Overview
Citrix has been and will most likely continue to be the industry leader when it comes to enhanced Terminal Service deployments. As the company that pioneered Terminal Services they have always had a unique perspective and distinct advantage when it came to Terminal Services and specifically the delivery of a desktop or application over the wire.
VMware has been and will most likely continue to be the industry leader when it comes to virtualization. With 100% of Fortune 100 and 95% of Fortune 500 companies using VMware, along with some fantastic innovations in virtualization technology, they are poised to continue leading the market. The nearest competitor is years away from making a comparable virtualization product, to what VMware offers today, not to mention where VMware will be in those same years.
Why is this important you might ask? Both VMware View as well as Citrix XenDesktop are VDI or Virtual Desktop Infrastructure solutions. Any VDI solution is reliant on virtualization to work. Without it, you would simply have a single operating system running on a single piece of hardware (desktop computing). And when it comes to virtualization businesses want to ensure that they are using the best product available for the best price point available, which without a doubt is VMware. In using VMware for the underlying virtualization infrastructure for your VDI environment we can enjoy all the benefits (reliability, scalability and manageability) that VMware has to offer; these unique benefits that continue to set it apart from so many of its competitors.
Now a desktop wouldn't be a desktop without user interaction. And here in lays the competitive advantage a company such as Citrix may have in the market. Citrix has been doing desktop delivery longer than any other company on the market. Their experience is invaluable. They have developed some great proprietary protocols over the years to enhance a users experience when utilizing Terminal Services. Although they haven't solved the problems, they have minimized the impact they might have on an organization. Arguably, this same technology and mind share has gone in to what we know today as XenDesktop.
Unfortunately, Citrix is very new to the virtualization market. In fact it is only in the last year or two that they acquired the open source project Xen Source and have commercialized it. This has resulted in what has become a clunky, difficult, cumbersome VDI solution which often is back ended by VMware ESX servers just to ensure reliability, where as VMware's View solution is simple, easy to deploy and a breeze to manage.
Because user interaction is only a small piece of a much larger picture when it comes to VDI, VMware is in a much better position when it comes to experience and products. Fortunately, VMware has realized that although user interaction is a small piece of the puzzle it is an extremely critical one. Rather than spend the next 12 years trying to develop a competing solution to Citrix’s, VMware has partnered with a company by the name of Teradici who is in the business of desktop delivery.
Teradici's PCoIP (PC over IP) protocol is a revolutionary new approach to delivering and allowing a user to interact with a server based computing environment. Even though Citrix has been the desktop delivery market leader for the last 12 years, their framework and method of delivery has always been pretty stagnant. Without the constraints of traditional thinking around desktop delivery, Teradici has developed a totally new way of delivering desktop content remotely to a user.
Why consider other solutions when VMware View (VDI):
1) Is less expensive
2) Is more efficient
3) Is easier to manage
4) Allows less storage space to be used
5) Allows more virtual machines per server
6) Has a better underlying virtualization platform
7) Allows for high availability as well as redundancy
8) And provides the best user experience
The fact that XenDesktop had a slightly better user experience has now become a moot point thanks to VMware's partnership with Teradici. It is also worth mentioning that even without Teradici, I feel that in the majority of VDI deployments, this shortcoming is not enough to sway decision makers in to spending more money and increasing the workload of their IT staff. In short, Citrix’s XenDesktop solution just isn't a viable long term or short term option for most organizations.
