VMware Communities : Thread List - Update Manager

Upgrade Virtual Center server from 4.0 to 4.0 update 1

soda0091 — Wed, 25 Nov 2009 23:00:56 GMT

I just upgraded from Virtual Center 2.5 to 4.0. I just saw there is a new update that has been released. What is the best way to update Virtual Center Server to 4.0 update 1?

Thanks

VMWare ESX4 Update 1 with Update Manager

ChrisJ615 — Tue, 24 Nov 2009 20:15:27 GMT

When I try to create a Host Baseline for the new update ISO I get: Failed to import upgrade. Error was: Upgrade release not supported by this version of VMWare vCenter Update Manager.

I'm using the ESX-4.0.0-update01-208167.iso.

Any advice would be nice.

Unable to create Update Baseline: HostUpgradeChecksumFailure

GeneNZ — Tue, 24 Nov 2009 01:49:01 GMT

Hi there,

Yesterday we just upgraded all our systems to vSphere 4 U1. I wanted to go the route of using VUM Upgrade Baselines since I had already downloaded the ISO/Zip files for U1 in the weekend. However, each time the VUM server tried to import the the appropriate U1 ISO/Zip for both ESX and ESXi, after what appeared to be a successful upload to the server, I received a "Failed to import upgrade. Error was: File Upload Error". This problem occurrs regardless of whether I uploaded from a remote client or the vCenter server itself. Subsequent retries comes up with the same error.

This is happening on our newly upgraded vCenter 4 U1 . I don't know if it ever worked on the prior vCenter 4, since I never utilized the Upgrade Baseline feature, as I just used standard VUM patching to update my servers, which worked a treat. I believe the patching still works after the upgrade.

I have checked my VUM Logs, and each time an upload, I receive the same consistent error:

In vmware-vum-server.log I receive:
~~2009-11-24 14:22:41.998 04468 error 'SOAP'~~ Method integrity.UpgradeProductManager.importProduct threw undeclared fault of type integrity.fault.HostUpgradeChecksumFailure

In vum-log4j-fileupload.log I receive:
See Attached

Figuring its a Checksum Failure, I download the files again and double check the MD5sums, which are all correct. Yet the same error occurs. I have gone as far as reinstalling the VUM server a couple of times to start afresh, with no luck.

We are running on Win 2008 Std x86 and there are no other software applications on the vCenter server, other than SQL Server 2005 and vCenter itself(so no port conflicts). The VUM has been fresh installed with the default SSL keys, and has an SQL Server 2005 Backend database residing on the same machine.

I have opened a case with VMWare, but they haven't been totally responsive (I received an email from a support agent saying that he has been assigned my case and will contact me soon, and that's it so far... so much for Gold Support). If anyone has any ideas it would be most welcome!

Thanks in advance,

Gene

Upgrading Linux VMs with Update Manager

scotty p — Tue, 24 Nov 2009 19:16:52 GMT

We have just started testing vSphere and are upgrading the VMtools and hardware to version 7. It has been successful on the Windows servers, however it fails immediately on the Linux servers with the following error "remediation of linux vms is not supported". Is it possible to do this without Update Manager or is there a workaround? We have a mix of Red Hat 5 and Fedora servers.

Thanks,
Scott

Unable to find update log

omiot1 — Tue, 24 Nov 2009 08:29:00 GMT

Hi,

I've one vCenter 4.0 and two ESX 4.0. I can't find information about installing updates from Update Manager. Now in vi client console I can only see information that something is installing, but nowhere information which update is installing now and what update was installed properly or not.

Thanks

cannot upgrade ESX4 to ESX 4 Update1

vmwaredownload — Sat, 21 Nov 2009 17:29:15 GMT

Hi,

After upgrading Vcenter 4 to vCenter 4 Update1 and putting the ESX 4 Update 1 iso into the Update Manager repository
i created a baseline..when trying to remdiate my ESX 4 hosts, im gettin the following error:

Upgrade is not supported from host version 4.0.0 build 175625 to release version 4.0.0 update 1
Build 208167

and

Patches could not be installed

HaM1 — Fri, 20 Nov 2009 13:40:02 GMT

Dear all,

I have aproblem regarding the Office patches MS09-21, MS09-27, MS09-60 and MS09-62. I'm not able to install these patches via the Update Manger. (All patches for Office 2007)

He is telling me that they are not supported?

Does anyone have the same problem?

Thanks and best regards

Sebastian

Update Manager on Windows 2008 R2

komanek — Fri, 09 Oct 2009 00:59:55 GMT

Hello,

I wonder if there is anybody trying to use vCenter 4 non-core functionality, especially Update Manager plugin on Windows 2008 R2 platform. I now it is still unsupported and not working for me (scan of the esx hosts ends up with an error), but:

a) is there any workaround for this ?

b) is it known when will this platform be supported ?

In the meantime, is there an effective way of scanning/pathing esx hosts manually ? The vCenter core works well for me, so I think there would be no need to install 2003 server for a few weeks before 2008 R2 gets officially supported ....

Thanks in advance,

David

ESX4 update 1 hangs at "remediate entity, 33%"

Frans_P — Tue, 24 Nov 2009 09:32:46 GMT

Hi!

I have been updating more servers in the past few days to Update 1 which went fine, but right now i'm at a customer where the upgrade fails.

1) I scan for updates on my update manager and it shows the server needs to be upgraded.
2) When pressing the "remediate" button, the lists contains some patches and upgrade 1
3) When i finalize the remediate screen, the task appears but stops at 33%
4) When checking the console of the ESX server, nothing happens.

Anyone that can help me out what is going on?

Regards,

Joris

"Unknown error" scanning for patches on Update Manager

YuriC — Tue, 24 Nov 2009 18:30:11 GMT

Hi, I'm running vCenter Server 4 with Update Manager on the same box. After some initial testing I had to change the box's IP address, which broke UM. I uninstalled/reinstalled it and now evrything seems fine, except that when I try to scan a host for patches I get "VMware vCenter Update Manager had an unknown failure. Check Tasks and Events tab and logs for more details."

Tasks and Events only repeats the same message and there is nothing at all in the logs. Any ideas?

Tanks

show's only 4 patches missing

xooops — Tue, 24 Nov 2009 14:22:48 GMT

Hello,
We changed the host for vCenter a couple of days ago. After that we have to re connect the hosts to vCenter. Today I installed the Updater Manager on vCenter.

After the configuration I did a scan on each host. It’s very strange, every Host have “only” 4 Patches missing. But that must be wrong. Because some hosts running build 153875 and some 176894.
Do I have change some settings on the ESX Host after changing vCenter Host and Update Manger.

Best regards, Sven

Trying to upload ESX4 iso - Failed to login

cm-vc — Tue, 18 Aug 2009 09:58:31 GMT

Im trying to upload "esx-DVD-4.0.0-164009.iso" on the "new baseline wizard" but i throws me an error:

Failed to login

error was: A web exception has occured during file upload

What can be wrong? I tried both from my client (PC) and vCenter server (where VUM is also located)

High ESX Host CPU Utilization After Installing Update Manager

jesszen — Mon, 23 Nov 2009 23:11:13 GMT

I installed vCenter Server last week and added 4 x ESX 3.5 host to it. Looks great! Today I install Update Manager for vCenter and about 10 minutes later I got alarms that my 4 host were at 95%-100% CPU utilization. I killed the update manager process and even the vCenter Server process and the servers are running at 85% + and it is 3.5 hours later. Any ideas why CPU utilization is so high above average with both those services stopped? Normal usage is between 25%-35%

Question about duplicated VMkernel ip-address

Nemo7777 — Mon, 23 Nov 2009 14:34:21 GMT

Hi there,

my question is about Vmkernel ip-address. Today I have found what all my vmachines were stopped. When I looked into ESX server events tab, I find this message (with different timestamp) on every ESX server -

Virtual machine <mac address> on host <ip address of the ESX server> has a duplicate IP <ip address - same as the ip address of the vmkernel> info <date time>

The duplicated Ip address was in use by Vmkernel... So, if I'm understanding all correct - somebody tried to connect into management network and he also tried to use ip-address which was already in use by vmkernel service... As I understand, after the duplicated ip-address was found, the vmkernel interface has stopped it work and ESX on this host begin to think what it has became isolated...

Could be such scenario correct? Maybe the same situation already described somewhere else, or maybe somebody already know such problem when duplicate ip-address happen...

Reporting on compliance...

duhaas — Mon, 23 Nov 2009 14:07:05 GMT

Just looking for a way to create reporting based on baselines and their corresponding compliance? Dont see much through the vcenter interface, but figured maybe with powershell, or some other api it can be done??

