VMware Communities: Message List - Cannot continue. The microsoft runtime dll installer failed for complete installation. VMware Server 2.0 rc1

SOLVED: VMware Server 2 rc1 install issue

om8000 — Mon, 07 Jul 2008 06:58:24 GMT

!SOLVED !

Ok, ok there are really some troubles considering vcredist and local security policy as you people mentioned before.

I tried some vcredist packages from microsoft. Install of vcredist was successfull, but VMware Server install error stays the same.

So what I have done at the end of all this is:

1. I started install and live it to fail, but iI did not press cancel or ok for stop installing.

2. Now i browsed to C:\Documents and Settings\Administrator\Local Settings\Temp{AF08C71F-F822-4416-87A9-2BBF5A8A5F12} which was

created during install. And I manually started vcredist_x86.exe. Error message appeared. "The system administrator has policies to prevent this instalation".

This message is not correct. I already have some other vcredist installatiion on my system (from microsoft.com)

Now I have manually started VMWare Server.msi, which was unpacked under the same directory. Success!

Since you could not say that this is Microsoft or VMware issue but local company issue, it would be nice, to include a nice warning message

on how to adjust security policies. It will be a very usefull time saving notice.

But ... the major catch is that I do not have any policies turned on!

Anyway, now I'm successfully running rc1 :)).

Below is my installation log (first run) ... where in the future - should also be a nice little notice

that something with security policy is not ok - and what else can I try.

