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9

VMworld Europe 2009 is a wrap and despite the economic challenges everyone is facing across the world the turnout was amazing. One of the most exciting parts of the show for me was being able to demonstrate an early preview of the software to software implementation of PCoIP that we have been working on through our co-development agreement with Teradici.

This really is no secret, we announced our strategic partnership with Teradici last September at VMworld 2008 in Las Vegas Nevada. Since, we have been working hard to bring the best remote display solution to market based on Teradici's next generation display protocol PCoIP. A combined VMware, Teradidici solution leveraging VMware View Manager will allows us to deliver an enhanced solution to desktop organizations that enables them to target users from task worker to the designer, remotely accessing their virtual desktop both from the LAN or the WAN using a single display protocol with an uncompromising user experiance. Combined with VMware View Managers support for multiple protocols, we can offer cusomters a solution with the broadest array of choice in display protocols and client access devices.

For everyone that was not able to attend VMworld 2009. On day two, Steve Herrod and Jerry Chen provided an update on our progress to dated wrapping up with a live demo of a Teradici hardware to hardware based solution. The full Keynote and demo can be seen here VMworld 2009 Day 2 Keynote

In addition to the Keynote, there was quite a bit of coverage from the blogging and analyst community around our PCoIP efforts. Below I have pulled together several bits of commentary I have been able to find.

Totally unplanned and pulled together on the fly, I was able to sit down with Brian Madden and give him the first sneak peak of a PCoIP software to software demo. This can be found on Brian Madden TV along with interviews from Microsoft, Redhat and Citrix.

I also was able to find an interview with Peter Ghostine, CTO of Quest Software. Interestingly, in this interview with Eric Sloof, Peter tries to explain what the VMware remote display strategy is? He shares his skepticism regarding what can be acheived with PCoIP. Peter primarily focuses on attempting to cast a shroud of doubt regarding the WAN capabilities of PCoIP. Quest has been betting on RDP and has been building RDP enhancements for some time now. Features such as MMR, similar to the technology we OEMed from WYSE. In addition, to psudo multimonitor and more needed features such as latency reduction etc..

On that note, I was also able to sit down with Chris Wolf. Chris Wolf is a Sr. Analyst with the Burton Group covering the virtualization space, focusing on the Desktop to the Datacenter. I had a little more time with Chris and was able to demonstrate the current progress we have made with software to software PCoIP under a variety of network conditions including both the LAN and the WAN. Chris shares his thoughts and observations here - VMware's Software PCoIP - A Sighting!

Last but not least, Gerben Kloosterman attended a presentation I gave on the future of the VMware View Remote Display Experiance. Gerben did an excellent job capturing the Q&A at the end sharing that information on his blog for anyone not able to attend. For more information visit Gerben's Blog on Virtualization.

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Complexity is one the most important factors and considerations as people move more of their physical desktops toward virtual desktops. Complexity inherently introduces risk and increases the chance for failure and additional cost. One thing I have always said, is we are building and designing a solution from the ground up to enable a new way do doing things in a virtual world. We are not trying to retro fit legacy products to work in a virtual world.

One of the things that impresses me the most about the engineering talent at VMware is the level of effort and willingness to listen to customer needs and requirements and wring out the complexity ultimately simplifying things for the customer. This comes at price to us, it takes time, effort, willingness to listen, and a desire to provide customer focused service. All well worth the price.

Recently we worked with an "independent performance consultancy The Tolly Group" to compare the differences of what it takes to get a mission critical solution such as a Virtual Desktop solution up and running using VMware View or Citrix XenDesktop in a timely, efficient, cost effective manner.

The independent Tolly Group invited both VMware and Citrix to support them as they built VMware View 3 Premier and Citrix XenDesktop Enterprise 2.1 side by side to understand the level of effort required to get each solution deployed and up and running. Initially accepting the invitation, Citrix later decided not to participate. To help ensure the highest level of success we pointed Tolly to the Getting Started with Citrix XenDesktop 2.1 guide and other documentation publicly available on the Citrix web site.

Attached is the findings report and results from Tolly, which can also be obtained from the Tolly Group web site.