WSUS and VMware patches

Jdsony5 — Sun, 22 Nov 2009 18:48:55 GMT

hi friends,

is it true that we can update vmware patches through WSUS. when i
read about the WSUS in wikipedia, it was clearly mentioned that WSUS
updates only windows products like SQL, MS Office etc. but one of my
friends was telling that it can also do patch management for VMware and
Linux. enlighten me please.

cheers

Update Manager silent install works but can't install plugin

smathew — Thu, 24 Jul 2008 15:11:07 GMT

Silent installation of Update Manager works using the following script but when I try to install the plugin manually it errors "Unable to connect to the remote server" (screenshot attached)

@echo ON
set VCI_MEDIA=D:\vcinstall\vci
@set SETUP=start /wait %VCI_MEDIA%\VMware-UpdateManager.exe /s /w
%SETUP% /v"/qr WARNING_LEVEL=0 DB_SERVER_TYPE=Custom DB_DSN="VUM" DB_USERNAME="administrator" DB_PASSWORD="<password>" VC_SERVER_ADMIN_USER="administrator" VC_SERVER_ADMIN_PASSWORD="<password>""

Have noticed that if I specify the VC server's hostname during a manual install then the plugin installation works. Tried adding "VC_SERVER_IP=<VC hostname>" to the above command but the installation is not taking that value. If I check HKLM\Software\VMware\Vmware update manager\VCServer it is still set to localhost IP address and not the VC Server's IP or hostname. How can I feed in the VC Server's hostname to the above command?

Thanks

VUM and erroneous disk space installation issue

gary1012 — Thu, 19 Nov 2009 19:57:26 GMT

Hello,

I have an interesting problem with a manual VUM installation and wanted to know if anyone has run into this problem. I'm trying to retrofit VUM into an existing vCenter on W2K8 R2 EE installation using VMware-VIMSetup-all-4.0.0-162902 and am getting a disk space issue (see attached). The error states that I need at least 20GB of free disk space to perform the VUM installation. I have two disks with 26GB and 54GB free and have tried both without success. Has anyone run into this issue before? If so, what was the workaround?

TIA,

-g

Community Supported, Community Rewarded - Please consider marking questions answered and awarding points to the correct post. It helps us all.

not able to download patches in VMware Update Manager

Byron_Zhao — Wed, 18 Nov 2009 16:55:46 GMT

Just have an VMware Update Manager 4 installed, but it failed to download any patches. I already have network team open up our proxy on port 80/443 to allow this server connect to *.vmware.com, *.shavlik.com, and *.microsoft.com. From this server, I have no problem with IE browsing these three websites. Test Connection still won't work since proxy is still not allow ICMP packets to ping.

When I checked Update Manager's log, I found the following messages. Does anyone know what might cause this? Thanks in advance.

httpDownload, 730 Error 12007 from WinHttpSendRequest for url https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml
httpDownload, 418 Download https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml failed, err: Error 12007 from WinHttpSendRequest for url https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml
httpDownload, 433 Reached retry download limit
downloadMgr, 403 Executing download job {98400624} throws error: Reached retry download limit
downloadMgr, 463 Download failed for url: https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml
downloadMgr, 468 Download job {98400624} finished, bytes downloaded = 0; notify all
downloadMgr, 278 Download job {98400624} finished
downloadMgr, 291 Removing download job {98400624} in queue
downloadMgr, 310 Current download count: 0
updateDownloaderImpl, 175 download file error, retring: downloading file: https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml failed, 0 bytes downloaded.
downloadMgr, 357 HttpDownloadFile:: url=https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml, destPath=C:\DOCUME~1\SV-VCA~1\LOCALS~1\Temp\vcibswxiyrp.tmp

Compliance is Missing

cnetbuild1 — Fri, 13 Nov 2009 16:49:27 GMT

I usually update guests with WSUS. Today, I tried the Update Manager. When the update manager finished, I logged in to find WSUS still had some updates that needed to be done. So, I went into Update Manager to seek out those updates to see why they weren't applied. One of the missing updates (I only hunted through the list until I found one) was for KB 969947. It was critical severity, and it was released on 11/9. Under COMPLIANCE it says "Missing". What does Missing mean? Does it mean I have to run remediation again and it would install? Or does it mean it is missing from the update manager's library? I'm confused.

Update Manager - Error connecting to VMware vCenter Update Manager - Database temporarily unavailable or has network problems.

John S — Mon, 01 Jun 2009 20:51:07 GMT

I have uninstalled and reinstalled, I've triple checked that I can log on to the VCenter server using the Update Manager account that is DB Owner on the Update Manager database. I can connect to SQL using the ODBC SQL 2008 native client under that same account. But we get the same error from multiple machines when we install and run the VCenter plugin.

Any Ideas?

The VM needs to be moved to another host?

dflint — Wed, 18 Nov 2009 15:56:11 GMT

vCenter 4 is running on a VM on vHost1. When trying to run an update for vHost one I receive this message.
The host has a VM vCenter with VMware vCenter Update Manager or VMware vCenter installed. The VM needs to be moved to another host for the remediation process to proceed.

Before I move the VM running vCenter to another host I thought I should ask if there is a better way to update vHost1?

Thanks for your help. This is all pretty new to me.

List of current patches

jeffoutwest — Tue, 17 Nov 2009 20:34:16 GMT

Hello all,

I have a few questions about managing ESXi embedded hosts in a vCenter 4.0 environment:

Is there a repository that I can review to evaluate the current patches out for ESXi embedded v 4.0?

Is the prefered method to patch, such as use Update Manager, or can the Host Utility also be used for vCenter controlled hosts?

Also, is there a need to use the remote command line interface to apply any patches, or is this strictly for kernel parameter adjustments?

As always thanks for your time. -Jeff

Can't enable Update Manager

llamaware — Tue, 17 Nov 2009 19:10:31 GMT

My problem is similar to the one found in this discussion:

http://communities.vmware.com/thread/214413?start=0&tstart=0

I have installed Vcenter on a VM, and on a seperate VM installed Update Manager. During the Installation of Update Manager I followed all the steps and pointed the Update Manager at my Vcenter server (They are both Windows Server 2008 SP2). It recognizes that the Update Manager has been installed, however when I right click enable, nothing happens. It is a clean install and there are no older Plug-Ins installed. I have rebuild the Update Manager VM a few times and still have the same problem. When I run a netstat on the VCenter server it shows the IP Connection and the correct port is established. Has anyone else had this problem/Any Suggestions

Update Manager/UMDS Error (Disconnect Environment)

twd711 — Fri, 06 Nov 2009 16:25:46 GMT

I have update manager setup correctly within one of our three environments and have been able to patch our servers with no problem. I have two other environments (these two are disconnected however) which are both managed by separate instances of VCenter. I was wondering what the best approach would be to patching these disconnect servers. I have read the VMware guides and have tried downloading all patches using UMDS, exporting the patches to an external USB, and then trying to import them into the disconnect environment's VCenters but have been unsuccessful in the import. Not sure if anyone has had any luck with this and if they have any tips on how to do this successfully.

Here is my problem. I try using the following command to import the patches

vmware-updateDownloadCli.exe --update-patch e:/vmpatches --config-import esx --vc-user vcadmin --> e:/vmpatches it the local directory on VCenter where the patches are located

It looks like it is working and then I get the "Download/Import Task Failed"error after a bit. I then go into VI Client to check the details and it tells me, "Failed to import the update signatures and update packages from E:/VMpatches. Downloading host update metadata failed after trying 1 time"

Any ideas?

No Enough Storage Error in Vcenter?

stanj — Mon, 16 Nov 2009 19:04:03 GMT

I have upgraded to vCenter 4, vCenter Client (on four PCs), ESX 4 on one ESX Server, and upgraded tools and hardware on the VMs on the ESX Server.

This morning, I saw the attached?

I had to "kill" the client with the task mgr.

Has anyone else seen this type of error?

As of now, everything seems to be ok and there was plenty of space and RAM as I viewed the ESX Server from another client when the error was shown.

thanks

usage of Update manager

xybal — Thu, 12 Nov 2009 13:59:09 GMT

Hi,

i've installed plug-in for update manager. I've also well configured my proxy (test successfull).

I've launched "Edit update Download wizard". I can see that it started to download something ... now this info is out of "task bar" and I don't know if it's finished or not.

How can I see if it finished to download all updates for my ESX nodes ? Where are these updates stocked ?

Thx for your help

VUM Baseline Details Blank

JasonDubya — Thu, 12 Nov 2009 15:48:38 GMT

I'm running into an odd issue while attempting to apply updates for the first time in VI Client 2.5 on a ESX 3.5u3 host. When I go to the Update Manager tab, I see I have multiple updates that need to be applied (as shown in the attached picture). However, if I click on the Not Compliant link or attempt to remediate, I do not see the updates.

When I attempt to remediate the hosts, I can check the Select All box and below I will see 86 of 86 updates will be remediated, but when I click Next, I get an error stating Object reference not set to an instance of an object.

Has anyone seen this issue before? If you have or not, does anyone have any idea how to resolve this? Thank you.

