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Virtualization for SAP Solutions : May 2008

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The customer story we talked about last week, Checkpoint Systems, is now available as a case study.

Here's what Michael Nogger, IT Operations Manager Europe says about Checkpoint's SAP virtualization experience:

"Moving our SAP deployment on to VMware Infrastructure has made it easier to deliver a higher level of service to the business than was previously possible. We have moved our entire SAP environment onto VMware and our lives are now significantly easier. We spend far less time performing upgrades and maintenance tasks, and our service delivery processes are incredibly streamlined."

For more details, please read the story!

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If you are interested in hearing about a customer deployment of SAP ERP on VMware Infrastructure, you may want to attend this Webinar, May 28, 2008, 9 am Pacific Time: Streamlining SAP Upgrades with VMware Infrastructure 3.

Electronics for Imaging (EFI), SAP and VMware are discussing the use cases, best practices and benefits of deploying SAP software on VMware Infrastructure.

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Check out the new 'SAP on VMware' success story on Checkpoint Systems, published by Manufacturing Computer Solutions. The article illustrates why customers turn to VMware virtualization for their SAP landscapes, and what kind of results they are seeing.

Checkpoint's problem areas - maintenance, upgrades, and provisioning - have been fully addressed by VMware virtualization. The entire ERP environment was virtualized, including database and central instance in production and non-production landscapes. What are the results? Among the most important are improved ability to deliver on internal SLAs and accelerated disaster recovery. The article also cites an 8:1 consolidation ratio, 34% reduction in power and cooling costs, and a reduction of provisioning times from six weeks to one hour. Truly great results, and very typical.


-Joachim

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VMware announced Monday that VMware Site Recovery Manager will be available for order next week. Site Recovery Manager is a new product for disaster recovery management and automation that leverages the storage technologies of our storage partners. Clearly, business continuity and disaster recovery are critical for SAP customers, so this is a great time to talk about the DR project that we have been conducting at the SAP Co-Innovation Lab together with SAP and NetApp. See also the NetApp press release.

What are the issues with 'traditional' DR as we know it? First of all, many SAP (and non-SAP) customers do not have a proper DR plan in place, because it is too complex and cost-prohibitive for them. Investing in a heavily under-utilized infrastructure simply does not make sense to them. And if they have plans, they rarely get around to actually testing the framework. I generally hear from customers that they carve out time for this important effort once a year, at best. Concerns about impact on production are another issue. The DR framework is another huge challenge since it usually consists of a long list of manual steps which are often executed by multiple groups, making it very hard to minimize recovery time. Given the critical importance of having a functioning datacenter, these issues leave customers with significant exposure if unexpected failure events occur.

Site Recovery Manager addresses these issues by enabling you to easily create and manage centralized disaster recovery plans, allowing for mouse-click automated testing of these plans without impacting your production systems, and automating the site fail-over in case of a disaster.

In the SAP Co-Innovation Lab (see also VMware Joins the SAP Co-Innovation Lab!) , we tested this scenario for SAP, as it is a critical feature for our joint customers. The DR setup we staged in the lab gives a good example of the product in the SAP context, and it also shows the way Site Recovery Manger integrates with storage partner technologies (NetApp in this case).

Below we illustrate how easy it is to test the DR setup with Site Recovery Manager.

Starting Point:

We start with two SAP applications on the production site: IDES-prd and SCM-prd. The applications are located on two separate physical servers. On the DR site, we only have one physical server, which already is used by a sandbox system, SCM-sbx. The two SAP production instances are 'protected' and a DR plan is created automatically (although it is still customizable) to govern the fail-over steps in case of a disaster. In this case, we want both system to fail over to the one physical node on the DR site, and we choose to keep the sandbox system running. The protected systems are replicated in short intervals to the DR site.