BootStrapper: 07/07/08 08:26:02 Begin Logging
BootStrapper: 07/07/08 08:26:02 Info Command Line =
BootStrapper: 07/07/08 08:26:02 Info Admin = TRUE
BootStrapper: 07/07/08 08:26:02 Info OS Major Version = 5
BootStrapper: 07/07/08 08:26:02 Info OS Minor Version = 1
BootStrapper: 07/07/08 08:26:02 Info OS Build Number = 2600
BootStrapper: 07/07/08 08:26:02 Info OS Bitness = 32-bit
BootStrapper: 07/07/08 08:26:02 Info OS Platform = NT
BootStrapper: 07/07/08 08:26:02 Info OS Service Pack = 3
BootStrapper: 07/07/08 08:26:02 Info running from --> C:\Documents and Settings\Administrator\Desktop\VMware-server-2.0.0-101586.exe
BootStrapper: 07/07/08 08:26:02 Resource lpName = SKIPADMINCHECK NOT FOUND
BootStrapper: 07/07/08 08:26:02 Resource lpName = MINORUPGRADE NOT FOUND
BootStrapper: 07/07/08 08:26:02 Resource lpName = OPERATION, lpBuf = INSTALLUPD
BootStrapper: 07/07/08 08:26:02 Resource lpName = PRODUCTNAME, lpBuf = VMware Server
BootStrapper: 07/07/08 08:26:02 Resource lpName = PRODUCTCODE, lpBuf = {AF08C71F-F822-4416-87A9-2BBF5A8A5F12}
BootStrapper: 07/07/08 08:26:02 Resource lpName = LANGUAGES NOT FOUND
BootStrapper: 07/07/08 08:26:02 Resource lpName = VM_DATABASE, lpBuf = VMware Server.msi
BootStrapper: 07/07/08 08:26:02 Resource lpName = SFXINSERT, lpBuf = 1822720
BootStrapper: 07/07/08 08:26:02 Resource lpName = VMIOPTION, lpBuf =
BootStrapper: 07/07/08 08:26:02 Resource lpName = MINIMUM_9X_MSI, lpBuf = 200
BootStrapper: 07/07/08 08:26:02 Resource lpName = MINIMUM_NT_MSI, lpBuf = 300
BootStrapper: 07/07/08 08:26:02 Resource lpName = INSTMSIW, lpBuf = instmsiw.exe
BootStrapper: 07/07/08 08:26:02 Resource lpName = PROPERTIES NOT FOUND
BootStrapper: 07/07/08 08:26:02 Resource lpName = OLDCODES, lpBuf = {5B9605EF-01FA-4429-8174-5A1039B0A7A5};{FEE84D71-7FF0-46C1-AED4-1BD821D53A9F}
BootStrapper: 07/07/08 08:26:02 Resource lpName = HELPER_UI NOT FOUND
BootStrapper: 07/07/08 08:26:02 Info UI thread started successfully
BootStrapper: 07/07/08 08:26:02 Info Total unpacked size will be 558342304
BootStrapper: 07/07/08 08:26:02 Info Extracting setup files to "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp{AF08C71F-F822-4416-87A9-2BBF5A8A5F12}~setup\"
BootStrapper: 07/07/08 08:26:02 Loaded library kernel32.dll(2088763392)
BootStrapper: 07/07/08 08:26:02 C:\ has 3272691712 free
BootStrapper: 07/07/08 08:26:02 Freeing library: 2088763392
BootStrapper: 07/07/08 08:26:02 Info FreeBytes: 3272691712 Needed Bytes: 1127170368
BootStrapper: 07/07/08 08:26:02 --> instmsiw.exe 2585872
BootStrapper: 07/07/08 08:26:02 --> VMware Server.msi 549911552
BootStrapper: 07/07/08 08:26:28 --> readme.txt 912
BootStrapper: 07/07/08 08:26:28 --> vcredist_x64.exe 3161088
BootStrapper: 07/07/08 08:26:28 --> vcredist_x86.exe 2682880
BootStrapper: 07/07/08 08:26:28 Info No upgrade is necessary. System version meets minimum requirements
BootStrapper: 07/07/08 08:26:28 Info Windows Installer is already correct version
BootStrapper: 07/07/08 08:26:28 Found "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp{AF08C71F-F822-4416-87A9-2BBF5A8A5F12}~setup\vcredist_x86.exe"
BootStrapper: 07/07/08 08:26:28 Attempting to launch "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp{AF08C71F-F822-4416-87A9-2BBF5A8A5F12}~setup\vcredist_x86.exe /Q /C:"msiexec -i vcredist.msi -qn -leom+ C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\vm_vc8SP1.log ARPSYSTEMCOMPONENT=1""
BootStrapper: 07/07/08 08:26:29 Child exited with code 1625
BootStrapper: 07/07/08 08:26:29 Process returned 1625
BootStrapper: 07/07/08 08:26:29 Launching VC8 dll installer failed with 1625.
BootStrapper: 07/07/08 08:27:01 Deleting C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp{AF08C71F-F822-4416-87A9-2BBF5A8A5F12}~setup
instmsiw.exe
BootStrapper: 07/07/08 08:27:01 Found "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp{AF08C71F-F822-4416-87A9-2BBF5A8A5F12}~setup
instmsiw.exe"
BootStrapper: 07/07/08 08:27:01 Deleted file C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp{AF08C71F-F822-4416-87A9-2BBF5A8A5F12}~setup
instmsiw.exe
BootStrapper: 07/07/08 08:27:01 Deleting C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp{AF08C71F-F822-4416-87A9-2BBF5A8A5F12}~setup
readme.txt
BootStrapper: 07/07/08 08:27:01 Found "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp{AF08C71F-F822-4416-87A9-2BBF5A8A5F12}~setup
readme.txt"
BootStrapper: 07/07/08 08:27:01 Deleted file C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp{AF08C71F-F822-4416-87A9-2BBF5A8A5F12}~setup
readme.txt
BootStrapper: 07/07/08 08:27:01 Deleting C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp{AF08C71F-F822-4416-87A9-2BBF5A8A5F12}~setup
vcredist_x64.exe
BootStrapper: 07/07/08 08:27:01 Found "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp{AF08C71F-F822-4416-87A9-2BBF5A8A5F12}~setup
vcredist_x64.exe"
BootStrapper: 07/07/08 08:27:01 Deleted file C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp{AF08C71F-F822-4416-87A9-2BBF5A8A5F12}~setup
vcredist_x64.exe
BootStrapper: 07/07/08 08:27:01 Deleting C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp{AF08C71F-F822-4416-87A9-2BBF5A8A5F12}~setup
vcredist_x86.exe
BootStrapper: 07/07/08 08:27:01 Found "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp{AF08C71F-F822-4416-87A9-2BBF5A8A5F12}~setup
vcredist_x86.exe"
BootStrapper: 07/07/08 08:27:01 Deleted file C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp{AF08C71F-F822-4416-87A9-2BBF5A8A5F12}~setup
vcredist_x86.exe
BootStrapper: 07/07/08 08:27:01 Deleting C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp{AF08C71F-F822-4416-87A9-2BBF5A8A5F12}~setup
VMware Server.msi
BootStrapper: 07/07/08 08:27:01 Found "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp{AF08C71F-F822-4416-87A9-2BBF5A8A5F12}~setup
VMware Server.msi"
BootStrapper: 07/07/08 08:27:01 Deleted file C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp{AF08C71F-F822-4416-87A9-2BBF5A8A5F12}~setup
VMware Server.msi
BootStrapper: 07/07/08 08:27:01 Info Setup exit code is 1603
BootStrapper: 07/07/08 08:27:01 End Logging

