VMware Communities: BIG bug in ESX 3.5 Update 2 - If you're using 3.5u2 read this now! -

Reply Question of timing... Aug 12, 2008 1:29 AM

in response to: K-MaC

ErikBussink 52 posts since
Jan 14, 2005

gotta say that I am really glad we didnt do the upgrade.

I don't mind installing a new system/cluster with the latest release (Update 2), but I'm always telling my clients to wait at least 2 weeks after an update (release of 3.5u2) before applying it to a production environment. I got burned once already with the Patch 5 or 6/7 for ESX 2.5.4 I believe.

Reply Re: BIG bug in ESX 3.5 Update 2 - If you're using 3.5u2 read this now! - A general system error occurred: Internal Error Aug 12, 2008 1:30 AM

in response to: mjlin

frank_wegner 383 posts since
Oct 26, 2005 VMware

You can see the latest status here: http://kb.vmware.com/kb/1006716 Please check back often, because it will notify you when this issue has been fixed. Until then the best workaround I can think of is:

Do nothing
Turn DRS off
Avoid VMotion
Avoid to power off VM's

Reply Re: BIG bug in ESX 3.5 Update 2 - If you're using 3.5u2 read this now! - A general system error occurred: Internal Error Aug 12, 2008 1:45 AM

SandyB 114 posts since
Nov 1, 2005

You're a life saver, just spent the best part of an hour trying to get a critical VM running after it was powered off, disabling NTP, changing the date, powered on the VMs and turned NTP back on as we have restrictions on time. everything working fine for now!

Hope VMware get a fix out today, as my mum would say "I'm not angry just very disappointed!!!"

Reply Re: BIG bug in ESX 3.5 Update 2 - If you're using 3.5u2 read this now! - A general system error occurred: Internal Error Aug 12, 2008 1:46 AM

in response to: APN.NZ

robnik 2 posts since
Jun 2, 2006

We have the same problem in Norway.

Turning back date works ok for us.

Realy hope that vmware will fix this soon.

There is still nothing oficcial about this issue on wmvare.com, thats bad.

Reply Re: BIG bug in ESX 3.5 Update 2 - If you're using 3.5u2 read this now! - A general system error occurred: Internal Error Aug 12, 2008 1:51 AM

in response to: robnik

Erik Zandboer 671 posts since
Jun 11, 2007

The ESX 3.5 update2 ISOs have been taken offline at least; I am not able to reach the KB article; it appears the server is "somewhat" busy

Anyone got a definitive answer on putting the date back and VMs that sync back with it while they should not? Was this issue seen only on VMs being started (which makes sense - BIOS time) or also on running VMs with or without timesync set?

Reply Re: BIG bug in ESX 3.5 Update 2 - If you're using 3.5u2 read this now! - A general system error occurred: Internal Error Aug 12, 2008 1:51 AM

in response to: robnik

bgallardo 4 posts since
Mar 3, 2005

Same problem in Spain at 8:00 PM LOCAL.

All my 3.5 in 10/08. WAITING FOR FIX !!!!!!!!!!!!!!!!!!!!!!!

Maintenance mode for fix? Reboot? Update manager? NO PLEASE Production environment!!!!!!!!!

RPM for we will be the solution.

Reply Re: BIG bug in ESX 3.5 Update 2 - If you're using 3.5u2 read this now! - A general system error occurred: Internal Error Aug 12, 2008 1:54 AM

sradnidge 132 posts since
Oct 24, 2005

Impeccable timing as well... it's Microsoft Patch Tuesday today isn't it? Good luck with not rebooting VM's over the next few days, a number of those patches are critical. Also just want to throw London into the mix as being affected, nice little global community in this thread

Reply Re: BIG bug in ESX 3.5 Update 2 - If you're using 3.5u2 read this now! - A general system error occurred: Internal Error Aug 12, 2008 1:55 AM

in response to: Erik Zandboer

java_cat33 1,202 posts since
Aug 29, 2007

Yeah I had the same issue accessing the KB too - however finally managed to access it a few minutes ago..... you're not missing much.

Reply Re: BIG bug in ESX 3.5 Update 2 - If you're using 3.5u2 read this now! - A general system error occurred: Internal Error Aug 12, 2008 1:56 AM

in response to: robnik

scott28tt 1,328 posts since
May 11, 2006

We have this issue in the UK too, I updated 1 x VC and 7 x ESX hosts yesterday to Update 2. The workaround has got things working for now, until we get the fix.

Scott.

Reply Re: BIG bug in ESX 3.5 Update 2 - If you're using 3.5u2 read this now! - A general system error occurred: Internal Error Aug 12, 2008 1:57 AM

in response to: java_cat33

Erik Zandboer 671 posts since
Jun 11, 2007

I am wondering about the KB workaround: 1) does it say to turn back time, but more important 2) does it tell you to put the time right again before your domain controllers die??

BTW: From the Netherlands, affected as well

Reply Re: BIG bug in ESX 3.5 Update 2 - If you're using 3.5u2 read this now! - A general system error occurred: Internal Error Aug 12, 2008 1:57 AM

mjlin 19 posts since
Jun 18, 2007 VMware

Dear Customers,

An issue has been uncovered with ESX/ESXi 3.5 Update 2 that causes the product license to expire on August 12. VMware engineering has isolated the root cause of this issue and will reissue the various upgrade media including the ESX 3.5 Update 2 ISO, ESXi 3.5 Update 2 ISO, ESX 3.5 Update 2 upgrade tar and zip files in the next 36 hours (by noon, August 13, PST). They will be available from the page: http://www.vmware.com/download/vi. Until then, we advise against upgrading to ESX/ESXi 3.5 Update 2.

The Update patch bundles will be released separately later in the week.

The issue is being tracked on KB 1006716 on http://kb.vmware.com/

We sincerely apologize for any inconvenience that has been caused.

The VMware ESX Product Team

Reply Re: BIG bug in ESX 3.5 Update 2 - If you're using 3.5u2 read this now! - A general system error occurred: Internal Error Aug 12, 2008 1:59 AM

in response to: sradnidge

KyawH 62 posts since
May 18, 2008

It's very disappointing!!! It affects our customers who lost $$$$ because of the down time.

I wouldn't be surprised if VMware's share price drop to below IPO price of 29$ very soon.

Reply Re: BIG bug in ESX 3.5 Update 2 - If you're using 3.5u2 read this now! - A general system error occurred: Internal Error Aug 12, 2008 2:01 AM

in response to: mjlin

Erik Zandboer 671 posts since
Jun 11, 2007

No one is jumping for new ISOs and upgrade TARs; most importantly we are looking for a quick fix aka patch for the problem (and I don't mean putting the date of the hosts back)!!

Reply Re: BIG bug in ESX 3.5 Update 2 - If you're using 3.5u2 read this now! - A general system error occurred: Internal Error Aug 12, 2008 2:01 AM

in response to: Marcel1967

FrancWest 20 posts since
Dec 12, 2007

What a shame and still no word on a fix. You would think they'll be working on it around the clock.

Franc.

Reply Re: BIG bug in ESX 3.5 Update 2 - If you're using 3.5u2 read this now! - A general system error occurred: Internal Error Aug 12, 2008 2:04 AM

in response to: FrancWest

LucD 2,382 posts since
Oct 31, 2005

Just spent 3 hours tracing the problem before I stumbled on the hostd.log and then on this thread.
Can't access the KB article either.

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