VMWare Update Manager Extension never installs?

paulsmithau — Wed, 30 Sep 2009 00:58:13 GMT

I have an issue where the VMWare Update Manager Extension never installs? On the plugin manager screen the :Status" for the Update Manager Extension always says "Download and Install..." even after running the install. (see attached screen shot)

Any help / ideas is appreciated

Cheers

-Paul

Update Scan fails with unknown failure

mcvmwaresupport — Thu, 12 Nov 2009 00:43:22 GMT

I've a strange issue happening on my vSphere environment. When I try to scan a cluster or an individual host, I get the error:

Scan Entity
esxserver
VMware vCenter Update Manager had an
unknown failure. Check Tasks and Events
tab and logs for more details.
user
11/11/2009 7:38:08 PM
11/11/2009 7:38:08 PM
11/11/2009 7:38:09 PM

When I get into the events on a host, I see the following:

Failed to scan esxserver
for patches
error
11/11/2009 7:38:09 PM
Scan Entity
esxserver
user

XXX TaskEvent.formatOnHost not found XXX
XXX TaskEvent.category not found XXX
11/11/2009 7:38:08 PM
Scan Entity
esxserver
user

This all started this past week. I'm not sure what could have caused this, but I'm having trouble figuring out where to go from here. Any ideas?

update manager baseline dynamic

msaville — Wed, 11 Nov 2009 13:55:12 GMT

Okay so if you have your baseline set to dynamic why would you ever need to add inclusions? Aren't the inclusions packages that update manager feels aren't needed?

Is there ever a case where the dynamic setting is not enough.

Thanks

Remediate entity just sits at 33%

joemailey — Mon, 09 Nov 2009 18:51:29 GMT

It puts esx 4.0 host in to maintaince mode and then doesn't do anything else.

Just sits at 33%.

anyway to do this and watch if it is actually doing something?

Update Manager Service not starting when vCenter server restarts

pacmantravis — Fri, 30 Oct 2009 16:21:52 GMT

Hi there,

Every time we restart our vCenter server the "update manager" does not start. We can manually start the service just fine, but shouldn't it start automatically?

Now, we realized this happened once we changed the hostname of the vcenter server.

I've seen a few KB's on this and have applied the changes they suggested but we still have this issue.

Any advice?

Upgrading hosts from 3.5 U1 to 3.5 U4 taking 3 times normal duration

jmedd — Mon, 02 Nov 2009 10:40:43 GMT

I have a number of hosts to upgrade from 3.5 U1 to 3.5 U4 for which I am using Update Manager on Virtual Center 2.5 U4. During my initial testing it was taking approx 20 mins to completely update the host, including the reboot and final tasks. All the baseline contains is ESX 3.5 U4.

During the weekend just gone I upgraded a number of hosts of identical hardware to those in the testing and the time to complete each one was approx 1hr 10 mins. During the installation time processor usage on the host is high for the intital 20 mins then nothing for 10
mins - this coincides with 'Installing' messages in VC for 20 mins then nothing in VC for 10 mins. Subsequently there is a similar pattern of high process for 10 mins, then nothing for 10 mins and carries on
like this until completion.

The behaviour and time to completion is the same whether I update two hosts concurrently or a single host at a time.

This is causing me significant issues for the amount of time to complete the remaining hosts. Does anyone have any ideas on how I might get the speeds back up to the initial levels or maybe my expectations are too high and this is the expected time it should take to carry out the update from U1 to U4?

Thanks

Re-configure VUM to different vCenter?

PAFan23 — Thu, 29 Oct 2009 18:56:24 GMT

I need re-direct my current VUM to a different vCenter without re-installing VUM. How can this be done?

Can you configure Update Manager not to download updates upon initial installation?

explorer364 — Mon, 02 Nov 2009 19:30:31 GMT

Hello all,

Originally update Manager was installed inside of VC 2.5 and it immediately started downloading updates which caused a very large bandwidth problem at our local office. During which someone tried to stop the VMware Update Manager service and it caused a problem with the Virtual Center Server service which in turn corrupted the VC DB. Needless to say, another instance of VirtualCenter 2.5 will be installed on a fresh box but I need to know if I can schedule the updates to download during non-business hours after the initial install. I wasn't the one who installed VC initially so I'm trying to get all the info up front so that there isn't another bandwidth problem during business hours.

Thanks to all who reply!

Update Manager Latest Build Number ?

TonyJK — Sun, 01 Nov 2009 23:57:22 GMT

I would like to know

1) How can we find out the build number of Update Manager in VI Client ?

2) What is the latest build ?

3) Can we download Update Manager for vSphere separate from VI Client ?

Thanks

Agent Installation

Zonker — Thu, 22 Oct 2009 18:52:40 GMT

Hi everyone,

I'm looking at installing VUM for ESX patching only (we have existing solutions in place for guest patching). I want to make sure that no guest agents are installed by VUM. The Admin guide says that for Windows, the agent is installed the first time a remdiation is scheduled, or when a scan is initiaed on a powered-on guest. The one I'm not so sure about is the Linux agent. The guide says that the Linux agent is installed when a powered on Linux guest is added to the Virtual Infrastructure Inventory.

Is there a setting somewhere to ensure that no agents are automatically installed?

Thanks!

Zonker

Configure update manager repository

hurdle — Thu, 24 Sep 2009 13:22:57 GMT

Good morning. Is there a way to configure the update repository so that patches only stay for so long?

Overtime all the patches are taking up quit a lot of space and many of the patches have already been installed and no longer needed.

Thanks

Host upgrade Question

Bryon@gbdarchitects.com — Thu, 29 Oct 2009 22:50:09 GMT

We upgraded all our Hosts to vSphere 4.0 with update manager as recommended. All went well and things seem to be running just fine. However we have one ESXi (we only have one) server that the upgrade baseline has flagged as incompatible, the Message is "Upgrade to same version is not supported"

Ummm., if it is the correct version and VUM knows it why is it flagged as needing upgraded and incompatible?

The baselines we are using are all the default ones, we have no need to customize them yet.

This is just an annoying little glitch, does anyone know how to correct it?

Remove Conflicting update from Update Manger...

Bryon@gbdarchitects.com — Thu, 08 Oct 2009 23:15:13 GMT

We do not have a "Cisco Nexus 1000V Virtual Ethernet Module" that is updated with update VEM400-200906002-BG however the update has downloaded to our update repository. Now all the VMKernel updates list as "Conflicting" and I can not install them. I have tried to remove the update from the baselines but that does not matter. It seems just having the update in the Depot will prevent the kernel update "conflicts" from installing. We have never installed this update and just need to remove it from the Depot. So my question how?

Now I am no expert and may be completly off base here, if so please let me know. I simply need to remove (or depreciate?) this update to allow the other updates to go through. I think....

Any suggestions welcome.

VUM plugin connecting to wrong IP

mburutzis — Mon, 26 Oct 2009 18:32:34 GMT

Hi all,

I am trying to activate my update manager plugin and keep getting a connection failure. When I look at the logs, I notice that it tries to connect to the second NIC on my VC server instead of the 1st NIC. Any idea on how to force it to use a specific IP?

Thanks,

Michael

Installing VMware Update Manager (vCenter 4) and authentication

paradox — Sun, 25 Oct 2009 05:08:05 GMT

Hi all,

This should be fairly straight forward. Can somebody please confirm something for me?

In VI3 when you install VUM and enter a u/p this is used for the install only. Is this still the case with vSphere? The installer now says ...."Update Manager will need this information to connect to the vCenter Server at startup." This is unclear, is this just for the startup of the installer or startup of VUM each time the service starts?

Cheers

Dan

VUM can't scan ESX4 hosts :(

mlubinski — Tue, 13 Oct 2009 19:37:36 GMT

Hi,

I don't really know what happened.First I upgraded current 2.5 version with vCenter4. Then I performed also VUM upgrade (with database upgrade). No errors were reported. Then I successfuly upgraded (well not exactly) 2 ESX hosts to vSphere by attaching upgrade baseline. During upgrade of first host one thing was deleted - IP configuration on vSwif0, so service console didn't work (i had to manually re-enter this IP).

But upgrade finished completely. After this I wanted to scan these 2 ESX hosts with patches, but I am getting error like on attached screens. I checked VC config, and it shows correct IP. these 2 ESX hosts can ping ip of VUM.

I checked esxcfg-firewall, and added updateManager to services, but still no luck.

output from esxcfg-firewall -q is:

Incoming and outgoing ports blocked by default.
Enabled services: CIMSLP ntpClient VCB CIMHttpsServer sshClient vpxHeartbeats updateManager CIMHttpServer sshServer

on ESX log (/var/log/vmware/esxupdate.log) there are following errors:

2009-10-13 21:07:18 DEBUG: lock: Lock file /var/run/esxupdate.pid created with PID 29845
2009-10-13 21:07:18 INFO: esxupdate: --
Command: scan
Args:
Options: {'nodeps': None, 'all': None, 'retry': 5, 'vibview': None, 'nocache': None, 'loglevel': 'DEBUG', 'cleancache': None, 'bundles': None, 'nosigcheck': None, 'bundlezips': None, 'olderversion': None, 'proxyurl': None, 'meta': ~~'http://10.0.240.250/vci/hostupdates/hostupdate/vmw/metadata/vmw-ESX-4.0.0-metadata.zip'~~, 'timeout': 30.0, 'cachesize': None, 'HA': True, 'maintenancemode': None}
2009-10-13 21:07:18 DEBUG: vibcache: Esxupdate Vib database not loaded - /etc/vmware/esxupdate/vibs.xml does not exist yet.
2009-10-13 21:07:18 DEBUG: downloader: Using /var/cache/esxupdate/metadata-4287445728216820101 for zip http://10.0.240.250/vci/hostupdates/hostupdate/vmw/metadata/vmw-ESX-4.0.0-metadata.zip
2009-10-13 21:07:18 DEBUG: downloader: Downloading http://10.0.240.250/vci/hostupdates/hostupdate/vmw/metadata/vmw-ESX-4.0.0-metadata.zip to /var/cache/esxupdate/metadata-4287445728216820101/metadata.zip...
2009-10-13 21:07:18 ERROR: esxupdate: An esxupdate error exception was caught:
Traceback (most recent call last):
File "/usr/sbin/esxupdate", line 234, in ?
cmd.Run()
File "/usr/lib/vmware/python2.4/site-packages/vmware/esx4update/cmdline.py", line 433, in Run
metadata = self.GetCombinedMetadata(usePkgDb=usePkgDb)
File "/usr/lib/vmware/python2.4/site-packages/vmware/esx4update/cmdline.py", line 135, in GetCombinedMetadata
metadata.Load(iface = self.iface)
File "/usr/lib/vmware/python2.4/site-packages/vmware/esx4update/VibCache.py", line 422, in Load
raise errors.MetadataDownloadError(e.url, e.local, e.err)
MetadataDownloadError: ('http://10.0.240.250/vci/hostupdates/hostupdate/vmw/metadata/vmw-ESX-4.0.0-metadata.zip', '/var/cache/esxupdate/metadata-4287445728216820101/metadata.zip', 'Errno 14 HTTP Error 404: Not Found')
~~root@esx-001 esxupdate~~#

On vCenter I see that on D:\VMUPDATE\hostupdate\vmw\metadata\vmw-ESX-4.0.0-metadata.zip exists.

I also checked log in path C:\Documents and Settings\All Users\Application Data\VMware\VMware Update Manager\Logs\vmware-vum-server-log4cpp.log

<esxupdate-response>
<version>1.20</version>
<error errorClass="MetadataDownloadError">
<errorCode>4</errorCode>
<errorDesc>Failed to download metadata.</errorDesc>
<errorDesc>Errno 14 HTTP Error 404: Not Found</errorDesc>
<url>http://10.0.240.250/vci/hostupdates/hostupdate/vmw/metadata/vmw-ESX-4.0.0-metadata.zip</url>
<localfile>/var/cache/esxupdate/metadata-4287445728216820101/metadata.zip</localfile>
<message>Errno 14 HTTP Error 404: Not Found</message>
</error>
</esxupdate-response>

I have no clue how to fix this problem. Did anyone see this before (after upgrading to vSphere)?

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Not able to install VMware Vcenter Update manager 4.0 Plug in

jithinraj — Wed, 21 Oct 2009 10:34:15 GMT

Hello Guys,

I have installed vSphere Client on my laptop (windows XP) also I was able to install Vcenter converter 4.1 plug in. But I am not able to install VMware Vcenter Update manager 4.0 Plug in. I checked in add/remove programs and its showing as installed but Vcenter plug in manager status is showing this plug in is not enabled.

Can any one please help on this....

Regards - Jithin

Remote Update Manager server with different http port

khughes — Wed, 21 Oct 2009 21:05:25 GMT

To make it simple, I think I might have a couple of issues, but I installed the update manager on a remote server (not on the VC server) and since it also runs the WSUS updates, I couldn't use port 80 for the http port so I changed it to 81. I'm having issues with the VC connecting to the update manager server. I can't download the plug-in to enable. Also I noticed that there was a full install of 2.5u3 done on our VC server, which also included update manager. Do I need to uninstall that before the new one would link up?

Kyle

Use Update Manager over a slow WAN Link

noesberger — Thu, 13 Aug 2009 11:46:58 GMT

We have the Virtual Center installed in Switzerland and are managing ESX Server in whole Europe.

When I try to use the Update Manager to Patch the ESX-Server on a Remote Location (Connected over a 2-3 Mbit's Network) I receive always the following error in the Virtual Center:
Task: Install, Status: Operation timed out.

When I check the log on the ESX Server directly (esxupdate.log) I can see that it's still downloading the file from the Update Manager.

Can I confiure somewhere the time, that the Update-Manager/esxupdate/VC wait's until the operation time outs.
Because always after 15 Minutes I receive the error, because the patch is not yet copied to the esx-server.

Update Manager and ESX Host "rollback"

millardus — Tue, 20 Oct 2009 12:12:47 GMT

Hi there

I am new to the forum and relatively new to ESX and VMWare 3.5 so am cutting my teeth with Update Manager at the moment. I'm also busy reading the UM guide and in the meantime have thought of a question.

How do you "rollback" a patched ESX Host? I assume if a patch "breaks" something on the Host your easiest option is to rebuild it yes? Or is there a simple method for removing the patch that broke it? As far as i can rationalise, without knowing enough yet, you cannot image an ESX host beforehand like you can with a VM (I'm sure that's the case but thought I'd ask anyway).

And one more thing please

I have tested the UM process by creating a fixed baseline, attaching it to a VM of mine, scanning the VM and now remediating it. At the point where it asks whether I want a snapshot taken, on this occason i say no.

However, what about when remediating an ESX host? My environment is a 6 node ESX cluster and neither HA nor DRS are enabled. The process I would follow is this:

Create Fixed Baseline for critical + Security patches
Attach Baseline to Host
Scan Host
Shutdown or migrate VM's
Put ESX Host into Maintenance mode
Remediate Host
Take ESX Host out of Maintenance mode
Move VM's back onto ESX Host

Does the above sound alright?

Error 25085.Setup failed to register VMware vCenter Update Manager extension to VMware vCenter Server

guyrleech — Wed, 21 Oct 2009 19:56:35 GMT

Thought I'd share this as its taken me a while to figure out why an Update Manager install on top of a working vCenter 4.0 kept failing with the above error. This was on x64 but I suspect it will be the same on x86.

Although you can generate an MSI log from the update manager installer executable (it doesn't like you running the msi directly), this doesn't help as it just gives the error message without any detail or context. The key log file was vminst.log which is found in %TEMP% for the user running the installer. In there it gives the command line given to the vciInstallUtils.exe program (which is run by a custom action) which when run manually shows me that I've been a muppet and given the account that I specified for VC access in the installer the wrong permissions in VC. A quick change of the permissions, rerun the installer and it's working.

It's also interesting because it shows why you need to have no special characters, such as spaces or quote marks, in the password you specify since it is passed unquoted, via the -P option, to the vciInstallUtils.exe program so spaces will be interpreted as a separate command line option.

VMware Update Manager-build-162871: 10/21/09 19:44:55

Begin Logging

VMware Update Manager-build-162871: 10/21/09 19:44:55 --- CA exec: VMRegisterExtension
VMware Update Manager-build-162871: 10/21/09 19:44:55 INFO: Reg/UnReg extn command: "-v 192.168.0.30 -p 80 -U "leech\svc_vmware" -P *** -S "C:\Program Files (x86)\VMware\Infrastructure\Update Manager\extension.xml" -C "C:\Program Files (x86)\VMware\Infrastructure\Update Manager
" -L "C:\DOCUME~1\admingl\LOCALS~1\Temp
" -O extupdate"
VMware Update Manager-build-162871: 10/21/09 19:44:55 AppendPath::done Path: C:\Program Files (x86)\VMware\Infrastructure\Update Manager\vciInstallUtils.exe
VMware Update Manager-build-162871: 10/21/09 19:44:55 Found "C:\Program Files (x86)\VMware\Infrastructure\Update Manager\vciInstallUtils.exe"
VMware Update Manager-build-162871: 10/21/09 19:45:00 Process returned 199
VMware Update Manager-build-162871: 10/21/09 19:45:00 Error:: Unknown VC error
VMware Update Manager-build-162871: 10/21/09 19:45:00 ERROR: VUM registeration with VC failed
VMware Update Manager-build-162871: 10/21/09 19:45:00 Posting error message 25085

The vciInstallUtils.exe run manually with the command line from the log file gave:

logUtil, 250 Product = VMware UpdateManager, Version = 4.0.0, Build = 162871
VC server URL: http://192.168.0.30:80
~~2009-10-21 20:16:05.931 03892 info 'Extension'~~ Connecting to host 192.168.0.30 on port 80 using protocol http

~~2009-10-21 20:16:05.978 03892 info 'Extension'~~ Authenticating user leech\svc_vmware
~~2009-10-21 20:16:06.009 03892 info 'Extension'~~ Logged in!
MethodFault error: vim.fault.NoPermission
installerRunVCCommand, 381 VCSERVER The extension registration failed
installerRunVCCommand, 384 VCSERVER Register extension failed 1066

I hope this saves someone else the few hours it has taken me to get to the bottom of it.

Guy Leech
VMware vExpert 2009

---
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Host update times out

BillStirling — Wed, 12 Aug 2009 19:15:24 GMT

Hi we have installed ESX3.5.0U4 on two hosts and vCenterv2.5.0U5 on a physical server. TheHosts are confgured as an HA DRS cluster.

The vCenter downloads the update repository OK and I can create a Baseline and apply it to the two servers and scan agains the baseline.

The problem occurs when I try to remediate. The Host to be remediated goes into Maintenance and the remediate task goes to39% and a task "Install" is started but it just sits there and after 15-20mins the update fails with a time out error.

