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Virtualization for SAP Solutions

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The call for papers is now out for the upcoming SAP Virtualization Week 2009, taking place April 20-23 in the SAP Co-Innovation Lab in Palo Alto, CA. This is the third event of its kind, and the predecessors in 2007 and 2008 were great successes. It is a great opportunity to learn about other customers who have virtualized their SAP systems, to share and discuss your own experiences, to meet with partners and vendors providing solutions in the SAP virtualization space, and/or simply to see what is new in this area.

Needless to say, VMware will have a strong presence.

The deadline for submissions is December 31, 2008, and you should send your abstract/presentation directly to SAP's Chief Virtualization Strategist Roland Wartenberg (roland.wartenberg@sap.com), or go to this link to learn more.

'Hope to see you there,


- Joachim

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SAP UK & Ireland User Conference

Posted by m@t Nov 7, 2008

Taking place at the Novotel London West, Monday 10th and Tuesday 11th November, the SAP UKI User Group’s annual conference and exhibition is the UK & Ireland’s premier SAP related event bringing together SAP professionals and business managers from across the UK, Ireland and Europe and is an event not to be missed! For its first time, VMware will also be present at this event. Do not miss to meet with us at the booth and please join us for our presentation on Tue, Nov. 11. Illustrated with customer references including Astra Zeneca and T-Systems, this presentation will show how running SAP on a virtualized platform can enhance availability, reduce operational costs and complexity, accelerate deployment and upgrade processes whilst mitigating risk and compliance issues.

Presentation: Deploying SAP applications in a virtualized environment

Date: Tuesday, 11. November 2008
Start Time: 14:05
End Time: 14:50

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Today, NetApp hosted a webinar titled "Virtualize Your SAP Environment with NetApp and VMware.” It was a great discussion featuring Roland Wartenberg of SAP elaborating on SAP's virtualization strategy, Rick Scherer with the City of San Diego talking about their virtualized SAP environment, and Manfred Buchmann (NetApp) discussing the connection between NetApp storage solutions, VMware virtual machines, and SAP. I contributed a number of customer use cases and customer results. Of course, we als talked about our joint DR Solution (Efficient Disaster Recovery for SAP Landscapes).

You will be able to see the recording starting end of next week.

-Joachim

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SAP DSAG & TechEd EMEA 2008 Review

Posted by m@t Nov 6, 2008

During the past weeks I attended two major conferences for SAP users - German SAP User Conference (DSAG), Leipzig and SAP TechEd EMEA 2008, Berlin. I'd like to share my impressions of these events with you.

At DSAG, I gave a presentation about VMware virtualization of SAP. The room was packed and some of you who visited my presentation had to stand at the back of the room. Despite the 115+ attendees, it was a great, interactive presentation, with discussions around Live Migration of SAP using Vmotion and DRS, Disaster Recovery Management using our latest member of our product family VMware Site Recovery Manager, and last but not least our reference customers. Some of the visitors hardly believed that it is possible to move a live SAP Systems while 100s of users are putting the system under stress from one server to another without any downtime, without loosing a single user, nor a user context. About 25% of my audience were already running SAP on VMware, 15% run SAP production on VMware.

At SAP TechEd EMEA 2008 in Berlin, VMware Virtualization was once again a topic presented by many companies and discussed in many presentations (see my previous blog). The sessions that I attended were again packed and the VMware presentation as part of Roland Wartenberg's session LCM300: Enterprise Virtualization Map was visited by 250+ people. IBM claimed that x86 virtualization was the key topic on their booth where they showcased a 96-core server - perfectly suited for VMware. The VMware live-demo on HP's booth was another highlight and received a lot of positive feedback from visitors. I spoke to SAP customers who told me that the integration of Virtual Center into SAP Adaptive Commuting is a step into the right direction.We are very happy to hear this.

Overall, both event were great, and I am sure VMware will be back next year.

Matthias

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Due to the great demand of VMware Virtualization in the SAP community, The German SAP User Group (DSAG) founded the "Workforce VMware" to further develop solutions for customers regarding virtualization and gather customer feedback. For the first meeting we expected 20 customers, but more than 280 signed up. We are currently working on the logistics of this meeting in Walldorf on December 11. You can find more information here.

Matthias

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Recently, I spent a day at the ASUG conference in Nashville to give a presentation together with Gunther Schmalzhaf, the SAP product manager of Virtualization and Adaptive Computing. We talked about how VMware Infrastructure and SAP Adaptive Computing not only work together and complement each other very well (great information can be found at *https://www.sdn.sap.com/irj/sdn/adaptive*), but also how SAP currently integrates the AC Controller and VMware VirtualCenter, enabling SAP Basis Administrators to monitor and manage the virtualized SAP landscape all within the Adaptive Computing Controller!

