It's been about 2 years since we introduced a re-designed website with an entire new look. It was an incredible struggle for the team to make that happen back in 2007. This year, we did a new design, and we spent about 2 months to re-work the design of communities.vmware.com.
The team did an excellent job, and this time it was smooth. I personally like the new look, and it tends to be easier to navigate. It will be interesting to see what the reaction to this is. We didn't change much functionality, just some navigation behavior and new content boxes on landing pages.
I would say, we are all much more aware of the requirements for doing major redesigns.
Eric Nielsen
Director, Web Communities.