After the failure I cannot take the Host out of maintenace mode or reboot from the VI client. I have to connect to the console and do a shutdown -r now. When the host reboots I can take it out of maintenance mode.

If I manually put the host in maintance I get the same result.

DNS appears OK as I can ping the VC from the hosts by name and vice-versa.

Any help appreciated

Bill

Replace UpdateManager PKI certificate

kvv — Thu, 08 May 2008 13:23:57 GMT

After replacing the default VUM certificate with our own certificate, UpdateManager no longer connects to VirtualCenter.

What I did:

Replaced the rui.* files on the VUM server in O:\Program Files\VMware\Infrastructure\Update Manager\SSL
Replaced the file public.key (containing the VUM public key) on the VirtualCenter server in

C:\Program Files\VMware\Infrastructure\VirtualCenter Server\extensions\com.vmware.vcIntegrity

Restarted the VC and VUM services.

However VirtualCenter comes up with the error:
"The VMware Update Manager cannot accept requests now because VirtualCenter server cannot be reached, or the database cannot be reached, or it is in the process of stopping"

The VUM Log file shows the following:
~~2008-05-08 13:40:07.657 'VcIntegrity' 2544 info~~ Connecting to host <hostname_removed> on port 443 using protocol https

~~2008-05-08 13:40:07.798 'VcIntegrity' 2544 info~~ Authenticating extension com.vmware.vcIntegrity
~~2008-05-08 13:40:08.017 'Locale' 2544 warning~~ FormatField: Optional unset (integrity.fault.NoVcConnection.vcServer)

If the original rui.* files on VUM and public.key on VC are restored and the services restarted everything works again.

What is the correct way to replace the certificates of UpdateManager?

How to retrieve the LoaderExceptions property

773gb3003 — Wed, 14 Oct 2009 19:00:07 GMT

I'm trying to enable the VMware Converter Enterprise Client in vCenter 2.5 and I'm getting the error message "Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information."

Where do I go to retrieve the LoaderExceptions property?

Thanks.

Update: I fixed the error message by running an install / repair on the Enterprise Client. But I'm still curious about where to locate the LoaderExceptions property.

Thanks.

Waiting for Inventory Collector to Finish ?

TonyJK — Mon, 28 Sep 2009 03:06:38 GMT

We just update the latest patch on an ESX 4.0 Host.

When it reboots, it stops at the stage "Waiting for Inventory Collector to Finish". Is it a VC issue or an ESX host one ?

Thanks

Update manager 4 unable to download patches

AllBlack — Fri, 03 Jul 2009 12:44:04 GMT

Hi,

I just took my first steps with vsphere by upgrading to vcenter 4. That part went rather smoothly
but I have some issues with update manager. I am unable to download patches.I did provide my proxy setting under the configuration tab and when I test connection it seems to work.
I can also get to url through browser just fine. However when I go to schedule tab and choose to download patches now I get a message that I can't get to url.
What gives? Should I set proxy in vcIntegrity file instead?

Cheers

Please consider marking my answer as "helpful" or "correct"

Update Manager - How to update my View Manager 3 ?

Gwi — Fri, 09 Oct 2009 14:53:29 GMT

Hi everyone !

I've made some search, and maybe its a keyword problem or so, but I can't find any info how to update my View Manager 3 server via my Update Manager ... ?

Any clue ?

Thanks !

Guillaum

Jetty version in update manager with vCenter update 5

Jam111 — Wed, 07 Oct 2009 08:35:37 GMT

Hi all,

Can someone please let me know what version of Jetty ships with update manager within vCenter 2.5 update 5?

Regards

Jam

Update Manager connection account

js40687 — Tue, 06 Oct 2009 14:31:05 GMT

Hi, I have VC at 2.5 U3 and Update Manager the same, I was wondering if there is a way of working out what account was specified during the original install for Update Manager to connect to VirtualCenter. I'm trying to document the original setup before upgrading to vCenter

Thanks

Remote Update

NotAvailable — Thu, 01 Oct 2009 15:51:27 GMT

Hi all,

We have three sites connected via 1-2 MBit Links. In one rmeote site is on, in the other remote site are 2 ESX Hosts connected to the VC in the Headquarter.

Is there a way to bring updates to the remote ESX hosts via DVD (burned in headquarter) so the updates do not need to be transferred via 1 MBit connection?

I know there is a SC-command, but afaik do you need to explicitely list allpatches in the correct order - and thats not quie "user friednfly". Is there a more comfortable way?

Thank You!

Marcus

Can't Remidate Baselines

khughes — Mon, 05 Oct 2009 16:05:16 GMT

I've been trying to self teach myself update manager, it really isn't that hard but I can't seem to get it to see any baselines when I want to remediate the server. Update manager has downloaded all the ESX host updates, I have created a fixed baseline that has just the updates I selected which I want installed and it shows up on the baseline window. When I got to the host and click remediate, no baselines show up to compare the host to, just a blank area where I assume the baselines should be displayed. Was hoping someone can point me in the right direction.

Kyle

Update VUM SSL certificates procedure?

DSeaman — Sun, 04 Oct 2009 03:58:35 GMT

What is the proper procedure to update the VUM SSL certificates with ones generated by a trusted CA? I know the procedure for vCenter itself, and I've successfully done that. However, just copying the three certificate files into the VUM SSL directory breaks VUM and the VIC throws a login error.

This is for vCenter/VUM 4.0.

Thanks!

Host certificate chain is not complete.

yougotiger0 — Wed, 30 Sep 2009 23:10:27 GMT

Recently we started our migration from ESX 3.5 to vSphere. We created a new vCenter Server from scratch and then moved over our 3.5 hosts. I just created a new vSphere 4 host and added it to our vCenter server. Everything seems to be in order with the exception that when I attempt to patch the server using the Update Manager, I get the following error in the tasks when I perform a scan:

Host cannot download files from VMWare vCenter Update Manager patch store. Check the network connectivity and firewall setup, and check esxupdate logs for details.

If I check the vCenter server log, I find the following as the reason (I'm supposing):

2009-09-30 13:46:07.528 02744 warning 'Libs' SSLVerifyCertAgainstSystemStore: The remote host certificate has these problems:

The host certificate chain is not complete.

I cannot seem to find anything useful regarding this error or how to alleviate it. Can anyone shed some light on how to get this working so I can update my host?

Error Connecting to VMWare Vcenter Update Manager

Saltin — Fri, 02 Oct 2009 13:15:43 GMT

Hi All,

We have a working install of Vcenter Server 4 and have installed Update Manager as well. We are connecting Update Manager to a SQL 2005 server, and using a DSN with Windows Authentication to a dedicated database, hosted on the SQL.

When we login to VSphere Client, we get an error "Error connecting to Vcenter Update Manager" and then the IP and SOAP port we configured during install of Update Manager. The error continues "Database unavailable or has network problems".

I've done some reading and have tried the following.

1) DSN configured to use Windows Authentication. Update Manager Service configured to use account which is DBO of SQL Database. DSN tests out fine, Update Manager Service will not start and says "terminated unexpextadly"

2) DSN configured to use SQL authentication (SA account) and Update Manager Service configured to use Local System account. Update Manager service will start, but I get the error mentioned above.

I should also mention both Update Manager and VCenter are installed on the same machine...

Any ideas would be appreciated!

Can't enable Update Manager

LarsLiljeroth — Tue, 09 Jun 2009 07:37:53 GMT

I have installed Update manager and Update manager Client. And i can see it on the plugin page. But nothing happenes when i try to enable it.
Any ideas. ?

Best regards
Lars Liljeroth

Update Manager permissions

rsmclane — Tue, 15 Sep 2009 22:47:03 GMT

I have a custom roll set up for Cluster Administrators to give permissions to people for different clusters set on the Datacenter and propigates down. Under the "VMware Update Manage" section of permissions, they have the "Assign Baseline" and everything under "Manage Updates". We use UM for hosts only, not VMs. They can scan for updates fine, and on the Update Manager tab of a host, they'll even see if the host is compliant or how many updates are out of compliance. The problem comes when they click on the updates that are out of compliance, the window pops up but isn't populated. No updates show in any of the views. This also becomes a problem when they try and Remediate a host. Since part of the wizard brings up the updates in a baseline that need to be run (and the same as before, they can't see the updates), it gets stuck here. So, any ideas which permissions I'm missing and on what object?

I'm happy to provide further explanations of our permissions set up if something needs to be clarified.

Message was edited by: rsmclane

This is on Infrastructure 3.5/VC2.5

VUM on vSphere Failed to download updates

ShaneWendel — Thu, 27 Aug 2009 20:57:57 GMT

I'm getting this message suddenly:

VMware vCenter Update
Manager had an unknown
failure. Check Tasks
and Events tab and logs
for more details.

What logs do I need to look at to find this error? Anyone else currently having issues downloading patches?

Shane Wendel, VCP
http://fatalsync.wordpress.com

vSphere Update Manager -- shared repository -- which API's

harkamal — Tue, 15 Sep 2009 12:30:00 GMT

I need to programatically configure Update Manager settings. Please see snapshot.
1. Set download source as shared repository
2. "Validate URL"
3."Apply"
4."Download Now"
Which API's or which ManagedObject/MOR do I need to use to achieve this ?
Appreciate if someone can point me to right direction.
Good day

Unable to enable update manager plugin

StefanWd — Wed, 30 Sep 2009 08:59:02 GMT

Hi,

After I did an upgrade from VC Server 2.5 Update 4 to Vcenter Server 4.0, i'am unable to enable the update manager plugin. I can download and install the plugin successfully but the state stays on download and install.