Citrix XenDesktop 3 was recently announced and mostly is comprised of adding more of the SpeedScreen technologies to PortICA as it lags in comparison to the feature functionality available from XenApp ICA. It also encompasses enhancements of other technologies such as MMR, called HDX MediaStream and USB enhancements, things we have been shipping with VMware View for some time now. Nothing in the announcement or the XenDesktop 3.0 documentation currently availalbe indicates any improvement of the complexity detailed in this Toll report.

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I just stepped out of Mark Templeton's keynote speech where he talked about five key topics. The fifth was Xen Desktop and was trumped up as the most exciting thing since the launch of WinFrame. The message was Xen Desktop offers a "High Definition user experience" and on demand, new PC, every day. Mark was really excited to demonstrate the Xen Desktop solution and what they call Desktop 2.0.

Mark claimed Xen Desktop was built and designed for 400 million office workers @ Home, @ The Office @ The Virtual Office and Off Shore

They were using what they call a Xen Desktop Appliance. A purpose built device which is not a thin client, Ok sure.

Off to the demo of a Citrix Desktop 2.0 solution designed to support 400 million office workers.

Mark had the demo guy join him on stage, where a Xen Desktop login was being presented from the Xen Desktop Appliance. The demo guy Aaron logged in, an then demonstrated Power Point. After that, it was off to show the "High Definition user experience" and a demo of MultiMedia.

Doh! Not sure what the multimedia was there but all the audience got was a an error and they could not demo the multimedia

The demo guy said maybe if I log out and back in I can get it to work? The demo guy logged out, and tried to log back in. He was then presented with a spinning wheel and no desktop access. I figured it was dynamically building him a new one?

I guess that on-demand desktop is a one time thing?

After a short diversion discussion form Mark, the demo guy tried again as he seemed eager to redeem himself and get it to work, more so than getting off stage and reducing the damage that had already been done. Unfortunately, there was nothing but a spinning wheel again, resulting in a desktop dead on arrival.

Across a silent, stunned audience Mark closed with a statement along the lines of, I guess that is what happens when you fly without a net.

VMware VDI is here today, shipping today and has been deployed to 1000s and 1000s of desktop users across some of the largest enterprises. We are only at the beginning of delivering the next generation desktop delivery and management with a strong ecosystem of VDI alliance partners. Stick with the creators of VDI and do not get caught flying with out a net!!!!

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Last week I had the privilege of doing a joint webinar with one of our first VDI customers, Cardinal Health. I was joined by Justin Hooper, Director of Windows Systems at Cardinal Health. Cardinal Health is the largest worldwide provider of health care solutions, with over 40,000 employees. They are global in nature and are recognized by Fortune Magazine as one of America’s Most Admired Companies.

Cardinal Health was an early adopter of VDI and selected VDI from VMware to support and deliver the desktop infrastructure of two mission critical call centers. At the time, there still was not a lot of information available regarding the architectural choices and deployment practices of VDI based solutions. Justin and his team did a tremendous job of being innovative in order to design a solution that meets the business requirements of Cardinal Health. One of the most innovative things I
feel they accomplished was in how they executed their client side strategy. After evaluating different alternatives from PC’s to thin clients.


They decided to go with low-end PC’s. Because VDI was new at the time, Justin’s team had to create their own custom image. The image is PXE booted from the network by each of the client end points. In essence this enabled them to create their own low cost unmanaged client end point. When a device is powered on it downloads its image from the network. Once the boot process is complete, the user is given a chooser created by Justin’s team for selecting the environment they need. Once the user has made their selection, a connection is established to their hosted virtual desktop.


Simple, clean and affective. This client side approach is also an effective way for organizations to move to a Virtual Desktop Infrastructure today, while still leveraging the existing investment in desktop hardware they might have. In addition, it provides a clean and effective migration path to adopting alternative client devices such as thin clients, once the PC investment has depreciated. In this webinar Justin shares with us the architectural details and lessons learned from their
deployment. The webinar can be found at the following location, Select recorded webinars and its listed on page 2:

Cardinal Health’s Call Center PC Virtualization with VMware Virtual Desktop Infrastructure VDI

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wponder

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A blog about VMware Virtual Desktop Infrastructure

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