VMware

VMware Fusion 3 Now Available. Upgrades are $39.99 USD

VERSION 2 Published

Created on: Oct 27, 2009 1:09 AM by Pat Lee - Last Modified:  Oct 27, 2009 1:53 AM by Pat Lee

We are pleased to announce that VMware Fusion 3, the best way to run Windows on the Mac, is now available. VMware Fusion 3 makes it easier and faster than ever to run Mac and Windows applications side-by-side without rebooting. VMware Fusion 3 is available in a single, all-inclusive edition that includes everything you need to switch to the Mac for just $79.99.

Buy VMware Fusion 3 NOW!

VMware Fusion 3 is now available at the VMware Online Store, the Apple Online Store® (apple.com), Apple Retail Stores, Amazon.com, and other select US resellers starting today.

I want to upgrade to VMware Fusion 3 NOW…

Upgrades from previous versions of VMware Fusion to VMware Fusion 3 cost only $39.99 and are available exclusively from the VMware Online Store, so you can download and start using VMware Fusion 3 immediately!

When will VMware Fusion 3 be available at online resellers and retail stores in Europe or Asia?

VMware Fusion 3 will be available at authorized retail and online stores in Europe and Asia starting Tuesday, November 4th.

Is there special academic/student pricing for VMware Fusion 3?

For qualified students and teachers, VMware has academic pricing that is available from the VMware Academic Store, so you can download and start using VMware Fusion 3 immediately at an even lower cost!

What if I bought VMware Fusion 2 recently?

Customers who purchase VMware Fusion 2 from October 1, 2009 through end of November qualify for a free downloadable upgrade to VMware Fusion 3.

  • If you bought VMware Fusion 2 from the VMware Online Store from October 1st through October 26th, there is nothing for you to do and you will receive a free downloadable VMware Fusion 3 upgrade by e-mail in the next week.
  • If you bought VMware Fusion 2 from a retail or other online store, you need to go to the VMware Fusion Technology Guarantee website, fill out the online form, and mail in or fax your proof of purchase of VMware Fusion 2. Free downloadable VMware Fusion 3 upgrades will take up two weeks to deliver after receiving a valid proof of purchase.

What if I bought VMware Fusion 2 with the 12-month Subscription option?

If you have an active subscription only contract (purchased 12 months ago or less), you will receive a free downloadable VMware Fusion 3 upgrade by e-mail in the next week.

My business bought VMware Fusion 2 with the Site Support?

If you have an active Site Support contract (purchased 12 months ago or less), you will receive a free downloadable VMware Fusion 3 upgrade for your covered licenses by e-mail in the next week.

What’s new in VMware Fusion 3?

VMware Fusion 3 has over 50 new features and enhancements including:

Easiest, Fastest Way To Switch To The Mac. With the new built-in Migration Assistant for Windows, VMware Fusion 3 makes it easy for users to bring their entire PC to their Mac in a few easy steps – wirelessly or with a simple Ethernet or FireWire cable – allowing customers to protect investments in existing Windows software, and to keep using the programs they still need ! More important, VMware Fusion 3 is more than two times faster than other “Switch to Mac” solutions without the 20% price premium of dedicated “Switch to Mac” solutions.

Ultimate Windows 7 Experience. VMware Fusion 3 is the FIRST virtualization product for the Mac to provide the full Windows 7 experience, side-by-side with your Mac, complete with Windows Aero and Flip 3D. Run 32-bit or 64-bit Windows 7 -- it is your choice.

Optimized for Snow Leopard. VMware Fusion 3 leverages Mac OS X Snow Leopard’s advanced architecture with a new 64-bit core engine and native support for the 64-bit kernel to deliver an even better Windows on Mac experience.

Best-in-Class 3D Graphics. VMware was the first to provide virtual 3D graphics and is the first to support Windows Aero in a virtual machine on the Mac. VMware Fusion 3 is also first to support DirectX 9 Shader Model 3.0 3D graphics and now adds support for OpenGL 2.1 for Windows virtual machines to enable more Windows applications and games.

Run Windows Apps, The Mac Way. VMware Fusion has been designed from the beginning to make it easy to run Windows apps like Mac apps. VMware Fusion 3 makes it even better with the “Always On” Applications Menu that banishes the Windows Start menu from your Mac and let’s you find and launch Windows apps like Mac apps, even when VMware Fusion is not running. Cycle through open Windows apps with “ command ` ”, quit individual Windows applications with “command q”, and use Dock Exposé with Windows apps.