I uninstalled and installed the plugin and the client a couple of times, restarted all services and I tried to install the plugin on an other computer. I even reinstalled the whole Vcenter Server software (with cleared oracle database) . but nothing worked!

The vcenter server is managing 1 ESX 3.5 Update 4 Host.

Do you have any ideas?

Please help me!

THX

internal repository

RobMokkink — Mon, 28 Sep 2009 20:32:54 GMT

I am not allowed to have internet access, not even a proxy is allowed for our servers.
We have multiple environments with VUM servers. All our VUM servers are running on VI3.5 Update 4.

I am allowed to download patches on a server in the DMZ with proxy access. From there i wan't to let the VUM servers get the updates. I also wan't a patch repository for the vMA appliance.

Is it possible to get this to work?

Thanks in advance.

Update manager fails to load

samuk — Tue, 29 Sep 2009 10:44:40 GMT

I havejust installed Virtual center Server 4 and Update Manager.

When i log into the VI Client i get the following error:

The was an error connecting to the Vmware Vcenter update manager

servername:8084

Database is temporarily unavalible or has network problems.

The Update service is running ok, startign as the local system. If i change this to the Admin i get an error and the service does not start.

Anyone got any idea's?

Maintenance Mode Timeout with Update manager

jpoling — Mon, 28 Sep 2009 14:03:45 GMT

I am trying to use update manager to install ESX 3.5 Update 4 on the hosts in my cluster. When I remediate the host, DRS starts evacuating the VMs from the host;however, before it finishes evacuating the VMs, the maintenance mode task in vCenter times out with an "Operation Timed out" error. Ultimately the remediation fails and shows "Vmware Update Manager had a failure" in the tasks view in vCenter.

Has anyone experienced this behavior? Where do I need to look for more detailed reasons why this failed?

Thanks,

Jeff

ISCSI and SAN FC in VI 3.5

eltorito — Thu, 03 Sep 2009 13:41:05 GMT

Hello gurus!,

I have an enviroment VI 3.5 with FC SAN but now we need more hard disk space. I am thinking about use ISCSI SAN but some people says that is no correct (unstable) to use ISCSI and FC SAN in the same environment.

What do you think about that?

Thanks!

SSL Certificate Warning from UM plugin

skearney — Mon, 28 Sep 2009 14:52:23 GMT

I have replaced my default VC certificates with my own internal CA signed certs. I now no longer receiver a certificate warning in VC starts. However, now I am getting a certificate warning when the VUM plug-in is enabled. The message is:

The certficate received from "IP.xx.xx.xx" was issued for "FQDN". Secure communication with "IP.xx.xx.xx" cannot be guaranteed. Ensure that the fully-qualified domain name on the certificate matches the address of the server you are trying to connect to.

It would appear that I am being served the correct certificate; however the server is presenting itself as its IP address rather than its FQDN.

Has anyone come across this before?

Upgrading ESX update 2 to update 3 using update manager

sypen — Mon, 28 Sep 2009 00:58:31 GMT

We had 2 ESX clusters build which are in remote sites and are used for DR using SRM. When building the ESX servers the wrong media was given to the DR site and so

an older version of ESX update 2 was Installed on all the ESX servers on that site. I want to rectifiy this and get it up to the exact patch level that was installed on our primary site without rebuild the site.

Is it possible to use update manager to update to a specified patch/update version that we used to install on our primary site that was downloaded from vmware site using update manager?

Can't see KB 1013026 in Update Manager

goyer — Thu, 24 Sep 2009 06:38:24 GMT

hi,

I'm using Update Manager to only upgrade my ESX 4 host and they're all in build 175625. I'm seeing on vmware website the KB 1013026 for upgrading the host to the build 181792 but update manager doesn't download it. Do you know if the kb are available in update manager after some time like microsoft with the service pack or i have a problem on update manager.

Can you help me ?

Thx

Vmware Update Mangager Question

fish6288 — Thu, 24 Sep 2009 14:57:46 GMT

In the vCetner 4 console under "Recent Tasks" it shows "Download Patch Definitions" and status is queued. I have these from the last few days just sitting there queued and nothing happening. Is this normal or is something wrong? should these actually run and complete instead of just being queued?

The Update Manager server is on a different box then the vCenter server but they can communicate just fine and the Update Manager server does have a connection to the internet NOT using a proxy. The initial download of the patches worked fine, its just now the tasks show as Queued and i dont know why.

Also, the Update Manager is not pushing the VEM module out when adding servers to the Nexus switch..not sure if these are in anyway related but figured i would note this as well.

Thanks for any help.

Update Manager doesn't update

KellyOlivier — Thu, 24 Sep 2009 21:54:12 GMT

This problem has been plaguing me in multiple environments and its really starting to tick me off. I had vcenter 2.5 u3 running and when I remediate hosts even though there are newer patches in the baselines it doesn't install anything. The scans show to be fine and normal. After reinstalling everything including reimporting patches and also reinitializing databases I still have the same problem. So i figure its time to go through the hell of getting a newer version added to our basesline. I finally get it approved. I upgrade to 2.5 u5 and I still have this problem!!! I have a case in with vmware but its hard to get them our logs because of where I work. I have looked through them and see no errors or anything. I have seen a couple other boards where people could not get past 143128 build either. Anybody have anything to try? I have reinstalled everything and reimported...not sure what else there is to try. Anybody please help?

VMware Update Manager for vSphere

vmwarelima — Thu, 24 Sep 2009 14:27:47 GMT

I have installed vSphere into my environment and set up three vSphere Hosts in a cluster. I have an isolated network which I am trying to patch. Here comes the problem.

I have installed the UDMS service on a machine with internet access. Using the command vmware-UDMS -D have downloaded all patches for ESX to the folder C:\Program Files\VMware\Update Manager\HostUpdate.

I have then run the command vmware-UDMS -E this exported the patches to C:\Program Files\VMware\Infrastructure\Update Manager.

I have copied this Hostupdate folder with all the patches on an external device and copied it to a partition on my vCenter Server.

I then load up Update Manager to configure the repositry. I have put in the path E:\Hostupdate\ tried to validate url. It says not connected. I then apply without validating and try to download and it says check repositry path and repositry version. I am completely bamboozled.

Help

Thanx

Cannot install VMware vCenter Update Manager guest agent

WilliamEnright — Thu, 24 Sep 2009 13:21:11 GMT

After a failed remediation, I can no longer scan or remediate one VM. I've tried removing and reinstalling VMware Tools, Update manager agent - nothing seems to work.

Here's an piece of the Update Manager log:

vixWrap, 767 vm-1387: Reading guest registry key
vixWrap, 767 vm-1387: Reading guest registry key
vixWrap, 814 vm-1387: RunProgram(C:\Windows\system32\cmd.exe, /C md "C:\Program Files (x86)\VMware")
vixWrap, 850 RunProgram(C:\Windows\system32\cmd.exe, ...) = 1
vixWrap, 814 vm-1387: RunProgram(C:\Windows\system32\cmd.exe, /C md "C:\Program Files (x86)\VMware\VMware Update Manager Guest Agent")
JobDispatcher, 324 The number of tasks: 4
vixWrap, 850 RunProgram(C:\Windows\system32\cmd.exe, ...) = 1
vixWrap, 814 vm-1387: RunProgram(C:\Windows\system32\cmd.exe, /C md "C:\Program Files (x86)\VMware\VMware Update Manager Guest Agent\key")
vixWrap, 850 RunProgram(C:\Windows\system32\cmd.exe, ...) = 1
vixWrap, 814 vm-1387: RunProgram(C:\Windows\system32\cmd.exe, /C "echo y|cacls.exe "C:\Program Files (x86)\VMware\VMware Update Manager Guest Agent\key" /G "NT AUTHORITY\SYSTEM:F" "BUILTIN\Administrators:F"")
vixWrap, 850 RunProgram(C:\Windows\system32\cmd.exe, ...) = 0
vixWrap, 719 vm-1387: SendFile(local = ga-key-vm-1387, remote = C:\Program Files (x86)\VMware\VMware Update Manager Guest Agent\key\vciga-key.txt)
~~2009-09-24 07:41:24:743 'GAUpgrader.GAUpgrader{139}' 928 INFO~~ gaUpgrader, 288 Last restart failed, uninstalling GA
~~2009-09-24 07:41:24:743 'GAUpgrader.GAUpgrader{139}' 928 INFO~~ gaUpgrader, 565] GAUpgrader { vm: vm-1387, jobId:1253795827734928o#)K3'ZNz!$0/!b} Stopping GA
vixWrap, 767 vm-1387: Reading guest registry key
vixWrap, 814 vm-1387: RunProgram(C:\Windows\system32\net.exe, stop vci-ga)
vixWrap, 850 RunProgram(C:\Windows\system32\net.exe, ...) = 2
~~2009-09-24 07:41:26:009 'GAUpgrader.GAUpgrader{139}' 928 INFO~~ gaUpgrader, 608] GAUpgrader { vm: vm-1387, jobId:1253795827734928o#)K3'ZNz!$0/!b} Uninstalling GA
vixWrap, 767 vm-1387: Reading guest registry key
vixWrap, 767 vm-1387: Reading guest registry key
vixWrap, 814 vm-1387: RunProgram(C:\Windows\system32\cmd.exe, /C md "C:\Program Files (x86)\VMware")
vixWrap, 850 RunProgram(C:\Windows\system32\cmd.exe, ...) = 1
vixWrap, 814 vm-1387: RunProgram(C:\Windows\system32\cmd.exe, /C md "C:\Program Files (x86)\VMware\VMware Update Manager Guest Agent")
vixWrap, 850 RunProgram(C:\Windows\system32\cmd.exe, ...) = 1
vixWrap, 814 vm-1387: RunProgram(C:\Windows\system32\cmd.exe, /C md "C:\Program Files (x86)\VMware\VMware Update Manager Guest Agent\key")
vixWrap, 850 RunProgram(C:\Windows\system32\cmd.exe, ...) = 1
vixWrap, 814 vm-1387: RunProgram(C:\Windows\system32\cmd.exe, /C "echo y|cacls.exe "C:\Program Files (x86)\VMware\VMware Update Manager Guest Agent\key" /G "NT AUTHORITY\SYSTEM:F" "BUILTIN\Administrators:F"")
vixWrap, 850 RunProgram(C:\Windows\system32\cmd.exe, ...) = 0
vixWrap, 767 vm-1387: Reading guest registry key
vixWrap, 786 Foundry async operation error 4: A file was not found; embedded error = 278697028308056556; while reading guest registry
~~2009-09-24 07:41:30:353 'GAUpgrader.GAUpgrader{139}' 928 ERROR~~ gaUpgrader, 781] GAUpgrader { vm: vm-1387, jobId:1253795827734928o#)K3'ZNz!$0/!b} exception message: Foundry async operation error 4: A file was not found; embedded error = 278697028308056556; while reading guest registry
vimGuestInfoChannel, 299 Cancelling receive for VMvm-1387