This is not only great from a functionality perspective, but it also shows yet again the alignment between SAP and VMware.

Now, what exactly is being integrated, and why is that good for our customers? Don’t Adaptive Computing and VMware Infrastructure do pretty much the same thing? After all, both start, stop, and relocate application resources, so shouldn’t I mostly use one or the other?

The answer is ‘no’. While both technologies address on a high-level similar pain points, they do so in very different and generally complementary ways. VMware virtualizes the server, and Adaptive Computing (AC) manages virtualized applications. VMware has all of the features/functions and know-how about the infrastructure, and SAP AC provides all of the manageability features for the SAP applications. Together, they provide end-to-end control for SAP Basis Administrators.

Start with the core use cases for parallel operations available today. First of all, Adaptive Computing can be used as an elegant P2V tool. You can quickly relocate (with downtime) your SAP instance from a physical server to a virtual machine. Another use case is that if you increase the size of a virtual machine in VirtualCenter, you can add more application resources through Adaptive Computing. You can also cleanly shut down the SAP instances before shutting down a VM, etc. Lastly, if you want to use Adaptive Computing for start/stop/relocate functionality of SAP services, but you have not installed your SAP instances in a ‘virtualized’ way (i.e. using logical host names, etc.), you can use VMotion to do the relocation, and that without downtime (now of course relocating the application and the OS together).

But the situation becomes a lot more interesting when you actually integrate both technologies, which SAP is doing currently. The present stage of the integration work was shown at SAP TechEd Las Vegas and at the aforementioned ASUG conference, and it will surely also be demonstrated at TechEd Berlin.

What does the integration entail? Let me start with a few customer questions that I frequently get. “With VMware ESX there is a new component in the stack. How do I do the monitoring then?”, “I am an SAP Basis Administrator and I need to see what else is running in my ESX servers. But I do not want to learn a new tool!”, or “My infrastructure manager does not want to give me access to VirtualCenter, so how can I see what is going on in my SAP landscape?” are some of the more common ones.

The upcoming integration addresses all of these points. The AC UI will feature a new tab called “Virtualization”, adding core virtual machine functionality to the existing AC functionality (which basically treats a virtual machine as a physical system). In the “Virtualization” tab you can see which application service is running on which virtual machine on which ESX host, and you get information about ESX hosts and virtual machine usage data. You can also execute core VMware commands like start/stop/suspend/resume for a VM, and trigger a migration using VMotion through the SAP UI. Very cool is also the following feature: If you click on “shutdown” for a VM, the AC Controller displays a pop-up window listing which SAP services are running in the VM and asks you whether it is still ok to proceed with the shutdown. This is clearly new stuff and a great interaction between virtual infrastructure and application.

Below are a few screen shots to provide more detail.

This is one of the new views in the “Virtualization” tab. On the first level, you see the VMs and ESX hosts managed by the underlying VirtualCenter Server with some statistics. In this case we have four ESX hosts and 19 VMs (13 running, 1 suspended, 5 stopped).

AC_VC_pic1.jpg

If you click on a specific ESX host you get some usage statistics for that server as well as a list of all SAP services running on each virtual machine on that host.

AC_VC_pic2.jpg

Finally, by selecting a particular virtual machine, you are presented with core management features for the virtual machines, like start, stop, suspend, resume, and VMotion.

AC_VC_pic3.jpg

Note that this integration is in pre-release status. For more information go to https://www.sdn.sap.com/irj/sdn/adaptive and/or contact Gunther Schmalzhaf Gunther.Schmalzhaf@sap.com) directly.
As I said in the beginning, this integration will really provide the SAP Basis Administrator with a great tool to monitor and manage the (virtual) SAP landscape! And it is another testimonial to the tight collaboration between SAP and VMware as well…

Joachim

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SAP TechEd Las Vegas Recap

Posted by jorad VMware Sep 16, 2008

It has been a busy and exciting 10 days, and it isn’t slowing down yet. Last week, we had a big presence at SAP TechEd, and this week VMworld is happening. Both events took (take) place in Las Vegas, extending the busyness into the evening hours. And as I write this, I am on my way to Nashville, TN, to speak together with Gunther Schmalzhaf, Product Manager for SAP Virtualization and Adaptive Computing, about the integration of the SAP Adaptive Computing Controller with VMware Infrastructure at the ASUG Conference 'Operations Optimization'.