Maximum Performance. Finely Tuned. Building on the proven reliability and performance of VMware Fusion 2, the new 64-bit native core engine and 4-way multi-core SMP make VMware Fusion 3 perform even better especially on the Nehalem-based Mac Pro and the new iMacs, especially on the new iMac and Mac Pros. In addition, many smaller refinements increase overall performance from better disk and graphics performance on Snow Leopard, improved 2D interactive performance, faster scrolling in Windows applications, faster to enter Unity view, improved application launch times, up to 2X faster resume time for a suspended virtual machine, and much more. VMware Fusion 3 is finely tuned to make Windows run even better than before on the Mac.

We hope you enjoy VMware Fusion 3!

Team Fusion has been working long hours for almost a year to bring you VMware Fusion 3 and we hope you enjoy it!
Average User Rating
(3 ratings)




Oct 27, 2009 1:47 AM ChuckFloyd  says:

I'm not one to normally rant on a website and I'm sure not here to flame. Please take the following constructively and rework a few of your processes. Or at least help us understand why we have to jump through hoops.

RANT BEGINS: The VMWare Fusion product is fantastic, but the upgrade was the worst experience ever. First, the system wouldn't let me upgrade for $39.99 price. I was getting conflicting messages. First it said Congratulations you can upgrade, select the SN/License to upgrade, but it wouldn't allow me to select my registered information. I received an error message that was overlapping and pushed down a screen and a half. I finally decided to pay the full price of $79.99 just so I could get it done. Of course I get a confirmation email that tells me I have to register the product. I just bought it from VMWare and now I have to go back and tell VMWare that I bought it. That is just plain stupid! Then in the email there is an Activation Code. OK, fine. In the software its asks for a Serial Number, not an Activation code. Why can't they get the terms right? I mean if I need to enter an Activation Code in the Serial Number field then say so. Overall I'm very disappointed with this whole process even though I love the product. RANT ENDS.

Another question. When I choose to download the product I had to click about 8 times before I actually got the file downloaded. The download should start right after I click the license agreement page.

I really do love the product and will continue to purchase upgrade as long as I own a Mac. VMWare's Fusion is the best application a Mac Owner can get if they need to run Windows.

Oct 27, 2009 3:56 AM minkis  says: in response to: ChuckFloyd

I'm with ChuckFloyd on this.. its a mess trying to upgrade.

Oct 27, 2009 4:09 AM dskok  says: in response to: minkis

MAJOR PROBLEM - My upgrade order DID NOT PROVDE A SERIAL NUMBER! I had no problems with the upgrade process allowing me to select my registered copy of Fusion 2.0 for the upgrade. However when I did the upgrade, the final screen confirming the order (after my credit card was charged, and the email that confirmed the order did not provide me with a Serial Number.)

Will someone at VMWare please help!

Oct 27, 2009 4:21 AM PetieG  says: in response to: dskok

Ditto here dskok -- and now they're saying another week for my Fusion 3.0 serial number? Hell, i only received a 4-part activation code which is not a full serial number... The entire reason for buying was to have access to v3.0 ASAP...

Oct 27, 2009 4:23 AM dcliev  says: in response to: dskok

Where is the Deal ??? - One time download with NO UPDATES or pay full retail price to get copy with 12 months of updates, NO UPGRADE DEAL HERE.

VMware Fusion Upgrade from Version 2.x and 1.x to VMware Fusion 3
Electronic Software Download – Start Using It Instantly $39.99

VMware Fusion Upgrade from Version 2.x and 1.x to VMware Fusion 3 + Subscription – Get product upgrades for the next 12 months
VMware Fusion 3.0 plus Subscription — Protect your investment and receive major version releases launched during your 12-month subscription period. Electronic Software Download – Start Using It Instantly $99.99

Oct 27, 2009 4:35 AM dskok  says: in response to: dskok

OK - PROBLEM SOLVED

It took awhile but they then sent me an email with info on how to retrieve my license code. You have to go to this web address, and enter your order number and password, or email address and last few digits of credit card info:

www.findmyorder.com

Oct 27, 2009 5:22 AM invosis  says:

Well I dont seem to be able to upgrade full stop. When selecting upgrade I get "Our records indicate that you have no eligible registered products to upgrade. To complete your upgrade order, please register a compatible product." Strange as I own a copy of fusion 2.0 registered in Feb, if I go to account > manage serial numbers it appears there. I've been on hold for 20mins to sales to try and find out what is going on but no answer yet.