Anyone have any ideas?

VUM Install failed

mrchiu — Thu, 17 Sep 2009 03:48:54 GMT

I have installed vSphere 4 vCenter but failed to install update manager .

The error described "Error 25113: Setup Failed to generate JRE SSL Key"

How can i fix this problem ?

Update Manager not compatible with SQL 2008 Standard edition?

JasonRaymore — Wed, 23 Sep 2009 13:22:30 GMT

I noticed in the compatibility documentation that, while vCenter Server 4 shows as compatible with SQL 2008 Standard, the vSphere Update Manager shows as not compatible with it (though it does say it's compatible with the Enterprise edition). Is this accurate? I've seen other discussions here indicating that in some cases the documentation is wrong. Has anybody here tried running vSphere Update Manager with a SQL 2008 Standard database and can confirm that this does or does not work?

Update Manager and Windows 2008 64-bit

Zahni — Wed, 03 Jun 2009 08:45:36 GMT

Hello,

I look at compatibility matrix, and found, the new Update Manager from VSphere is not supported in Windows 2008 64-Bit

Do I need two servers now für Update Manger and VCenter ?

-Zahni

Remediation of SQL SP's are failing

CsNoc — Wed, 16 Sep 2009 12:16:45 GMT

I'm able to use the update manager on almost any update, but I seem to get stuck on updating SQL Servers. These are failing.
When I than manually try to run the Service Pack update, there is only one of the components that still needs updating, the Database Components.
I've been searching the Internet and the VMWare communities, but I've found nothing that could point me in the right direction.

The Windows Event viewer is not showing any errors at all and the VMware update manager logs aren't telling me anything useful either.

Is the VMWare Update Manager having problems updating SQL service packs, or is this only happening for me?

Just some extra info:
All ESX hosts are version 4.0.0, 175625
The Guest has the latest tools & virtual hardware installed
The Guest is running Windows 2003 std R2 SP2
The Guest is running SQL Server 2005 standard (no service pack)

I've just tried another thing. In the SQL hotfix.log file I noticed that it was only running with the parameter /quiet.

When I manually run the executable with only this paramater, then the setup does not try to update SQL

When I manually run the executable with /quiet /allinstances then the update does try the server components.

Is this a feature that can be configured in VMWare Update Manager?

vmware update manager plugin comes back with "the remote server returned an error: (404) not found"

firestartah — Wed, 16 Sep 2009 10:23:26 GMT

We recently upgraded our virtual centre server to version 4 and now when i try download and install it from the plug-in manager page the vmware update manager plugin comes back with "the remote server returned an error: (404) not found"

Has anyone had this problem before and possibly worked out how to fix this?

Gregg Robertson, VCP, MCSE, MCSA, MCTS, MCITP

Cannot scan Linux VMs with VUM

kcarlile — Fri, 18 Sep 2009 21:45:54 GMT

I'm trying to update my Linux VMs using VUM under vSphere4/vCenter 4, and I'm not having any luck. I have a baseline with all the linux patches in it attached to my linux VMs, but when I go to scan them (powered on), it takes quite a while, then decleares this: "The server database does not contain the software inventory for the VM. Power on the VM and retry scan operation."

Any ideas? VUM works fine for my ESX hosts.

Virtual Machine Hardware Update Issue

bweatherl — Thu, 17 Sep 2009 16:24:25 GMT

We recently upgraded our infrastructure vSphere. We have successfully upgraded the VMware tools and Hardware version to 7 on all our servers, except one. The vCenter server is physical, but the SQL server hosting the vCenter and Update Manager databases is a VM. I was able to successfully update tools on the SQL, but when I try to update the hardware it fails.

Everytime vCenter shutsdown the SQL server to update the hardware it looses connection to the database, which causes the Hardware upgrade to fail.

I would imagine that this is a fairly common issue, but I haven't been able to find a resolution for it. Anyone have any ideas?

Thanks

Update Manager 4 Keeps Dissapearing

Ian78118 — Fri, 31 Jul 2009 09:50:10 GMT

Hi All,

Installed VirtualCenter 4 all working away nicely with sysprep etc. Since install updated manager (on same physical box as only managing 2 hosts at present).

I was able to install the ESX 4 Patches yesterday on my host however now all update manager options have dissapeared i.e no update manager tab on host or vms, or on the home screen.

The update manager client is installed service is running and have tried a reboot of the server.

Any ideas?

TIA

Update Manager Server

MNANCE152 — Wed, 16 Sep 2009 18:17:35 GMT

Can a single Update Manager server patch multiple VCenter Servers? I have a VCenter server for the local DataCenter and one for the Disaster Recovery Site.

Update Manager 4.0 PowerShell Library not available

noodz — Fri, 24 Jul 2009 10:58:45 GMT

Hello,

I notice on the VMware vCenter Update Manager Release Notes that "PowerShell Library is not available for this release".

http://www.vmware.com/support/vsphere4/doc/vsp_vum_40_rel_notes.html

As far as I can see the vSphere CLI doen't included any VUM APIs. Am I missing something, how can VUM tasks be automated with vSphere?

Thanks in advance

Update Manager supports Oracle 11g Release 1 (11.1.0.7.0)

t-miyashita — Wed, 16 Sep 2009 05:05:01 GMT

Hello,

Do you know Update Manager(VUM) supports Oracle 11g Release 1 (11.1.0.7.0)?
I know VUM supports Oracle 11g Release 1 (11.1.0.6.0).

Thank you!!

use update manager shared repository fails

ehinkle — Mon, 14 Sep 2009 23:37:47 GMT

I have downloaded and exported a repository using the vmware update download service installed on a different computer. When I move the repository to another computer (that does not have internet access) and try to configure update manager to use it as a shared repository, I keep getting an error that it is not connected. I have tried to connect to it via a usb drive and then I copied the files to a local E: drive and configured the shared repository to point to that path in the patch download settings but it always say's not connected. Any ideas why? According to the documentation I should be able to use a local disk as a repository. The path I am using is e:\vmpatches\hostupdate\ and then all the files are listed there. It has a hostupdate20-consolidated-index.xml file in the directory which I think would be the list of patches, as well as a update_metadata.xml file.

VUM on the same VM as vCenter

Chop12 — Wed, 02 Sep 2009 11:13:33 GMT

Hi All,

Has anyone got any thoughts on installing VUM on the same VM as vCenter. The VUM admin guide states this is not best practice as a reboot can cause patch deployment issues?!? Although in table 2-4 in shows both running on the same VM,,

I'm using SQLexpress for the vCenter DB and was planning to just select SQLexpress again for VUM.

Or should I create another VM and install VUM separately?

Thanks in advance.

Staging of Patches Fails - Operation Timed Out

hells_mels — Fri, 11 Sep 2009 16:31:24 GMT

We have our main office which has VC server and 3 node cluster of vSphere
hosts. Down the road we have our warehouse which has 2 node cluster of vSphere
hosts. There is a leased line between the office and the warehouse and the main
office VC manages all the hosts.

We've placed the Update Manager at the warehouse end and are trying to stage
patches to the main office. As a side note we used to have the Update Manager
at the main office, but had a similar problem to the one we're now
experiencing.