But one thing at a time. Let’s start with our impressions and take-aways from TechEd (I will talk about the other events in my next post). Unfortunately, I was severely weakened by a bad cold, stopping me from spending much time at the VMware (and Intel) booth(s) talking to customers and partners. But that is what a team is for. So what are our impressions?

First of all, it is clear that VMware virtualization is becoming mainstream in SAP environments. In our booth we had twice as many customer contacts as last year, and we learned about many new customers who have virtualized their SAP environments. Overall, we spoke with more than 500 people, and we seriously need to think how we will handle the traffic next year (and ‘no’, we did not have any give-aways attracting people to our booth, these are all real interested practitioners). A good problem to have. We demoed our Efficient Disaster Recovery for SAP Landscapes (which we set up jointly with SAP and NetApp in the SAP Co-Innovation Lab), and it was enthusiastically well received -- a robust, testable, and cost-effective DR framework is extremely important for SAP customers. We also met partners interested in joining our VMware SAP Solutions Community , and we look forward to working with them. Customer comments included “We are using VMware for many months in production now, and it works just perfectly”, and even “please could you help to convince my IT guy that virtualizing my SAP environment is really a good thing!”.

In addition to our booth presence, quite a few Tech Ed breakout sessions dealt with virtualization in general and contained at least part of the VMware story.

Our own session, “Running VMware in Production: From Consolidation to Disaster Recovery” was attended by about 150 people. We were very pleased to learn that the vast majority were already using VMware in their SAP environments. By a count of raised hands, roughly a third of them are running in production, which is quite consistent with our internal intelligence. Vas Mitra, SAP Solutions Architect at VMware, provided technical best practices. We talked about the four big reasons customers are running their SAP production environments on VMware: Consolidation, Performance, DR & Availability, and Serviceability. We have customer stories available that show all of these uses. For example, our latest reference customer, medical device maker NuVasive (running their SAP environment on 14 HP Blade servers), says:

Our SAP implementation was a multimillion-dollar project, probably one of the most important ones we’ll do for years to come, so we were all pretty nervous about it. But SAP is running great on VMware. Everyone is very happy with the performance–including the SAP contractors we have here. They have given rave reviews. I think that speaks volumes for VMware.” (Bill Moore, IT Infrastructure Manager).

The main points of the presentation were a) many customers have already virtualized SAP production environments, and b) consolidation is just the beginning of the benefits they have gained.

The presentation from Suba Garlapati at EFI on how his company leveraged VMware Infrastructure during its SAP upgrade project led to a very animated discussion with the audience. Suba explained how EFI used snapshots to accelerate the upgrade. He also talked about their overall environment and how they use VMware now in production.

SAP offered a few sessions on related topics. Roland Wartenberg (Chief Virtualization Strategist at SAP Labs) talked, like last year, about the entire virtualization stack (storage, network, application, server, desktop, etc.), and we demonstrated our joint disaster recovery solution for a few minutes. This session was extended to two hours compared to last years’ one hour, and that was really required to cover everything that is going on. The big takeaway for VMware from Roland’s talk is that, apart from our own activities in the areas of server, desktop, and application virtualization, ‘Virtualization’ is a wide field, and there are many opportunities for us to work with our partners, as we do within (and outside of) the SAP Enterprise Virtualization Community. Our DR solution integrating VMware Site Recovery Manager with our storage partners technologies (see for example our work in the SAP Co-Innovation Lab) is living proof of that.

Last but not least, Gunther Schmalzhaf talked about SAP Adaptive Computing and its integration with VMware Infrastructure. Gunther’s first session was so crowded that the organizers had to lock the doors. I will talk more about this session in an upcoming blog after Gunther and I give a joint session at the SAP User Group Conference in Nashville on Wednesday Sept. 17.

So that was it from SAP TechEd. To summarize: great traffic, a lot of interest, a lot of new customer testimonials and partner discussion, and a lot of fun.

SAP solutions on VMware Infrastructure in production – beginning to be mainstream!


Joachim

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We invite you to visit us at the German SAP User Group (DSAG) Conference 2008 in Leipzig. The conference will take place at the Congress Center Leipzig from Sep. 23-25. This is the first year that VMware has joined this group and we're excited to sponsor this conference. The SAP Alliance team will be available for you at the VMware booth in the exhibition area.

If you would like to learn more how VMware impacts the SAP datacenter, then visit these sessions at DSAG:


"Adaptive Infrastructure" by Hella, Dr. Norbert Muth (Day 1, Tuesday, Sep 23, 2:15 pm)
VMware Virtualization: Next Generation SAP Datacenter, VMware, Matthias Czwikla (Day 2, Wednesday, Sep 24, 5:30pm)
At the VMware booth we will show you:

  • How customers have leveraged VMware during an SAP Upgrade
  • VMware technical and functional added values
  • How to use VMware to build a fundamental strategy for ESOA
  • New technology presented at VMworld 2008, Sep 15-18

We look forward meeting you at DSAG.