Oct 27, 2009 6:19 AM sirlink  says: in response to: invosis

I am having this same issue. Although, when I look up my license it shows as version 1 still. I did upgrade from version 1. I want to upgrade to version 3.

Oct 27, 2009 6:20 AM Gerus  says:

Would be good if a VMware representative could post an update on when the upgrade purchase process will be fixed. I am about to give up and go back to Parallels 4.

Oct 27, 2009 6:29 AM SpecGadget  says: in response to: invosis

I have the same problem. I have a valid serial number under "manage serial numbers", registered in October 2008. When I try to purchase the upgrade, I receive the same message, "Our records indicate that you have no eligible...". Would be nice if this upgrade system had been tested appropriate to the hype of the getting the upgrade.

Oct 27, 2009 7:24 AM brentwilliams  says:

Same here - no go on upgrade. "Our records indicate that you have no eligible..." But I do ...

Oct 27, 2009 7:28 AM shavital  says:

I have just purchased and downloaded on-line VMware Fusion's upgrade 3.0, and installed it.
I am glad to inform that I had no problem whatsoever at any of the different phases.
VMware Tools installation, both in Windows XP Pro SP3, and Ubuntu 9.04-64bits was uneventful.
In Windows, the process was totally automatic.
In Linux, it was interactive as usual.
The result is a notable improvement in performance both for Windows and for Linux.
I liked the new tool bar, Macintosh style, with the three colored widgets, and the possibility to hide/show it.
Well done.
Charly
MacBook Aluminum Unibody Late 2008 - 2GHz - 4GB RAM. Running MacOSX 10.6.1 ("Snow Leopard").

Oct 27, 2009 7:38 AM rrhardy  says: in response to: shavital

You should feel special! I've tried since about 7am (EDT) to upgrade and consistently get "Our records indicate that you have no eligible registered products to upgrade. To complete your upgrade order, please register a compatible product." If course, like other in this thread, I'm a registered user of 1.0/2.0.6 and my account setting attest to this. I also requested a demo license about 1 1/2 hours ago (I have e-mail from VMware acknowledging this), but have not received the E-mail demo key (that is supposed to arrive "within 5 minutes"). Not very impressed with upgrade support this AM - logged a request with support that this be looked into (hopefully fixed). Maybe this afternoon?

Oct 27, 2009 7:49 AM MapRider  says:

Just dropping my 2¢ into the mix -- as I too am unable to upgrade, even though I have a valid version listed in my account. Also tried to call sales and sat on hold for 30 minutes -- finally gave up.

What a steaming crock.....

But not wanting to be left out while the try to remedy this FUBAR, I downloaded a trial version of Fusion 3 ... says it's good for 30 days. Should be enough time for their sales and web folks to figure this out.

EDIT: LOL -- guess I should have read all the threads here -- I'm in the same boat as <rrhardy>, no email regarding my requested trial version yet. 45 minutes and waiting.

Oct 27, 2009 8:21 AM fmcooper  says:

Agree this is the worst upgrade ever. Tried registering my 1.x serial number, doesn't ever appear on my account. Tried specifying it while upgrading, but this apparently just searches your registered products. Tried downloading a demo, still have not received an email. Reading other posts, it sounds like even if you just pay the extra $40 and re-buy the entire product (which should NOT be necessary) you may or may not get a serial number, and it may or may not be the entire string...

Chalk this up as a terrible product launch.

Guess my only option is Amazon + Overnight shipping of a physical box to ensure I have a 3.x serial number. That's pretty sad.

Oct 27, 2009 8:52 AM Chiral  says:

I am also having problems purchasing the Fusion 3 upgrade. The website is giving me the same error saying I don't have a valid version and typing it in the box doesn't help. One interesting thing I noticed is on my boxed version of VMware Fusion 2.0 the CD sleeve with the serial number on it says VMware Fusion - Mac 2.0 Retail, but the VMware website account information says the serial number was a 1.X serial (VMware Fusion 1.0 (for Mac OS X)). I have never owned VMware Fusion 1.0 I purchased a 2.0 retail box from Amazon in August 2009, and registered it on August 19th, 2009. The upgrade website says Versions 2.X and 1.X can be upgraded to Fusion 3, so it shouldn't matter, but I thought the discrepancy might be important.

