VMware Communities: Message List - USB devices don't connect on any OSX/SP Fusion 2.0

Re: USB devices don't connect on any OSX/SP Fusion 2.0

etung — Wed, 03 Dec 2008 21:05:07 GMT

We've also had issue with USB since upgrading to 2.0. We have a mailStation 2 from Pitney Bowes and it worked flawlessly in 1.1.3, but is terribly erratic in 2.0.
Half the time it will not register at all with 2.0. We've gotten the same USB error with it also. I've ended up changing USB ports, and adding a USB hub to try and get it to behave.

Can you get a USB log as in Information Gathering for VMware Fusion?

It's still a bit flakey. Our USB Zebra thermal printer for UPS worldship also has to be reinstalled everytime we reboot the virtual machine.

Do you have printing passthrough enabled in the virtual machine's settings? If so, try turning it off?

Re: USB devices don't connect on any OSX/SP Fusion 2.0

Mark Bolick — Fri, 10 Oct 2008 15:41:06 GMT

We've also had issue with USB since upgrading to 2.0. We have a mailStation 2 from Pitney Bowes and it worked flawlessly in 1.1.3, but is terribly erratic in 2.0.

Half the time it will not register at all with 2.0. We've gotten the same USB error with it also. I've ended up changing USB ports, and adding a USB hub to try and get it to behave.

It's still a bit flakey. Our USB Zebra thermal printer for UPS worldship also has to be reinstalled everytime we reboot the virtual machine. Lots of USB issues with 2.0 it seems.

Re: USB devices don't connect on any OSX/SP Fusion 2.0

nerdboy777 — Fri, 10 Oct 2008 04:43:26 GMT

Thanks for the response.

Not sure what you mean by "I assume this isn't a device you've explicitly tried to connect?" I'm going with the stock settings in vmware, except for the trying to turn off USB 2.0. The device isn't recognized when I attach it. Strange thing is it works fine on a MacBook Pro with the same virtual container.

This is a full retail version of windows XP Pro. It also happens on a Vista clean install. Both with the latest updates and service packs.
The device that I'm connecting is a Garmin GPS that worked fine with this same virtual container on an older model iMac. It also doesn't work with my radar detector or a hard drive.
I've tried converting the container and a fresh install of XP with and without the service packs.

I do have an Apple BlueTooth mouse connected, working just fine.

I think I may have attached the wrong log here is the new one.

Thanks for any help you can provide.

Have a great day.

Re: USB devices don't connect on any OSX/SP Fusion 2.0

etung — Fri, 10 Oct 2008 01:47:07 GMT

The dialog seems to be indicating a device attached to the hub, not the hub itself. Looking at the log, I think the device in question might be a virtual USB mouse, which we use in some circumstances (there is also a virtual USB hub, which is normal and expected and explains where the hub is coming from).

I assume this isn't a device you've explicitly tried to connect?

I assume this is XP? What versions have you tried? Is this a full retail version or some customized/OEM version?

USB devices don't connect on any OSX/SP Fusion 2.0

nerdboy777 — Thu, 09 Oct 2008 21:05:16 GMT

I'm having a lot of trouble with version 2.0 of VMware fusion and usb devices. No matter which windows OS or service pack I keep getting the following errors. It doesn't matter which kind of device I use.

I'm using Fusion Version 2.0 (116369)

I've tried enabling and disabling USB 2.0 etc.

There is no hub involved

The devices all work fine in bootcamp.

When I click on the dialog it lists the usb devies as a 7 port hub

I've enabled logging and included the log file

Machine Confg:
Model Name: iMac
Model Identifier: iMac8,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.8 GHz
Memory: 4 GB
System Version: Mac OS X 10.5.5 (9F33)