Matthias

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Win a MacBook Air with VMware Fusion just for taking a few minutes to explain how you use VMware solutions in your SAP landscape. If you've successfully virtualized any part of your SAP environment, you are eligible to enter the Tell Us Your Story contest. There are seven categories, including one for SAP deployments, and you can apply for as many categories as you qualify for. Obtain more details and the application forms for the contest, which runs until June 27.

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The customer story we talked about last week, Checkpoint Systems, is now available as a case study.

Here's what Michael Nogger, IT Operations Manager Europe says about Checkpoint's SAP virtualization experience:

"Moving our SAP deployment on to VMware Infrastructure has made it easier to deliver a higher level of service to the business than was previously possible. We have moved our entire SAP environment onto VMware and our lives are now significantly easier. We spend far less time performing upgrades and maintenance tasks, and our service delivery processes are incredibly streamlined."

For more details, please read the story!

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If you are interested in hearing about a customer deployment of SAP ERP on VMware Infrastructure, you may want to attend this Webinar, May 28, 2008, 9 am Pacific Time: Streamlining SAP Upgrades with VMware Infrastructure 3.

Electronics for Imaging (EFI), SAP and VMware are discussing the use cases, best practices and benefits of deploying SAP software on VMware Infrastructure.

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Check out the new 'SAP on VMware' success story on Checkpoint Systems, published by Manufacturing Computer Solutions. The article illustrates why customers turn to VMware virtualization for their SAP landscapes, and what kind of results they are seeing.

Checkpoint's problem areas - maintenance, upgrades, and provisioning - have been fully addressed by VMware virtualization. The entire ERP environment was virtualized, including database and central instance in production and non-production landscapes. What are the results? Among the most important are improved ability to deliver on internal SLAs and accelerated disaster recovery. The article also cites an 8:1 consolidation ratio, 34% reduction in power and cooling costs, and a reduction of provisioning times from six weeks to one hour. Truly great results, and very typical.


-Joachim

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VMware announced Monday that VMware Site Recovery Manager will be available for order next week. Site Recovery Manager is a new product for disaster recovery management and automation that leverages the storage technologies of our storage partners. Clearly, business continuity and disaster recovery are critical for SAP customers, so this is a great time to talk about the DR project that we have been conducting at the SAP Co-Innovation Lab together with SAP and NetApp. See also the NetApp press release.

What are the issues with 'traditional' DR as we know it? First of all, many SAP (and non-SAP) customers do not have a proper DR plan in place, because it is too complex and cost-prohibitive for them. Investing in a heavily under-utilized infrastructure simply does not make sense to them. And if they have plans, they rarely get around to actually testing the framework. I generally hear from customers that they carve out time for this important effort once a year, at best. Concerns about impact on production are another issue. The DR framework is another huge challenge since it usually consists of a long list of manual steps which are often executed by multiple groups, making it very hard to minimize recovery time. Given the critical importance of having a functioning datacenter, these issues leave customers with significant exposure if unexpected failure events occur.

Site Recovery Manager addresses these issues by enabling you to easily create and manage centralized disaster recovery plans, allowing for mouse-click automated testing of these plans without impacting your production systems, and automating the site fail-over in case of a disaster.

In the SAP Co-Innovation Lab (see also VMware Joins the SAP Co-Innovation Lab!) , we tested this scenario for SAP, as it is a critical feature for our joint customers. The DR setup we staged in the lab gives a good example of the product in the SAP context, and it also shows the way Site Recovery Manger integrates with storage partner technologies (NetApp in this case).

Below we illustrate how easy it is to test the DR setup with Site Recovery Manager.

Starting Point:

We start with two SAP applications on the production site: IDES-prd and SCM-prd. The applications are located on two separate physical servers. On the DR site, we only have one physical server, which already is used by a sandbox system, SCM-sbx. The two SAP production instances are 'protected' and a DR plan is created automatically (although it is still customizable) to govern the fail-over steps in case of a disaster. In this case, we want both system to fail over to the one physical node on the DR site, and we choose to keep the sandbox system running. The protected systems are replicated in short intervals to the DR site.