Can we get an official response from VMware on what is going on?

Oct 27, 2009 9:07 AM kerryp24  says: in response to: invosis

I'm having the same problem.
I keep registering my 2.0 License. I keep getting the wait 30 minutes... line. I wait 45 minutes.... NOTHING.
Still can't upgrade.
I certainly hope that when I actually do get to upgrade... That 3.0 works better then your website....
Otherwise I will be demanding a refund. Just because of the sheer annoyance!!!
This HAS to be the worst upgrade experience I've ever been thru.

Oct 27, 2009 9:12 AM kerryp24  says: in response to: Chiral

"Team Fusion has been working long hours for almost a year to bring you VMware Fusion 3 and we hope you enjoy it!"

Should have put at least ONE of the people from the team, in charge of you upgrade process.

This thread is about 8 hours old. And yet NO ONE from VMWare has posted a message up to say if they are working on the problems we have ALL been seeing!!!!

Oct 27, 2009 9:12 AM shavital  says: in response to: rrhardy

I don't feel special at all, but maybe just lucky.
Maybe more than just lucky, after reading the problems you and other users have been, and maybe still are experiencing.
I purchased and downloaded the software at approximately 7:20 AM Eastern Standard Time.
When I clicked the purchase upgrade link, I was requested to log in my VMware account, which I did. Then I could perform the actual on-line purchase, and after a few seconds, not more, I received an e-mail from VMware confirming the order, with the new registration code, and a download link.

Oct 27, 2009 10:55 AM rrhardy  says: in response to: shavital

Tried the upgrade process again and this time I got the "request to login" page - got really excited - then got to the order page and it said I was qualified! BUT, the web page was corrupted - showed two of the upgrades and two of the serial number entry boxes - and below that an "error" display. A REAL mess. So, not quite there yet - but after 2 1/2 hours I DID get a demo serial number (activation code), so I guess i shouldn't complain...

Oct 27, 2009 12:28 PM viMikeE  says:

I just got off the phone with sales. I'm having the same problem many other folks are having. I have VMWare Fusion 2.0 (sticker on the CD sleeve says Mac 2.0 Retail), purchased in Aug 09 from Amazon, but my SN shows up as a 1.x license. When I search for my SN, it says "Congratulations our records indicate you have products available for upgrade" at the top, but the bottom (way down) says "You have no registered eligible products to upgrade." The guy on the phone said they are being hammered with upgrade requests, to be patient, and to try again when the request volume dies down. Not a good answer. Other than waiting, there is no other way to get the upgrade. :-( That was after waiting on hold for 50 minutes...

Oct 27, 2009 12:51 PM minkis  says: in response to: viMikeE

VMWare dropped the ball on this upgrade...I have now downloaded a trial and use a trial key... even though i should be able to use my real key. VMWare should learn something from this event. And the key to it all is at least some communication informing people whats going on. The silence from their part is just as bad. They should at least acknowledge that they have screwed up

Oct 27, 2009 12:53 PM Gasport  says:

Same garbage here. My license shows in my account, shows date purchased, shows date registered. Go to upgrade and bingo, we cannot find any eligible product... I will be a little patient and try again, but I have sent an email and I have been on the phone for 1 hours with no response. I sure hope this is no indication of what V 3 will or will not do.... They definitely have problems. Worst case scenario, I can go to Academic Superstore and get it for the same price as the upgrade.... Oops, just got a person. Yes, the licensing server is being demolished by all the requests. Wait until tomorrow and try. I have 30 days on the trial so I will be patient...

Oct 27, 2009 1:29 PM macgeek250  says: in response to: Gasport

Same here. Just bought version 2 and registered it in September and apparently that's not good enough for the upgrade price.

Oct 27, 2009 1:37 PM ChuckFloyd  says:

Looking at some of the other areas, there was mention of the Twitter feed.

I'll post here in case you didn't see it:

http://twitter.com/vmwarefusion

Oct 27, 2009 7:26 PM dozernella  says:

I totally agree with all of these posts, I bought it, installed it and can;t register it, no license no serial number, the website is at a turtles pace AHHHHHHHHHH I am so annoyed! I activated a support ticket. Geez, all I wanted to do is upgrade ! I never had problems with Fusion before, this is ridiculous! And to boot, no product information is showing up in my account, how ignorant of these IT people, What is going on??????