Re: Cannot continue. The microsoft runtime dll installer failed for complete installation. VMware Server 2.0 rc1

Peter_vm — Sun, 06 Jul 2008 21:14:47 GMT

Post/attach all logs related to VMware installation, I'm sure they will give some clues.
There might be multiple ones. Search files by timestamp (time of your installation attempt).

Re: Cannot continue. The microsoft runtime dll installer failed for complete installation. VMware Server 2.0 rc1

johnhc — Mon, 07 Jul 2008 00:12:04 GMT

om8000,

Are you trying to install in Safe Mode? Please see the thread Peter_vm recommended up top here. The system is not the same but the information contained in the post may be applicable.

Do any errors appear in your System or Application event logs?

Good luck, John.

Host and Guest Systems:
Windows XP Pro x64 Edition;
VMware 1.0.6, Build 91891

Re: Cannot continue. The microsoft runtime dll installer failed for complete installation. VMware Server 2.0 rc1

om8000 — Sun, 06 Jul 2008 20:39:55 GMT

nice answer, and what would you recommend?

registry cleaner or something?

is this an issue for microsoft forum?

it is funny that I can install other msi application and perhaps there is some "gray" area here.

But some aditional hints would be very helpful

I tried everything from links above and still the same ...

Re: Cannot continue. The microsoft runtime dll installer failed for complete installation. VMware Server 2.0 rc1

Peter_vm — Sun, 06 Jul 2008 19:11:35 GMT

There is no problem installing VMware Server on a fresh Windows XP setup.
You must have some application conflict or configuration issue (if XP is managed by policy).

Re: Cannot continue. The microsoft runtime dll installer failed for complete installation. VMware Server 2.0 rc1

om8000 — Sun, 06 Jul 2008 15:58:12 GMT

Well, I gues I posted a very clean question and I'm getting try this try that

The point is, that I do not have any issues installing other msi packets.

I just upgraded my XP win to sp3 and still the same error.

Can please someone help me really? Or should I move to virtuozzo?

I'm serious, I'm having troubles installing this peace of software. And I guess

it is a catch somewhere inside install procedures or perhaps in registry.

Does anyone really knows what's happening here?

Re: Cannot continue. The microsoft runtime dll installer failed for complete installation. VMware Server 2.0 rc1

continuum — Sun, 06 Jul 2008 12:42:17 GMT

try to install vcredist manually first

___________________________________

description of vmx-parameters: http://sanbarrow.com/vmx.html
VMware-liveCD: http://sanbarrow.com/moa.html

Re: Cannot continue. The microsoft runtime dll installer failed for complete installation. VMware Server 2.0 rc1

om8000 — Sun, 06 Jul 2008 11:04:17 GMT

now I'm trying with

Downloading Windows XP Service Pack 3 (KB936929)

perhaps this will help

Re: Cannot continue. The microsoft runtime dll installer failed for complete installation. VMware Server 2.0 rc1

om8000 — Sun, 06 Jul 2008 10:44:08 GMT

I'm on windows XP 32 bit

I'm not using win2003 server

Re: Cannot continue. The microsoft runtime dll installer failed for complete installation. VMware Server 2.0 rc1

Peter_vm — Sat, 05 Jul 2008 17:14:46 GMT

There can be many issues, check this out:
http://communities.vmware.com/thread/154847

Cannot continue. The microsoft runtime dll installer failed for complete installation. VMware Server 2.0 rc1

om8000 — Sat, 05 Jul 2008 14:55:26 GMT

Cannot continue. The microsoft runtime dll installer failed for complete installation.

How can I even try out this program. It obviously has some hidden issues from beta till rc1.

I'm, using winxp sp2, fully patched

Version 5.1(Build 2600.xpsp_sp2_qfe.070227-2300)