Testing:

To illustrate the testing, we open VMware VirtualCenter in both the production and the DR sites. In the production VirtualCenter window, we open an SAP GUI from the console and look at the SAP sales orders, shown in the upper left window in Figure 1 below. In the DR VirtualCenter window, we execute the DR test scenario. Testing steps is as easy as pressing the button "test" for the appropriate plan. The test plan integrates with the underlying NetApp storage to create a FlexClone of the replicated VMs, boots them in an isolated (for test purposes) network, so that there is no interference with the production systems. The picture below (click on it for a better resolution) shows that the SAP VMs (IDES-prd and SCM-prd) are “recovered”, which means that the VMs have been started.

dr_plan_big.JPG

Figure 1: SAP DR plan in Action (upper left: production site, lower right: DR site - please click on the image for better resolution)

Now we are ready to test the systems. We go to the Inventory at the DR Site and open the console for the IDES-prd system. We login to the SAP UI and look up the sales orders. Note that the prd system and the DR system are running simultaneously, but that there is no interference, since the DR systems are created from a clone of replicated environment in an isolated network (try doing all of that in a physical environment!).

dr_test_big.JPG

Figure 2: Test of Recovered SAP Systems (upper left: production site, lower right: DR site - please click on the image for a better resolution)

The sales orders exactly match between production site and recovery site, since in this case we haven’t created new sales orders since the last replication.

So the test is successful! Note also that both SAP systems started on the same host, while the pre-existing sandbox system was still running on that host as well. Of course, you can automatically suspend all existing VMs as part of the plan so that the recovered production instances have maximal resources.


Conclusion:

  1. How long did it take to test the DR scenario?
    In this case, a few minutes.
  2. How complex was the test?
    Very simple, one mouse-click followed by some testing. Even non-technical people can easily accomplish that.
  3. Was there an impact on production?
    Absolutely not.
  4. How often can I run the test?
    As often as you want.

So VMware Site Recovery Manager really should help you to improve your existing disaster recovery setup, or even to implement the framework you wish you had.

Interested in a demonstration? Please send me a private message.

  • Joachim

P.S.: The SAP Co-Innovation Lab is a great place to create these proof points, and it really helps in bringing innovation much quicker to customers.

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We have recently been very busy with SAP activities and events, including SAP Virtualization Week in Palo Alto, SAP Sapphire Orlando, the completed VMware Site Recovery Manager project with SAP and NetApp at the SAP Co-Innovation Lab, and the announcement of the SAP Enterprise Virtualization Community. We're not done yet: SAP Sapphire Berlin happens in less than two weeks. All will be discussed shortly when we get a few minutes to write about them.

But first, I want to announce the VMware SAP Solutions Partner Community. We created this growing community of VMware consulting/SI partners specifically to address the needs of customers who want to virtualize their SAP environments. All partners have demonstrated their SAP and VMware expertise, and they are well-qualified to support our customers. We will work with them to extend best practices, develop new use cases, and build new solutions for virtualized SAP landscapes. The partners are also encouraged to collaborate with each other. In short, it's an outstanding group of diverse, qualified, and enthusiastic partners and VMware is very excited to work with them!

If your organization needs a service partner/integrator to assist you in virtualizing your SAP landscape, this is a great place to start. And if you are a service partner, consider joining the community!

Joachim

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SAP Hardware certification for VMware ESX

A topic that comes up frequently is, which Servers are supported to run SAP software on VMware ESX in Production ?

To answer this question I have to differentiate between Microsoft Windows and Linux.

Windows:

Up until recently, to run SAP on VMware ESX on a given server, the server vendor had to do an additional certification specifically for VMware ESX. These certifications were published as SAP Benchmarks on http://www.sap.com/benchmark. In January, SAP agreed to remove this additional certification. This change was announced in the Benchmark Council in February. From now on, any server is supported that is

a.) on the VMware Hardware Compatibility List (http://www.vmware.com/resources/guides.html) AND !

b.) on the SAP certified hardware list, maintained at http://www.saponwin.com/

This decision shows that SAP trusts the stability of the VMware ESX platform and widens server choices for our joint customers.

Linux:

For Linux, the hardware vendors are responsible to decide which servers they would like to support for SAP running on VMware ESX. Below you will find a reference for each vendor. I reference the notes, since they are updated frequently. You can also find this information under: http://www.sdn.sap.com/irj/sdn/linux -> Supported Platforms

FSC: <https://www.sdn.sap.com/irj/sdn/linux?rid=/webcontent/uuid/930e18ae-0e01-0010-1a96-dcf4164503ff>

IBM SAP Note: 171380

HP SAP Note: 171371

Dell SAP Note: 300900

SUN SAP Note: 597470

Please keep in mind that server certification is only a factor for servers that run "productive" SAP instances. For test and development you can use any server that is on VMware's HCL at: http://www.vmware.com/resources/guides.html.

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Virtualization for SAP Solutions