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The May 9 - 11 infrastructure upgrade completed successfully. There is one outstanding issue and one usability improvement.

Outstanding Issue: Prior to the upgrade, login was required only once every 30 days as long as you didn't delete your VMware cookies. Following the upgrade, session timeout is 60 minutes, meaning you need to log in again after 60 minutes. We are working to restore the original functionality, but in the meantime it will be necessary to log in more frequently.

Usability Improvement: On your profile screen, e.g. http://communities.vmware.com/people/<your_username>, you can now update your VMware Store profile as well as your VMware Communities profile. Prior to the upgrade, you could only update your VMware Communities profile.

If you click "Edit Communities Profile" in the Actions box, you can edit the fields that show up in your VMware Communities profile, including your name, the email where watches are sent, and your signature.

If you click "Edit VMware profile / Change password" in the Actions box, you can edit your VMware Store profile. This is new, and should make it easier to maintain your VMware Store profile. Also new: you may now change the email address in your VMware Store profile.

profile.jpg

One thing to note: The email address in your Communities profile and the email address in your VMware Store profiles can be changed independently of each other:

  • + The email address in your Communities profile is where emails generated by VMware Communities watches (e.g. when you click "Receive email notifications" on a thread) are sent.
  • + The email address in your VMware Store profile is your VMware Store login name. If you update this email address, you will need to use the updated email address the next time you log in.

If you change your email address, please be sure to change the correct one.



Nov 24, 2008 1:17 PM johnswb

I just want to update my profile by clicking on "Edit Communities Profile", but I keep getting an error message saying "Sorry, that email is already taken. Please try something else." I don't want to change my email address, I just want to edit my profile. What am I doing wrong?

Nov 24, 2008 1:24 PM Badsah VMware Moderator in response to: johnswb

Hi, unlike in the past, we no longer allow self-service updates to your login email address. To modify that, you have to contact Customer Service: http://vmware.com/contact/contactus.html?department=customer_service&ref=http%3A//vmware.com/

You can update everything else in your account profile. If you have any questions about your Communities Username and/or its relationship to your login email, you can send me an email at community_mgr@vmware.com .

Thanks.


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Badsah Mukherji
VMware Web Communities Team

Nov 25, 2008 1:03 PM johnswb in response to: Badsah

Thank you for the link... I do have one question about my Communities link. I will send you an email. Thanks again.

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