We're trying to stage the "Critical Host Patches" baseline.

The first problem we're experiencing is that the third host is not detected
so doesn't appear with a check box available for it in the staging wizard. Even
when you select staging to that host in particular, nothing is available for it.
I can't see any reason for this as it was upgraded at the same time as the
other hosts and is exactly the same hardware.

With the second problem, when we start the staging wizard process at the
cluster level, it all looks good, however, at 32%, the 2 hosts that are
detected are in process of being scanned, the task and event viewer shows that
scanning has been successful and lists all nine of the critical patches, but
the process then just hangs there and after 15 or so minutes comes back saying
that scanning of both hosts failed.

I’ve done the Update Manager log bundle collection, but I’m not sure what to
look for or where to look for it.

Any tips/suggestions would be gratefully accepted.

UM: Install Update timed out - how to monitor update process?

Darksun777 — Fri, 11 Sep 2009 10:00:50 GMT

Hi all,

we have an ESX 3.5 Server located in a DMZ. The vCenter Server is seperated by a firewall. When we use the Update Manager the operation timed out after 15 minutes,because the download of the updates is very slow.

When i check the esxupdate.log i can see, that the ESX is still downloading the updates. Via "ps aux" i can see that there is a update process still running: python /usr/sbin/esxupdate --HA -d http://10.33.68.229/vci/hostupdate

So my question is: How can i monitor the current state of the update progress? In vCenter i cannot see anything, because the operation is already timed out. Are there some console commands to get the current state, for example, if the host needs to be rebootet?

Thanks!

Installing Update 4 for ESX 3.5 using Update manager

techpaul — Thu, 06 Aug 2009 16:22:47 GMT

Hi,

I am trying to update 5 ESX 3.5 hosts from Update 2 to Update 4. I have created a baseline, choosing the fixed option and selecting only update 4. When I check the status column it shows that update 4 is not applicable to my esx host, how can this be?

I chose to remediate the baseline in any case to see if anything would happen, it starts and completes within 5 mins with no errors. I then reboot the host and can see that the build number has not change from 3.5.0 110268 (update 2), it looks like it hasnt done anything . I have checked on the VC server in the downloaded updates folder and can see that update 4 folder exists. We used update manager to update all esx hosts from update 1 to update 2 without any issues.

I have rebooted the vc server, checked eventviewer on the VC there are no errors, the update manager database is fine.

Any help is much appreciated

Weird Errors in update manager log files and behaviour

KevinR999 — Tue, 08 Sep 2009 13:15:02 GMT

Hi all,

I have a couple of strange issues on update manager.

1st one : I keep seeing

In the vmware-vum-server-log4cpp.log

JobDispatcher, 324 The number of tasks: 1
InventoryMonitor, 399 ProcessUpdate, Enter, Update version := 25
InventoryMonitor, 432 ProcessUpdate: object = vm-60; type: vim.VirtualMachine; kind: 0
InventoryMonitor, 1047 Still on queue: group-n27016.... Number of retries: 21
InventoryMonitor, 1047 Still on queue: group-s27014.... Number of retries: 21
JobDispatcher, 324 The number of tasks: 1
JobDispatcher, 324 The number of tasks: 1
JobDispatcher, 324 The number of tasks: 1
JobDispatcher, 324 The number of tasks: 1
JobDispatcher, 324 The number of tasks: 1
JobDispatcher, 324 The number of tasks: 1
JobDispatcher, 324 The number of tasks: 1
JobDispatcher, 324 The number of tasks: 1
JobDispatcher, 324 The number of tasks: 1
InventoryMonitor, 399 ProcessUpdate, Enter, Update version := 26
InventoryMonitor, 432 ProcessUpdate: object = vm-1350; type: vim.VirtualMachine; kind: 0
InventoryMonitor, 1047 Still on queue: group-n27016.... Number of retries: 22
InventoryMonitor, 1047 Still on queue: group-s27014.... Number of retries: 22
InventoryMonitor, 399 ProcessUpdate, Enter, Update version := 27
InventoryMonitor, 432 ProcessUpdate: object = vm-644; type: vim.VirtualMachine; kind: 0
InventoryMonitor, 1047 Still on queue: group-n27016.... Number of retries: 23
InventoryMonitor, 1047 Still on queue: group-s27014.... Number of retries: 23
internalScheduledTasksMgr, 196 Internal Scheduled Tasks Manager Timer callback...
internalScheduledTasksMgr, 678 InvokeCallbacks. Total number of callbacks: 7
internalScheduledTasksMgr, 745 Patch store disk free space is: 41793191936
internalScheduledTasksMgr, 787 Temp directory disk free space is: 6886457344
healthServiceMgr, 316 VMware Remote Device Server is green
healthServiceMgr, 316 VMware Update Manager Web Server is green
internalScheduledTasksMgr, 305 Internal Scheduled Tasks Manager Timer callback end of this timer slice.....Rescheduling after 300000000 microseconds
JobDispatcher, 324 The number of tasks: 1
InventoryMonitor, 399 ProcessUpdate, Enter, Update version := 28
InventoryMonitor, 432 ProcessUpdate: object = vm-196; type: vim.VirtualMachine; kind: 0
InventoryMonitor, 1047 Still on queue: group-n27016.... Number of retries: 24
InventoryMonitor, 1047 Still on queue: group-s27014.... Number of retries: 24
InventoryMonitor, 399 ProcessUpdate, Enter, Update version := 29
InventoryMonitor, 432 ProcessUpdate: object = vm-1173; type: vim.VirtualMachine; kind: 0
InventoryMonitor, 1047 Still on queue: group-n27016.... Number of retries: 25
InventoryMonitor, 1047 Still on queue: group-s27014.... Number of retries: 25
JobDispatcher, 324 The number of tasks: 1
JobDispatcher, 324 The number of tasks: 1
JobDispatcher, 324 The number of tasks: 1
JobDispatcher, 324 The number of tasks: 1
JobDispatcher, 324 The number of tasks: 1
JobDispatcher, 324 The number of tasks: 1
JobDispatcher, 324 The number of tasks: 1

WARNs in the logs, the download patch definitions bar has been sat at 60% for some time, could this be due to the speed of the downloads being slow, or is this an issue in talking to the update manager server.

2nd Issue :

On an upgraded vmware 3.5 install upgraded to VMware vSphere when update manager trys to download patches it sits at 33% permanently, now I have seen this before where there was a firewall in the way but on this case the firewall for this server has been set at ANY/ANY to remove it from the equation and it is still sitting at 33%, If i try to patch the ESX server up, it puts it into maintenance mode and then sits at 33% for now going on 4 hours.

Any help on this one greatfully received !http://communities.vmware.com/message/1357787/!!

Kind Regards

Kevin.

Update Manager on ESX 3.x

DanielAxelsson1 — Tue, 08 Sep 2009 06:50:25 GMT

I using Virtual Center 2.5 and ESX Server 3.0.2. I know I probably can't update or patch my ESX hosts but can I use Update Manager to update the VMware Tools on my VM's on these hosts?

We are not upgrading to ESX Server 3.5 - we will go directly to vSphere beginning early next year.

Thanks

/Daniel

Deploying custom patches and scripts through VMware Update Manager

changlinn — Tue, 25 Aug 2009 23:51:40 GMT

Hi, I am trying to work out if there is a way I can deploy patches to VMware guests from other vendors for custom software (usually an exe or MSI that allows silent install) and also deploy and run scripts (Batch VBscript and shell) via update manager. It looks like it could be do-able, ie we download the patch manually then make an edit to a table in the SQL database.

I can see the VCI_UPDATE_BASELINES table, and the VCI_PACKAGES table so I assume simply adding an entry to one or both of these will add the update, but how do I control the switches passed to the exe's and I assume the batch and other scripts need to pass back some error level to be verified to being installed.

Maybe I am just dreaming, but this would be an awesome way to deploy custom updates and broad sweeping changes to our systems.

Update Manager ESX Patching Procedure

zatara — Thu, 03 Sep 2009 23:35:09 GMT

I was wondering what the best practice is when patching an esx host through update manager? Do you just put the host in maintenance mode and let all the guests move on their own? Or do you disable DRS and manually vmotion guests, then patch the host. I'm concerned about over saturating guests being vmotioned.Or is that not a concern, because it will only do x amount and queue the rest?

Please let me know what the best route is. I typically have about 15 - 25 guests on one server a time.

Thanks

How do I create a baseline for Windows guests in Virtual Center 2.5?

jgonz_engr — Wed, 02 Sep 2009 22:26:02 GMT

How do I create a baseline for Windows guests in Virtual Center 2.5?

Could not stage patches using update manager on ESXi 3.5.0

Shanuvashd — Mon, 31 Aug 2009 16:02:27 GMT

Hi,

I am using Vcenter server 4 , ESXi3.5.0 110271

I am staging the patches to the esxi server using update manager.but i am getting the error

"VMware vCenter Update Manager had an unknown failure. Check Tasks and Events tab and logs for more details."

but i can successfully scan and download the patches. i need to stage them for remediation.

can some one help please. i have 2 host connected to the VC and i am getting the same error for both the host

shanu