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November 2009

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User Experience Status

Posted by RDellimmagine VMware Moderator Nov 18, 2009

Work is currently underway to make some improvements and fixes to the user experience on VMware Communities following the recently launched new site design. Most of these improvements are in response to requests made at Communities Website Feedback, and based on those requests, we've prioritized the following list (highest priority first):

  1. Errors when editing documents: Can no longer edit documents?
  2. Display avatars on threads:
    1. Avatars (status level, vExpert, moderator, VMware employee) will display in threads; currently they display only on community pages
  3. Display helpful / correct answers in threads: Cannot tell what replies are marked correct or helpful.
    1. Answers marked helpful / correct will display in the threads; currently they only display on community pages
  4. IE6 errors on "All Communities" dropdowns: in IE 6 "all communities" dropdown is not clickable
  5. Make new private messages easier to find: Notification of PMs
    1. The username menu title will be bold when the user has unread private messages.
  6. Wider view area for threads: Please make the thread posting area wider!
    1. We are working on some JavaScript so that you can expand the thread view to cover the right column. This gives 30% more area to view threads while allowing us to keep the fixed width, which allows us to provide more consistency for the site across browsers and display sizes.
  7. Truncated names: Shortened logins on forum
    1. Names will still be truncated on community pages, but they will not be truncated in places where there's plenty of space to show the whole name, e.g. on user profile pages.

In addition to this, we are also working on bringing back the "My Communities" dropdown. This requires a bit more work than the other improvements above, so we will work on it after we have completed the bulk of the above list.

I'll update here as we deploy the fixes.

Thanks, Robert

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Login to VMware Communities will be unavailable due to scheduled maintenance at the following times:

  • Friday, November 6, 2009 from 6:00 PM – 12:00 Midnight PST
  • Saturday, November 7, 2009 from 6:00 AM – 8:30 AM PST
  • Sunday, November 8, 2009 from 5:00 AM – 9:00 AM PST

During the above times, VMware Communities will be up; however, unauthenticated users will not be able to log into the site. If you wish to contribute to Communities during this outage period, I recommend you log in prior to this timeframe to make sure you have the proper access rights. Otherwise, the Communities pages will appear in "Guest" mode (i.e. read-only) until you can sign in once again.

In addition, VMware Communities will be offline and unavailable at the following time:

  • Sunday, November 8, 2009 from 7:30 PM – 9 PM PST

During the above time, no VMware Communities services will be available, and site visitors will see a site maintenance message.

Thank you for your patience. Regards, Robert

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