Nov 2, 2009 9:07 PM jeffoutwest  says:

What gives VMware

You invited me to participate in a Fusion Beta program, which I did and provided feedback. Now for my involvement, you are now charging me $39.00, and you do not even provide a way to downgrade to the previous version. SHAME ON YOU! Be careful on your way up, because you just might meet me on your way down...

Nov 2, 2009 9:18 PM Pat Lee  VMware  says: in response to: jeffoutwest

Jeff,

We sent out 25% off discount codes to all beta testers to the e-mail account we sent your invite. If you didn't get it, please send an e-mail to beta-thanks at vmware.com and they will send one to you.

If you don't want to upgrade, you can downgrade as follows:

1) In your virtual machine, uninstall VMware Tools and then shut down your virtual machines
2) Uninstall the VMware Fusion 3 beta or final software
3) Install VMware Fusion 2.0.6
4) Power on your virtual machine and install VMware Tools and restart

You have then downgraded to VMware Fusion 2.0.6 from VMware Fusion 3.

Hope that helps.

Pat

Nov 4, 2009 9:54 PM fwlun  says:

I am giving up on trying to update via VMWare web page as it continued to have problem to pay via PayPal. I even tried to pay with credit card and yet I still could not complete the payment transaction. I am about to switch to Parallel latest release version as there VMWare do not seem to resolve the payment method for those who wanted to upgrade. Why pay the full price each time when we already have the previous version! In fact MicroSmith offered the same full version for only $59.99 not $79.99, Totally disappointed!

Nov 5, 2009 4:52 AM puma25  says:

I have been trying to upgrade to Fusion 3 on almost a daily basis since Oct. 27th without success. Yesterday I waited over 2 hours for UK sales, until the battery on my handsfree ran out. This is a complete shambles from VMWare.
I have been a Fusion customer since version 1.0, having bought the boxed product. The upgrade to 2.0 was free (thanks!) and painless, although still some niggling issues about CPU usage on idle on a MBP C2Duo 2.4Ghzw/4GB RAM.

I have experienced the no eligible products available error, right down to the can't log in during the check-out page, even though the login works elsewhere on the site to view the registered serial numbers (which are indeed registered).

I'm giving up on Fusion. VMWare's customer service appear to be slipping of late, and this upgrade experience has been the worst ever in my almost 20 years of professional software development. You'd have thought they would at least sell it to you first, rake in the money, and THEN make you suffer for support - lol.

Good thing Parallels released 5.0 today. I've just installed it and it looks very promising, plus they have a "competitive upgrade" price for Fusion 2 owners, which sweetens the deal a lot.
Excellent marketing from Parallels, a seemingly good product (in light of all the well-documented Fusion 3 woes). I suspect a lot of Fusion users in the same boat as me will be taking this approach... Someone's head should be made to roll at VMWare for this utter disgrace!

Nov 6, 2009 8:59 AM galvaon  says:

Since I had upgraded from version 2 to version 3 (downloaded version), I could not connect to internet anymore even following your connection tips. Also the Norton Internet security stop working. Is there any fix for it?, if not how can I downgrade o my 2.0 version that I bought on CD?
I have a Macbook 13 silver pentium core 2 duo 2.4 , 250gb hd, 4gb RAM. MAC OS 10.5.8. The windows on boot camp is a Windows XP home.

Nov 12, 2009 8:26 PM dlarsonmobile  says:

I purchased the 3.0 upgrade even after having just purchased a retail copy of 2.0 in the apple store no response from vm on why i had to pay again but to make matters worse the upgrade runs terrible on my machine i have a 2.93 imac with 4 gig ram it should fly but no whenever i open a new window it shakes and studders I WOULD NOT RECOMMEND UPDATING UNTIL THEY FIX THIS PROBLEM I WANT MY MONEY BACK AND I WILL REVERT TO 2.0 WHICH WORKED GREAT

Nov 13, 2009 6:42 AM shavital  says: in response to: dlarsonmobile

When the upgrade was released I purchased it, downloaded and installed it. It's running fine, especially with Windows XP Pro SP3. With Ubuntu 9.10, not so great ( I have to log in twice each time), but still running. I guess I was lucky.
Charly MB Aluminum Late 2008 - 2GHz 4 GB RAM - 10.6.2

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