMware VirtualCenter now
Reply Re: virtual center server service fails to start Jul 9, 2008 10:52 AM
in response to: virtualbaks
Click to view kjb007's profile Guru kjb007 5,476 posts since
Sep 18, 2006

Check event log and make sure DEP is turned off. That could be causing the service to not start properly.

-KjB

Reply Re: virtual center server service fails to start Jul 31, 2008 9:54 AM
in response to: virtualbaks
Click to view jamieorth's profile Expert jamieorth 539 posts since
Apr 28, 2005

Have you found a resolution to this problem yet? Our VC is doing the exact same thing.


Regards...

Jamie
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Reply Re: virtual center server service fails to start Aug 14, 2008 8:10 AM
in response to: jyvesd
Click to view leeroyrichardson's profile Novice leeroyrichardson 20 posts since
Jul 14, 2007
I have been advised by vmware that the fix for this is to upgrade to VC 2.5 u2.

Lee Richardson

Reply Re: virtual center server service fails to start Aug 14, 2008 8:12 AM
in response to: leeroyrichardson
Click to view jamieorth's profile Expert jamieorth 539 posts since
Apr 28, 2005
VC 2.5 U2 did fix our service issue - but it broke our SRM. Also we were one of the many that had U2 of ESX as well after the 10th..... OOPS!!!!

Regards...

Jamie
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Reply Re: virtual center server service fails to start Aug 15, 2008 7:01 AM
in response to: leeroyrichardson
Click to view SafetyMan's profile Novice SafetyMan 22 posts since
Oct 30, 2006
seems like the problem ...I have been experiencing also. Virtual Center just decided to die(stop working)///service would not work.

When I try to manually start it. I get this error: windows could not start the vmware vitualCenter server on Local computer. For more information, review the system event log. If this is a non-microsoft service, contact the service vendor, and refer to service-specific error code 2.

Most of my messages appear on this thread:

http://communities.vmware.com/message/1024259#1024259


I also tried changing the the odbc connection to named pipes / window authentication and every combination their of.....hmmmm very discouraging.

I will attempt to download this upgrade....but I hear from VMWARE that this version has a bug(2.5 U2) in it and the patch may or may not be released as of 2008-08-14.

Thanks,

Doug Lubey of Louisiana

http://www.douglubey.com/


===============================================================

OK-UPDATE and fixed at 7:16pm on 8/14/2008

VMWARE VIRTUAL CENTER UPDATE 2 (2.5 Update 2 - 7/25/2008) build 104263 seemed to fix the problem. This version also upgraded the database(in other words I choose not to overwrite the old database) and it seemed to work just fine. So after 3 hours of research and trying to use the reinstall using the current version I had previously downloaded. This new update did the trick.

==================================================================

OK-UPDATE 2008-08-15 at 9:00am in Louisiana

To NOTE: Virtual Center (Virtual Infrastructure) does not have a bug in the latest version on the downloads page(version 2.5 U2) the bug is in the ESX hosts. The bug was reported in the ESX version 3.5-U2-103908. And Yes I have this version which I will be patching over the weekend....whether the problem I recieved in the Virtual Center is related, I do not know....but it was quite a coincidence. Any how, the direct problem that I was experiencing with virtual center is now corrected(to note: make sure you choose to upgrade the Virtual Center Database(not overwrite) and the whole process takes 15 minutes. I am not going to try and VMOTION or anything else until the faulty ESX box (which has 3.5-U2-103908 installed) has the patches applied.

Reply Re: virtual center server service fails to start Aug 15, 2008 12:15 AM
in response to: SafetyMan
Click to view leeroyrichardson's profile Novice leeroyrichardson 20 posts since
Jul 14, 2007

I have just installed the VC 2.5 U2 patch and this has got our VC back online.


Lee Richardson

Reply Re: virtual center server service fails to start Aug 15, 2008 3:42 AM
in response to: leeroyrichardson
Click to view leeroyrichardson's profile Novice leeroyrichardson 20 posts since
Jul 14, 2007
Unfortuntely even though the VC is back online I still cannot migrate any running vms which prevents me from carrying out the fixes. Anyone any ideas?

Lee Richardson

Reply Re: virtual center server service fails to start Aug 15, 2008 4:34 AM
in response to: leeroyrichardson
Click to view weinstein5's profile Guru weinstein5 6,208 posts since
Nov 19, 2005
VMware
What errors are you getting when you attempt to vmotion -
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