Testing:

To illustrate the testing, we open VMware VirtualCenter in both the production and the DR sites. In the production VirtualCenter window, we open an SAP GUI from the console and look at the SAP sales orders, shown in the upper left window in Figure 1 below. In the DR VirtualCenter window, we execute the DR test scenario. Testing steps is as easy as pressing the button "test" for the appropriate plan. The test plan integrates with the underlying NetApp storage to create a FlexClone of the replicated VMs, boots them in an isolated (for test purposes) network, so that there is no interference with the production systems. The picture below (click on it for a better resolution) shows that the SAP VMs (IDES-prd and SCM-prd) are “recovered”, which means that the VMs have been started.

dr_plan_big.JPG

Figure 1: SAP DR plan in Action (upper left: production site, lower right: DR site - please click on the image for better resolution)

Now we are ready to test the systems. We go to the Inventory at the DR Site and open the console for the IDES-prd system. We login to the SAP UI and look up the sales orders. Note that the prd system and the DR system are running simultaneously, but that there is no interference, since the DR systems are created from a clone of replicated environment in an isolated network (try doing all of that in a physical environment!).

dr_test_big.JPG

Figure 2: Test of Recovered SAP Systems (upper left: production site, lower right: DR site - please click on the image for a better resolution)

The sales orders exactly match between production site and recovery site, since in this case we haven’t created new sales orders since the last replication.

So the test is successful! Note also that both SAP systems started on the same host, while the pre-existing sandbox system was still running on that host as well. Of course, you can automatically suspend all existing VMs as part of the plan so that the recovered production instances have maximal resources.


Conclusion:

  1. How long did it take to test the DR scenario?
    In this case, a few minutes.
  2. How complex was the test?
    Very simple, one mouse-click followed by some testing. Even non-technical people can easily accomplish that.
  3. Was there an impact on production?
    Absolutely not.
  4. How often can I run the test?
    As often as you want.

So VMware Site Recovery Manager really should help you to improve your existing disaster recovery setup, or even to implement the framework you wish you had.

Interested in a demonstration? Please send me a private message.

  • Joachim

P.S.: The SAP Co-Innovation Lab is a great place to create these proof points, and it really helps in bringing innovation much quicker to customers.

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One of the most thrilling SAP events in EMEA is happening in Berlin. VMware invites you to meet our SAP alliance team in booth ER 2.13 at SAPPHIRE in Berlin from May 19-21. You can find us at the SAP ERP area in Hall 3, floor 2. Learn how you can use VMware technology as the infrastructure foundation for efficient business process management and continuous innovation based on SAP NetWeaver. Visit the VMware and HP booth at SAPPHIRE to participate in a drawing of exciting prices. You do not have to be present to win the price.

VMware has forged a strong, collaborative relationship with SAP AG to maximize the benefits for our joint customers. VMware is one of a very limited number of SAP Global Technology Partners, and VMware ESX is the only virtualization platform supported by SAP across both Windows and Linux for all environments, including production. VMware is also a charter member of the SAP Enterprise Virtualization Community, which unites leading virtualization
vendors to develop new strategies for business-process driven virtualization.

We look forward to talking with you at SAPPHIRE. At the VMware booth you'll see demos, customer case studies, product information and receive a CD containing the complete set of VMware SAP white papers and more.

Matthias

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We have recently been very busy with SAP activities and events, including SAP Virtualization Week in Palo Alto, SAP Sapphire Orlando, the completed VMware Site Recovery Manager project with SAP and NetApp at the SAP Co-Innovation Lab, and the announcement of the SAP Enterprise Virtualization Community. We're not done yet: SAP Sapphire Berlin happens in less than two weeks. All will be discussed shortly when we get a few minutes to write about them.

But first, I want to announce the VMware SAP Solutions Partner Community. We created this growing community of VMware consulting/SI partners specifically to address the needs of customers who want to virtualize their SAP environments. All partners have demonstrated their SAP and VMware expertise, and they are well-qualified to support our customers. We will work with them to extend best practices, develop new use cases, and build new solutions for virtualized SAP landscapes. The partners are also encouraged to collaborate with each other. In short, it's an outstanding group of diverse, qualified, and enthusiastic partners and VMware is very excited to work with them!

If your organization needs a service partner/integrator to assist you in virtualizing your SAP landscape, this is a great place to start. And if you are a service partner, consider joining the community!

Joachim

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Virtualization for SAP Solutions